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Dwaraka The Royal Villas

4.0 star property

Photo gallery for Dwaraka The Royal Villas

A well-lit pathway leading to a building with a balcony, surrounded by potted plants and stone steps.
An ornate interior with a wooden bench, red cushions, and intricate carvings.
A traditional Balinese temple with intricate architecture, a central courtyard, and surrounding lush greenery.
A pool area with red lounge chairs, a stone wall, and tropical plants.
An aerial view of a resort with multiple villas, a central pool area, and surrounding lush greenery.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$221
includes taxes & fees
20 Aug - 21 Aug

Explore the area

View map
Sriwedari St. No 11 B, Ubud, Bali, 80571
  • Place, Ubud Palace
    ‪5 min drive‬
  • Place, Saraswati Temple
    ‪5 min drive‬
  • Place, Ubud Traditional Art Market
    ‪7 min drive‬

Room options

View all photos for Royal Suite, Garden View

A hotel room with a bed, a desk, a television, and a view of a garden through a sliding door.

Royal Suite, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Private Pool, Garden View

A pool surrounded by lush greenery, with a red table and wicker chairs in the foreground.

Villa, 1 Bedroom, Private Pool, Garden View

  • Garden view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Private Pool, Garden View

A pool area with a statue, lush greenery, and a building with large windows and a balcony.

Villa, 2 Bedrooms, Private Pool, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 180 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Presidential Villa, 4 Bedrooms, Private Pool, Valley View

A traditional-style building with a swimming pool, a gazebo, and lush greenery.

Presidential Villa, 4 Bedrooms, Private Pool, Valley View

  • Valley view
  • 450 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds
  • Free Wi-Fi

View all photos for Puri Taman Sukawati Room

A traditional pavilion with ornate carvings and a tiled roof, surrounded by stone steps and greenery.

Puri Taman Sukawati Room

  • Garden view
  • 450 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Royal Suite (Rice Field View)

A hotel room with a bed, a desk, a chair, a table, and a balcony with a view of greenery.

Royal Suite (Rice Field View)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Private Pool (Rice Field View)

A pool with a water feature, surrounded by lush greenery and a dining area with outdoor furniture.

Villa, 1 Bedroom, Private Pool (Rice Field View)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

Free minibar items, in-room safe, desk, blackout curtains

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

Free minibar items, in-room safe, desk, blackout curtains

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

Free minibar items, in-room safe, desk, blackout curtains

Room

  • Sleeps 3
  • Free Wi-Fi

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  • Pool
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9.2 out of 10, Wonderful, 539 reviews
The price is NZ$257
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1 Sept - 2 Sept
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About the area

Ubud

A family-friendly stay in the heart of Ubud awaits you at Dwaraka The Royal Villas. You'll be within a 20-minute walk of Threads of Life Indonesian Textile Arts Center and 3.6 km (2.2 mi) from Ubud Monkey Forest. Highlights at this hotel include 2 outdoor swimming pools, 2 hot tubs and a restaurant. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and kids' swimming pool as well as access to free bike hire. Plus you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Within a 30-minute walk of this 4-property class Ubud hotel, attractions include Ubud Palace and Ubud Traditional Art Market.

What's nearby

  • Ubud Palace - 5 min drive - 1.7 km
  • Saraswati Temple - 5 min drive - 1.7 km
  • Puri Lukisan Museum - 5 min drive - 2.0 km
  • Ubud Traditional Art Market - 7 min drive - 2.7 km
  • Pura Dalem Ubud - 7 min drive - 2.6 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 57 min drive

Restaurants

  • Nino Caucasian Restaurant
  • ‪Andong Teras - ‬5 min drive
  • ‪Home Cafe - ‬12 min walk
  • ‪TUJU Ubud - ‬9 min walk
  • ‪Draniki Ubud - ‬5 min drive

About this property

Dwaraka The Royal Villas

As a guest of Dwaraka The Royal Villas, you'll find 2 outdoor swimming pools and 2 hot tubs along with a sauna, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the family-friendly Dwaraka The Royal Villas. You'll have access to the outdoor pool and health club at a partner property. A free area shuttle within 3 km is available. Self parking is free.

Smoking is allowed in designated areas at this 4-star Ubud hotel.

  • 28 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2015
  • Manager's reception (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Dwaraka The Royal Villas offers 28 air-conditioned accommodations with fireplaces and DVD players. Rooms open to balconies. This accommodation offers separate dining areas and includes day beds. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Bar (on property)
The Sankara Suites & Villas
Ubud
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.7 out of 5, Exceptional, 306 reviews
The price is NZ$230
includes taxes & fees
26 Aug - 27 Aug
The Sankara Suites & Villas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7 AM to 11:30 PM on request
  • Free area shuttle up to 3 km
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: IDR 200,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • DVD player
  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dwaraka The Royal Villas

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 950000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately IDR 200000 for adults and from IDR 125000 for children
  • Airport shuttle fee: IDR 650000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 950000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 55110, 0605240026882

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dwaraka Royal Villas Hotel Ubud
Dwaraka Royal Villas Hotel
Dwaraka Royal Villas Ubud
Dwaraka Royal Villas
Dwaraka The Royal Villas Ubud, Bali
Dwaraka The Royal Villas Ubud
Dwaraka The Royal Villas Hotel
Dwaraka The Royal Villas Hotel Ubud
Dwaraka The Royal Villas CHSE Certified

Frequently asked questions

What is the cancellation policy at Dwaraka The Royal Villas?

Dwaraka The Royal Villas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dwaraka The Royal Villas?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Dwaraka The Royal Villas on 20 Aug 2026 start from NZ$221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dwaraka The Royal Villas?

Yep, Dwaraka The Royal Villas has a free self car park.

Are there any beaches close to Dwaraka The Royal Villas?

The closest beach to Dwaraka The Royal Villas is Keramas Beach (14.2 km).

Is there a spa on site at Dwaraka The Royal Villas?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Dwaraka The Royal Villas have a pool?

Dwaraka The Royal Villas has 2 outdoor swimming pools and a kids' pool.

What makes Dwaraka The Royal Villas a romantic place to stay?

Couples spa treatments and garden-view dining, as well as fireplaces and private balconies in the guestrooms, help set the scene for a romantic weekend at Dwaraka The Royal Villas.

Is Dwaraka The Royal Villas family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Dwaraka The Royal Villas is a hit with families.

Does Dwaraka The Royal Villas serve breakfast?

Yeah, cooked-to-order breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Dwaraka The Royal Villas?

No, but there's an airport shuttle that runs from 7 AM - 11:30 PM on request for a fee.

Is there a bar or restaurant at Dwaraka The Royal Villas?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Dwaraka The Royal Villas?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dwaraka The Royal Villas?

No, pets and service animals are not allowed.

Dwaraka The Royal Villas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 79 out of 98 reviews
Rating 8 - Good. 15 out of 98 reviews
Rating 6 - Okay. 1 out of 98 reviews
Rating 4 - Poor. 2 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff - great breakfast to start the day.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our villa with private pool was fantastic - very spacious, great A/C and excellent showers (there are multiple!) with great water pressure and lots of hot water. The wifi was surprisingly good (over 100/100). Delicious breakfast that you can have delivered to the villa at no additional cost. Loved that they provided a huge water dispenser with drinking water on the room!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Eunkyoung

Liked: Cleanliness, staff & service, amenities
beautiful, space, my little niece picked this is the one of best
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Lovely spot. Felt like S/E Asia. Architecture. Rooms. Food. Very tranquil. Loved it.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay indeed. Extremely friendly staff and I found them to be very accommodating and helpful. The resort is on multiple levels so it has quite a few stairs, The gardens are beautiful and well looked after. The breakfast menu is quite broad so I would be surprised if there isn't something to temp your taste buds. The evening meal options in the restaurant were also good. Rooms cleaned daily and our pool was also maintained daily. Yes I would recommend this resort to you as long as you dont have mobility issues.
Just be aware the resort has lots of stairs.
One of the public pools.
The pool on the garden view room
Another angle of the garden view pool.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Pollyanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and food was excellent
Stayed 4 nights in Aug 2022
Verified review

8/10 Good

Yarilis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people beautiful stay . 5 min away from the center or shopping and plenty of restaurants
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely attentive and friendly. The property is beautiful and well kept. Food at the restaurant is amazing!
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

James Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a Bali experience and we received it at Dwaraka Royal Suites. The grounds were beautiful, the cultural experience was breathtaking, the food was wonderful. All staff members were so customer oriented greeting us each time, asking how our outing was. Our driver Koming was so friendly, communicative and extremely ethical. I will return here someday.
Our view of rice fields from third floor, near the spa.
Balcony of our room view of pool.
Breakfasts were wonderful
Omelette and sausage
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Mittida

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt pampered, with our every needs considered by the super helpful staff. The setting is stunning and the atmosphere is peaceful, while the center of Ubud is about a 15 minute walk away. The price for all of this is incredible reasonable. This hotel is a fantastic deal.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Villa is amazing. Staff is super friendly and assisted all of us with personalized attention, smiles and willingness to accommodate anything we want!! We are soo thankful to everyone and specially Koming, our Driver and now new friend!! He had soo much patience with us, his English is great and he made us feel safe, welcome and helped us like we were family!! We will definitely come back and bring more friends! He made a difference in our trip and touched our hearts with Ubud history and the great people values! Thank you Dwaraka Villa and Staff and Koming for all you did for us!!! We love Ubud because of you!!!
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Rossean C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to everything but the mosquitoes at night was awful. Its also noisy with surrounding neighbors.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel. Nothing to mention to improve. Thank you to everyone for such an amazing time. Massages were great, pools both amazing, shuttle to town really useful and the restaurant was great. Everyone met our baby and was playful and nice with him. Absolutely brilliant
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

megan

Disliked: Cleanliness, staff & service

NOT WORTH COST!

The hotel was ok. Not worth $700 USD a night. We showed up at 8pm and the room was not ready. We asked for a late check out and they said no. This hotel is worth $300 USD at best. The breakfast was ok but the location is also my ideal. Rough!
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
I got charged again however I did pay upfront on Expedia. Staff not very friendly and breakfast not the best….
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Tibor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
......
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our little slice of heaven

We have been coming to Bali and Ubud for over 20 years know. After staying in many different places we finally found Dwaraka Villas which without doubt is our favourite place of all. This was our fourth time staying there. We always get the one bedroom villa with a pool and view of the rice fields. It is our little peace of heaven. So comfortable, so quiet and completely private. We never want to leave. The staff are an absolute delight, the breakfast are wonderful and can be huge if you are hungry . There are now several goo restaurants and coffee shops in the vicinity so if you have days when you don't want the hustle of Ubud itself you need have to. Don't miss this place. It is perfect.
Stayed 10 nights in Feb 2025
Verified review

2/10 Terrible

Diana

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I chose this hotel because they advertised a gym. There was no gym available and I asked for some compensation but they refused. Also if you cannot do stairs DO NOT choose this property especially since the stairs are uneven heights and the outside lighting nearly non-existent - very dangerous for most people unfamiliar with the property. If you fall, it will be onto stone steps. The most discouraging thing was when I expressed dissatisfaction and asked staff to address my concern, the answer was always the same - I have to call the manager and will call you on your room. I was never called and can only assume that once I walked away, staff considered the matter closed. I’m really considering disputing the charge for the room as the service was so poor and the facilities not as advertised. Another interesting fact is that no one ever apologized for the false advertising so I guess that’s how they do business. Go to Westin or somewhere more reliable IMO. P
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Birthe

Liked: Cleanliness, staff & service
Super fint ..lidt dårligt lys på nogle af trapperne
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Yumiko

Liked: Staff & service, amenities, property conditions & facilities
スパのバリニーズマッサージがとても良かった。フロントやレストランスタッフの対応も素晴らしい。ウブド宮殿まで車で2分となっていたが渋滞があるので15分はみた方が良い。歩くと25分はかかる？
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

DOHYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하게 쉬기에 좋습니다. 근처 닭 우는소리가 조금씩들릴수있습니다. 아침은 주문식인데 뷔페식이 아니라서 조금아쉽습니다. 수영장이 사람도 없고 어른들이 쉬기좋습니다.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Cédric

Liked: Cleanliness, staff & service, property conditions & facilities
Tout nous a plu. Personnel aux petits soins, souriant. Le cadre est magnifique bien entretenu. Petit déjeuner au top ! Nous le conseillerons sans aucun doute Une excellente semaine
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

EIICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良いヴィラです

4泊5日の利用でした。初めてのバリ島訪問でしたが、空港送迎、朝食や夕食の手配、ウブド市街へのシャトルバスの手配など、至れり尽くせりのサービスでした。 私たちの宿泊した施設は、大きな天蓋ベッドに、プライベートプールと浴槽付きの豪華な部屋で、最高に寛げました。部屋も特に不潔な所はなく、綺麗に清掃が行き届いている印象でした。 朝食は、フレンチトースト、イングリッシュマフィン、フルーツヨーグルトなどを頼みました。電話1本でルームサービスとして部屋まで届けてくれます。朝食はどれもボリューミーでした。 夕食はミーゴレン、ナシゴレン、サテリリットなどのインドネシア料理を楽しみました。眺めのいいレストランで食べたり、こちらもルームサービスとして部屋まで持ってきてくれるので、自分たちの食べたい場所で食べることができました。 またウブドに訪れる機会があれば是非リピートしたい施設です。
Stayed 4 nights in May 2024
Verified review

8/10 Good

Toyoharu

Liked: Staff & service
スタッフは皆さん笑顔で癒されました。 街から距離があります。近くのコンビニは綺麗でした。
Stayed 4 nights in Apr 2024