10/10 Excellent
Kerolyne
14 Sept 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice! I would stay here again if/when I return to Ubud. Location is gorgeous and not too close to downtown, so it's relaxing and quiet. It's easy to get a cheap Grab bike or car to go anywhere. There are at least 3 pools and they're beautiful; I swam in them multiple times and it was so nice and refreshing (: The staff is so, so, so amazing, kind, and helpful! They were really accommodating. I got really sick (not from the hotel, just some super bad flu I picked up along my solo travels) and they called a doctor to my room, made me two different types of Indonesian porridge (I don't think that's even on their menu), allowed me to extend my stay the day I was supposed to check out without making me change rooms, let me check out late, and held my suitcase for me after I checked out so I could go shopping before I left Ubud. They had an adapter that I was allowed to borrow to charge my electronics (I forgot to buy one beforehand). Breakfast is good--lots of options! Facilities and rooms really need to be looked after more (pools need to be cleaned more often, shower by pool needs to be cleaned, many appliances in rooms need to be replaced/repaired, rooms need hot water for showers and baths, rooms do not have mosquito nets around beds, I couldn't get the TV to work but that might be on me and not the hotel, cobwebs are under every single bed/bench/etc, leaky toilet, needs handsoap in bathrooms). Good value, I loved it here! Nice AC (:
Kerolyne
Stayed 3 nights in Sep 2023
