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Holiday Inn Express Suites South - Tyler by IHG

2.5 star property

Photo gallery for Holiday Inn Express Suites South - Tyler by IHG

Suite, 1 King Bed
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
2421 E. S.E. Loop 323, Tyler, TX, 75701
  • Place, University of Texas at Tyler
    ‪12 min walk‬
  • Place, Broadway Square Mall
    ‪5 min drive‬
  • Place, UT Health Tyler
    ‪6 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪22 min drive‬

Room options

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About the area

Tyler

Holiday Inn Express Suites South - Tyler by IHG places you in the heart of Tyler, within a 15-minute walk of University of Texas at Tyler and 2.1 km (1.3 mi) from Kiepersol Estates Winery. Highlights at this hotel include free buffet breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a 24-hour front desk, express check-out and dry cleaning/laundry services. .With a stay at this Tyler hotel, you'll be 2.7 km (1.7 mi) from Rose Rudman Park and 2.8 km (1.7 mi) from Summers Tennis Center.

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 22 min drive

Restaurants

  • ‪Enoch’s Wine Cellar & Coffee House - ‬2 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬8 min walk

About this property

Holiday Inn Express Suites South - Tyler by IHG

WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is available. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Suites South - Tyler by IHG. Free self parking is available.
  • 88 guestrooms or units
  • 4 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
Holiday Inn Express Suites South - Tyler by IHG offers 88 accommodations with DVD players and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Tyler hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

What is the cancellation policy at Holiday Inn Express Suites South - Tyler by IHG?

Holiday Inn Express Suites South - Tyler by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn Express Suites South - Tyler by IHG?

Yep, Holiday Inn Express Suites South - Tyler by IHG has a free self car park.

Does Holiday Inn Express Suites South - Tyler by IHG serve breakfast?

Yep, complimentary buffet brekkie is served at Holiday Inn Express Suites South - Tyler by IHG.

Is there a free airport shuttle available at Holiday Inn Express Suites South - Tyler by IHG?

No, Holiday Inn Express Suites South - Tyler by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Suites South - Tyler by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Suites South - Tyler by IHG?

No, pets are not allowed.

Holiday Inn Express Suites South - Tyler by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomasina

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant
Stayed 1 night in Jan 2026

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable bed
Stayed 2 nights in Jan 2026

10/10 Excellent

Harvey

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, amenities
Upon check in, we realized that there is no hot tub even though there is one pictured. The room still had things left in it from the previous occupant. The bed mattresses were very soft and uncomfortable, and the sheets did not fit on the bed and kept sliding off during the night. A fire alarm went off in the middle of the night, but there was no fire. The next morning we were told that all the fire alarms went off because one occupant must have been smoking in their room. I’m not sure why this caused our entire floor’s fire alarms to go off. Family that came with us and stayed on the same floor had, what appeared to be mold in their room. Their shower head fell off and hit them in the head. This was a poor experience, and we were shocked it was a holiday inn. On a positive side, the breakfast and cookies were great, but that’s about it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Monty

Stayed 2 nights in Dec 2025

6/10 Okay

Randall

Stayed 1 night in Dec 2025

10/10 Excellent

Cris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was Amazing, Hot and Fresh! The room was clean, air conditioning worked great. Excellent Staff
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin, Houston

Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Stayed 1 night in Dec 2025

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing stay!!!! Celebrating our daughters 10th Birthday - suite was clean & comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Stayed 2 nights in Dec 2025

6/10 Okay

Joelle

Liked: Cleanliness, staff & service, amenities
Staff was great, but the room was a bit run down. Sheetrock damaged, chips in paint and it just looked dingy. Definitely time for a refresh.
Stayed 1 night in Dec 2025

8/10 Good

Toan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I would given a 3.5 star rating if possible. The hotel was fine for the price. The free breakfast was surprisingly decent. The room was spacious and the bed was comfortable. It’s a bit dated. The gym is super limited. Pool was closed for maintenance and I had to get my access card reset 3 times.
Stayed 2 nights in Dec 2025

2/10 Terrible

Bryson

Business traveller
Our experience was a failure on the part of Expedia. I booked and paid for 2 rooms for two employees. When they arrived, the electronic reservation sent to the Hotel only had the information for one room. The employee provided proof of booking but was still forced to rebook and pay for another room. We are on week two of trying to get a refund.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except room keys would not operate the side doors or back door of the first floor. Had to drag all my stuff around through the front lobby.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Leslie

Stayed 1 night in Nov 2025

6/10 Okay

ROBERT, Greenville

Stayed 2 nights in Nov 2025

8/10 Good

kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Nov 2025

8/10 Good

Erin

Travelled with family
Liked: Staff & service
The room was a little dirty upon arrival and even after I spoke to the front desk about it, it was not cleaned. The hotel was dated and beginning to look run down with things that needed repaired. Staff was nice though.
Stayed 3 nights in Nov 2025

10/10 Excellent

Becca

Stayed 1 night in Oct 2025

8/10 Good

jimmy

Liked: Staff & service, room comfort
Key card would not work multiple times this has happened two different trips six months apart NEEDS TO BE FIXED ASAP
Stayed 1 night in Nov 2025

10/10 Excellent

roger

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
great front desk help and clean room and very comfy spacious room...would stay there again
Stayed 1 night in Nov 2025