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Holiday Inn Express & Suites Utica by IHG

2.5 star property
Hotel in Utica with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express & Suites Utica by IHG

Free buffet breakfast on weekdays
Rooftop terrace
Exterior
Lobby
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is NZ$299
includes taxes & fees
29 Dec - 30 Dec

Explore the area

View map
23 Wells Ave, Utica, NY, 13502
  • Place, Utica Children's Museum
    ‪8 min walk‬
  • Place, Utica Memorial Auditorium
    ‪18 min walk‬
  • Place, Stanley Theater
    ‪5 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Communication, Accessible Tub)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds (Communication, Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Utica

Holiday Inn Express & Suites Utica by IHG puts you in the heart of Utica, within a 20-minute stroll of Utica Children's Museum and Adirondack Railway Utica Station. Highlights at this hotel include free weekday breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a free manager's reception, a 24-hour business centre and a snack bar/deli. On weekday mornings free buffet breakfast is offered between 6:00 AM and 9:00 AM. .Sights within a 20-minute walk of this Utica hotel include North Utica Shopping Center and National Distance Running Hall of Fame.

What's nearby

  • Utica Children's Museum - 8 min walk - 0.7 km
  • Adirondack Railway Utica Station - 8 min walk - 0.7 km
  • North Utica Shopping Center - 16 min walk - 1.4 km
  • Utica Memorial Auditorium - 18 min walk - 1.5 km
  • Stanley Theater - 5 min drive - 6.1 km

Getting around

  • Utica Station - 15 min walk
  • Syracuse, NY (SYR-Hancock Intl.) - 59 min drive

Restaurants

  • ‪Utica Coffee Roasting - ‬14 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Babe's at Harbor Point - ‬6 min walk

About this property

Holiday Inn Express & Suites Utica by IHG

Hotel in Utica with free breakfast and 24-hour fitness centre
There's a snack bar/deli on site. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 336 square feet (31 square metres) and includes conference space. A 24-hour fitness centre, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Utica by IHG. Free self parking is available. You'll have access to the health club at a partner property.

This Utica hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 336 sq ft of conference space
  • 31 sq. m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Utica by IHG offers 75 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Utica hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • 336 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Utica
Holiday Inn Express Utica
Utica Holiday Inn Express
Holiday Inn Express Utica Hotel
Holiday Inn Express Suites Utica

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Utica by IHG?

Holiday Inn Express & Suites Utica by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Utica by IHG?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Utica by IHG on 29 Dec 2025 start from NZ$298.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Utica by IHG?

Yep, Holiday Inn Express & Suites Utica by IHG has a free self car park.

Does Holiday Inn Express & Suites Utica by IHG have a pool?

Holiday Inn Express & Suites Utica by IHG has a pool. The pool is open 7:00 AM to 10:00 PM.

Does Holiday Inn Express & Suites Utica by IHG serve breakfast?

Yep, free buffet breakfast is available on weekdays from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Utica by IHG?

No, Holiday Inn Express & Suites Utica by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Utica by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Utica by IHG?

No, only service animals are allowed.

Reviews

Holiday Inn Express & Suites Utica by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 533 out of 945 reviews
Rating 8 - Good. 283 out of 945 reviews
Rating 6 - Okay. 69 out of 945 reviews
Rating 4 - Poor. 25 out of 945 reviews
Rating 2 - Terrible. 35 out of 945 reviews

Reviews

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service
Rooms are average, what you expect from a mid priced hotel. Breakfast was good, the one quirk is they don't have oatmeal(they usually have packets but didn't have any one of the days we were there) The gym was the most lacking feature. It's a NON air conditioned room that's just big enough to hold a bike, treadmill, and elliptical(Which wasn't working). They advertise it's near a rail trail, but the section we walked near the locks was REALLY isolated, definitely not somewhere to go alone.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, friendly staff,n

We stayed for 3 nights, 2nd time staying here and had a great experience. The staff were notably friendly, so much that I'm writing this review. They were very friendly and helpful! The room was spacious, bed very comfortable and the food options in the morning were solid and typical of a HIE. It's next door to two restaurants so it's very convenient to walk to dinner, and there's an amazing bagel place (Willie's) just over the bridge for bigger breakfast options and lunch.
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ben

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Needs Updating

Needs updating and more thorough cleaning. Breakfast was good and staff was very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Stayed 1 night in Jul 2025

10/10 Excellent

Leslie, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

RAJIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We picked it because close to Empire State Trail as we go from Buffalo to Albany and that they allow us to bring bikes into our rooms. Breakfast good, staff friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean and an overall good experience. Thank you for having a gluten-free option for breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Michilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, front desk very accommodating- we had a large family group.
Stayed 1 night in Jun 2025

10/10 Excellent

mary

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The gentleman at check was very nice and personable. Staff was pleasant, allowing us to use the restaurant area to gather our large group. Would definitely recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were warmly greeted on our early arrival by the front desk staff member. He quickly accommodated our request for a first floor room, provided us with snacks, and thanked us for our business. Housekeeping provided us with extra bath towels immediately and another staff member kindly greeted my elderly mom and held the door open for her while she used her walker to get into the hotel. The service level at this hotel far surpasses other hotels in the area. We will be repeat customers. The hotel backs to a lovely park on the Erie River and many people were enjoying a walk in the early evening. The highway exit is just down the road. Many dining options await travelers. Stay at this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Let me tell you about your staff. Shaka and Sadian are truly unbelievable. Extremely courteous, professional and attentive.
Stayed 2 nights in Mar 2025

10/10 Excellent

richard

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice comfortable room, friendly staff, good pool.
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the new chargers for my car (Tesla) that are on property. This is why I will continue to choose this hotel when I travel.
Stayed 1 night in May 2025

6/10 Okay

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was great , the room was clean .
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Very clean and relaxing
Stayed 1 night in Apr 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will recomend this hotel because is clean , there are many dinning options around, the staff is wonderful . We got an excellent experience .
Stayed 3 nights in Apr 2025