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Holiday Inn Express & Suites Utica by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express & Suites Utica by IHG

A buffet with various food items, including omelets and other dishes, served in metal containers with glass lids.
A large hotel with a central entrance, multiple floors, and a parking lot.
A lobby with a red bench, a wall with multiple mirrors, and an exit sign.
A swimming pool with a tiled floor, a pool ladder, and a lifeguard chair. There are lounge chairs along the poolside.
A hotel lobby with a sofa set, a red ottoman, a chandelier, and a patterned carpet.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$428
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
23 Wells Ave, Utica, NY, 13502
  • Place, North Utica Shopping Center
    ‪16 min walk‬
  • Place, Utica Memorial Auditorium
    ‪18 min walk‬
  • Place, Stanley Theater
    ‪8 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Communication, Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a red carpet.

Standard Room, 2 Queen Beds (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communication Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a red carpet.

Standard Room, 2 Queen Beds (Communication Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 2 Queen Beds

A hotel room with a sofa, a bed, a nightstand, a lamp, a framed picture on the wall, and a patterned carpet.

Single Room, 2 Queen Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

A hotel room with a bed, desk, chair, TV, and a mirror.

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a sofa, a bed, a nightstand, a lamp, a framed picture on the wall, and a patterned carpet.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a mirror.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

A hotel room with a sofa, a bed, a nightstand, a lamp, a framed picture on the wall, and a patterned carpet.

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

A bed with white bedding and two pillows.

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Classic Single Room, 1 King Bed (Communication, Accessible Tub)

A hotel room with a sofa, a bed, a nightstand, a lamp, a framed picture on the wall, and a patterned carpet.

Classic Single Room, 1 King Bed (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a red carpet.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(38 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Utica

Holiday Inn Express & Suites Utica by IHG puts you in the heart of Utica, within a 20-minute stroll of Erie Canal and North Utica Shopping Center. Highlights at this hotel include free weekday breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a free manager's reception, a 24-hour business centre and a snack bar/deli. On weekday mornings free buffet breakfast is offered between 6:00 AM and 9:00 AM. .Sights within a 20-minute walk of this Utica hotel include Utica Children's Museum and Adirondack Railway Utica Station.

What's nearby

  • Adirondack Railway Utica Station - 13 min walk - 1.1 km
  • North Utica Shopping Center - 16 min walk - 1.4 km
  • Utica Memorial Auditorium - 18 min walk - 1.5 km
  • Stanley Theater - 8 min drive - 2.5 km
  • Saranac Brewery - 9 min drive - 2.9 km

Getting around

  • Utica Station - 15 min walk
  • Rome, NY (RME-Griffiss Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪O'Scugnizzo Pizzeria - ‬3 min drive
  • ‪Dunkin' - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Utica Coffee Roasting - ‬14 min walk

About this property

Holiday Inn Express & Suites Utica by IHG

There's a snack bar/deli on site. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 336 square feet (31 square metres) and includes conference space. A 24-hour fitness centre, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Utica by IHG. Free self parking is available. You'll have access to the health club at a partner property.

This Utica hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 336 sq ft of conference space
  • 31 sq. m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Utica by IHG offers 75 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Utica hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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  • Pool
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  • Breakfast included
  • Pet-friendly
4.2 out of 5, Very good, 1,009 reviews
The price is NZ$210
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • 336 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Utica
Holiday Inn Express Utica
Utica Holiday Inn Express
Holiday Inn Express Utica Hotel
Holiday Inn Express Suites Utica

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Utica by IHG?

Holiday Inn Express & Suites Utica by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Utica by IHG?

As of 7 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Utica by IHG on 12 Nov 2026 start from NZ$428, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Utica by IHG?

Yep, Holiday Inn Express & Suites Utica by IHG has a free self car park.

Does Holiday Inn Express & Suites Utica by IHG have a pool?

Holiday Inn Express & Suites Utica by IHG has a pool. The pool is open 7:00 AM to 10:00 PM.

Does Holiday Inn Express & Suites Utica by IHG serve breakfast?

Yep, free buffet breakfast is available on weekdays from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Utica by IHG?

No, Holiday Inn Express & Suites Utica by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Utica by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Utica by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites Utica by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 997 reviews
Rating 8 - Good. 289 out of 997 reviews
Rating 6 - Okay. 72 out of 997 reviews
Rating 4 - Poor. 28 out of 997 reviews
Rating 2 - Terrible. 36 out of 997 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and will again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and welcoming. Breakfast was great. Excellent accommodations
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Very friendly staff .
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and clean. Staff was helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, friendly staff, nice to give snacks& late checkout for boilermaker race runners.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean hotel. Quite stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff was friendly. Location was perfect.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast could of had more options
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property! But was disappointed in the breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay. Great staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, reeeeeaasl comfy beds and friendly staff!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was met by Jon at the front desk. He was very friendly and helped me out with an issue. All the staff were great and friendly! Room was awesome and place was clean. Breakfast area was kept clean and stocked. Coffee was amazing, freshly ground and available 24/7. Definitely recommend staying here.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Quiet room near the elevator. I did request because my sister has trouble walking distances. Manager,Peter, was especially attentive. He brought cart for our luggage to the exit for us. He's a good example of how a business should operate. I will recommend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Great place to stay and friendly staff.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean, very nice staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, front desk very accommodating- we had a large family group.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was friendly and helpful
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Easy to get to and convenient location to restaurants and the bank center.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We were very impressed! Room was clean, staff was super friendly and amenities were great. Loved the coffee!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Nice place to stay.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice comfortable room, friendly staff, good pool.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice sleep on bed comfortable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room and great breakfast!
Stayed 1 night in Mar 2023