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Best Western Gateway Adirondack Inn

2.5 star property
Hotel in Utica with fitness centre and 24-hour front desk

Photo gallery for Best Western Gateway Adirondack Inn

1 bedroom, premium bedding, down duvets, desk
Lobby
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
The current price is NZ$258
includes taxes & fees
25 June - 26 June

Explore the area

Map
175 N Genesee St, Utica, NY, 13502
  • Stanley Theater
    ‪3 min drive‬
  • Saranac Brewery
    ‪4 min drive‬
  • Utica College
    ‪8 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down duvets, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down duvets, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down duvets, desk

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, down duvets, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, down duvets, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, down duvets, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, down duvets, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Down duvet
  • Sleeps 4
  • 1 King Bed

About the area

Utica

At Best Western Gateway Adirondack Inn you'll be within a 20-minute stroll of North Utica Shopping Center and Utica Children's Museum. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Sights within a 20-minute walk of this Utica hotel include Adirondack Railway Utica Station and National Distance Running Hall of Fame.

What's nearby

  • Utica Memorial Auditorium - 3 min drive - 2.2 km
  • Stanley Theater - 3 min drive - 2.5 km
  • Saranac Brewery - 4 min drive - 3.3 km
  • Utica Zoo - 7 min drive - 5.4 km
  • Utica College - 8 min drive - 5.1 km

Getting around

  • Utica Station - 15 min walk
  • Syracuse, NY (SYR-Hancock Intl.) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Wingstop - ‬7 min walk
  • ‪Burger King - ‬18 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪O'Scugnizzo Pizzeria - ‬2 min drive

About this property

Best Western Gateway Adirondack Inn

Hotel in Utica with fitness centre and 24-hour front desk
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Gateway Adirondack Inn. Self parking is free.

This Utica hotel is smoke free.

  • 88 guestrooms or units
  • 2 levels
  • 2 buildings
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • 1 conference room
Best Western Gateway Adirondack Inn offers 88 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Free daily continental breakfast

Quality Inn & Suites New Hartford - Utica

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, 455 reviews
The price is NZ$162
includes taxes & fees
30 June - 1 July
Quality Inn & Suites New Hartford - Utica

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus a one-off USD 200.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Gateway Adirondack Inn.

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Frequently asked questions

Is parking available at Best Western Gateway Adirondack Inn?

Yep, Best Western Gateway Adirondack Inn has a free self car park.

How much does it cost to stay at Best Western Gateway Adirondack Inn?

As of 20 Jun 2025, prices found for a 1-night stay for 2 adults at Best Western Gateway Adirondack Inn on 25 Jun 2025 start from NZ$257.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Gateway Adirondack Inn family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Gateway Adirondack Inn is a hit with families.

Is there a free airport shuttle available at Best Western Gateway Adirondack Inn?

No, Best Western Gateway Adirondack Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Gateway Adirondack Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 190 out of 745 reviews
Rating 8 - Good. 282 out of 745 reviews
Rating 6 - Okay. 155 out of 745 reviews
Rating 4 - Poor. 70 out of 745 reviews
Rating 2 - Terrible. 48 out of 745 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Karina, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay for a quick overnight trip with my family.
Stayed 1 night in Mar 2025

4/10 Poor

Lisa

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long wait to check in. Room smelled bad. Bathroom was too small.
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Stayed 1 night in Feb 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Colleen

Disliked: Property conditions & facilities
N/A
Stayed 1 night in Feb 2025

6/10 Okay

Stephen

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
It smelled like someone was smoking Marijuana and the common areas smelled terrible. Also, there was a buch of kids running around the halls all night with no supervision... making noise until late at night. Nothing was done about it.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Na
Stayed 1 night in Jan 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to thruway, restaurants and exercise equipment on the premisis.. A little pricey, however.
Stayed 2 nights in Jan 2025

4/10 Poor

Hope

Business traveller
Disliked: Property conditions & facilities, room comfort
Too noisy can hear everyone in the hall
Stayed 2 nights in Jan 2025

10/10 Excellent

Momodou Lamin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,quite and free breafest was very nice
Stayed 2 nights in Jan 2025

2/10 Terrible

SUNGJIN

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jarett

Clean and nice staff. Area around the hotel is a little depressing. It serves a purpose for travelers and is appreciated.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Property conditions & facilities, room comfort

I was skeptical but turned out great!

We stayed at the seperate building on the side. This made my kiddos feel better that it was more hotel style rooms with a door to a hallway that was locked from the outside unless you had a key card. The other main part was more motel style even though they had hallways there was no stopping people from going up to your door even if they didnt have a key. The room was very clean and the beds were very comfortable. The soaps that were in the showers were full sized and smelled good. The cleaning service was amazing. Always around for anything you needed. We were in for a hockey tournament and the kids wanted to play knee hockey and the cleaning service let them and loved that they wanted to play rather than be on video games! Checking in and out was a breeze. The other family we were with tried to get an early check in and i know the front desk gave him hassle with that and would not release the room until 3:01 even tho the cleaning people said the room was done so that was a little weird. We stayed from a thursday to a sunday. We enjoyed our stay very much and will be coming back!
Stayed 3 nights in Nov 2024

8/10 Good

Jesse

Stayed 1 night in Oct 2024

6/10 Okay

LaLanna, Valencia

Travelled with family and small children
Liked: Staff & service
Decent enough hotel. Staff was very, very nice and accommodating.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ivan

Stayed 3 nights in Sep 2024

10/10 Excellent

Rosalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lower your prices

The stay was wonderful, quiet clean, beautiful staff. I just don’t agree with your prices. They’re too damn high lol
Stayed 2 nights in Oct 2024

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian P.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hibernian Weekend

Good Solid Hotel. Good Staff Good Location
Stayed 2 nights in Oct 2024

8/10 Good

Rosetta

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities
Very small bathroom. Seemed pricey but I don't know what's normal for Utica.
Stayed 1 night in Oct 2024

2/10 Terrible

Gina and Greg

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well first they had us down for 2 nights and that was the start when checking in, they charged are card for the lady that was in front of us, then charged us for our room, which made account negative and other charges to my account, blood on sheets bathroom was gross key cards didn’t work and they were no help
Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 3 nights in Oct 2024