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4.5 out of 5

"I sent in a previous review but on reflection the check in was thorough if not a bit long but the service was excellent, units spotless and quiet. A l ... " More

By a verified traveller on Wed 16 Jun 2021

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Hotel Description

A family-friendly stay in the heart of Turangi awaits you at Settlers Motel. You'll be within a 5-minute walk of Turangi i-SITE Visitor Centre and 4.6 km (2.8 mi) from Lake Taupo. Highlights at this motel include free self parking, a spa tub, and in-room kitchens.

LCD TVs with satellite channels are featured in all 8 rooms, and you can enjoy free WiFi, patios, and private yards. In-room dining is easy with kitchens that come equipped with refrigerators and microwaves. Additionally, free local calls, hair dryers, and irons/ironing boards are available.

Enjoy access to bike rentals and a playground. Added amenities include free WiFi in public areas and laundry facilities. There's also free extended parking, along with the convenience of an area shuttle.

With a stay at this 3.5-star Turangi motel, you'll be 24.5 km (15.2 mi) from Tongariro Alpine Crossing.

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$114* Per night/room 20 Jun. - 21 Jun.

Twin Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Family Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Settlers Motel ratings based on 62 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Settlers Motel

Everyone (36) Couples (14) Family (12)
4 out of 5
I sent in a previous review but on reflection the check in was thorough if not a bit long but the service was excellent, units spotless and quiet. A little tired looking but clean.

Posted by on 16 Jun. 2021

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Comment from Hotel Management

17 Jun. 2021 by Donna

Thank you for your update, much appreciated.

4 out of 5

Posted by on 13 Feb. 2021

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Comment from Hotel Management

19 Mar. 2021 by Donna

Sorry you did not enjoy your stay - Settlers Motel, Turangi has never been a handicap impaired advertised motel so I can understand if you did not enjoy your stay. I would have liked to phone you to apologise however your post stay review has come in as anonymous which means I can not do this.

5 out of 5
Very friendly proprietor, clean, quiet and lovely grounds

Posted by on 15 Jan. 2021

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Comment from Hotel Management

16 Jan. 2021 by Donna

Thank you for your time to review Settlers, much appreciated. It was lovey having you stay.

5 out of 5
Donna provides a friendly service and very comfortable location to stay in.

Posted by on 25 Mar. 2020

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Comment from Hotel Management

25 Mar. 2020 by Donna

Thank you for your time to review us, much appreciated. All part of the service we give.

5 out of 5

Posted by on 24 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Donna

Thank you for your time to review us, much appreciated.

5 out of 5
Great location...close to river and shops. Donna was very helpful and provided information for local activties.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Donna

Thank you for your time to review Settlers, much appreciated. I am pleased that my local knowledge could help you on the activities you enjoy.

5 out of 5

Posted by on 20 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Donna

Thank you for your time to review us.

5 out of 5
Nice gardens around the motel, very handy to supermarket, even an underpass to walk under the road, so very safe, clean and comfortable

Posted by on 31 Dec. 2019

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Comment from Hotel Management

1 Jan. 2020 by Donna

Thank you for the time to review us, much appreciated

3 out of 5
Room was very clean & tidy. Floor lino was cracked & had peices missing. Host was very chatty & "escorted" me to room, then showed me where everything was - a bit OTT. Heat pump in room can be turned off/on, but host has set temp so unable to change to personal level.

Posted by on 29 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Donna

Thank you for your time to writing a review. Apologies for the condition of the lino - it is scheduled to be replaced in 2020. It is part of our personal service to show guests to their units and spend a couple of minutes giving a quick run down - in most cases it allows the guests to relax and not have to waste their time coming back to the office, when they can't locate items in the units. The heat pump was explained because of the central control set-up, it is also explained that if you required any temperature change all it takes is a request - we are only to happy to do this. Unfortunately some of the guests are not as considerate as yourself and have abused the temperature with staff being put at risk - I do apologise however H&S also has to cover staff and it would appear that we are instructed to cater for the dis-respectful guest rather than the respectful guests.

5 out of 5
We have nothing to complain about. Everything was clean, tidy and the staff were very helpful.

Posted by on 29 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Donna

Thank you for your time to review us. We hold regular training for all staff, including myself so it is very nice to receive your feedback.

Property Features

As a guest of Settlers Motel, you'll find a spa tub, a terrace, and tour/ticket assistance. WiFi is free in public spaces. An area shuttle within 0 kilometers and a bus station shuttle are available for a fee. The family-friendly Settlers Motel also features barbecue grills, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Turangi motel.

  • 1 floor
  • 8 guestrooms or units
  • 4 buildings
  • Built in 1990
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Taupo (TUO) (43.7 km / 27.2 mi)
  • Property shuttles: Area shuttle within 0 kilometers and bus station shuttle available for a surcharge
  • Parking: Free self parking and extended parking

Room Amenities

Settlers Motel offers 8 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to patios. 32-inch LCD televisions come with premium satellite channels. Accommodations at this 3.5-star motel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. This Turangi motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Private patio
  • Private outdoor space
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Spa Services

  • Number of indoor/outdoor hot springs - 2

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for NZD 20.00 per night.

Pet Policy

  • Pets are welcome and stay free

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No lifts
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 25 (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Settlers Motel
  • Settlers Motel Turangi
  • Settlers Turangi
  • Settlers Motel Motel
  • Settlers Motel Turangi
  • Settlers Motel Motel Turangi

You should know

  • Settlers Motel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Hot springs access available from 10:00 AM to 9:00 PM.
  • Alcohol isn't served at Settlers Motel.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.