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Quality Inn & Suites New Hartford - Utica

Property class: 2.5

Photo gallery for Quality Inn & Suites New Hartford - Utica

A hotel room with two beds, a large artwork on the wall, a bedside lamp, and a window with curtains.
A modern kitchen with grey cabinets, a flat-screen TV, a coffee machine, and a bread display.
A compact living space with a kitchenette, including a microwave and a refrigerator. There is a flat-screen TV mounted on the wall, a small table, and a sofa.
A hallway with framed artwork on the walls, a caution sign on the floor, and a bench in the corner.
A modern living room with a dark blue sofa, a wooden coffee table, and a flat-screen TV mounted on the wall.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$176
includes taxes & fees
10 Dec - 11 Dec

Explore the area

View map
141 New Hartford St, New Hartford, NY, 13413
  • Place, New Hartford Recreation Center
    ‪2 min drive‬
  • Place, Utica College
    ‪3 min drive‬
  • Place, Turning Stone Casino
    ‪25 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a microwave, a TV, and a large window with curtains.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a wooden headboard.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(62 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

A hotel room with a large bed, a desk, and a television.

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, a television, and a refrigerator.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the area

New Hartford

At Quality Inn & Suites New Hartford - Utica you'll be 2.4 km (1.5 mi) from Utica College and 3.2 km (2 mi) from Charles A Gaetano Stadium. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Other amenities include laundry facilities, a garden and a vending machine. Each morning free breakfast is served. .With a stay at this New Hartford hotel, you'll be 3.4 km (2.1 mi) from Sangertown Square and 3.8 km (2.4 mi) from New Hartford Recreation Center.

What's nearby

  • New Hartford Recreation Center - 2 min drive - 1.8 km
  • Utica College - 3 min drive - 2.9 km
  • Saranac Brewery - 8 min drive - 6.2 km
  • Stanley Theater - 9 min drive - 6.5 km
  • Turning Stone Casino - 25 min drive - 38.0 km

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪One Genny - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Free breakfast is served daily. Public spaces have free WiFi. A fitness centre, a vending machine, and a garden are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.

This New Hartford hotel is smoke free.

  • 98 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Garden
  • No smoking on site
Quality Inn & Suites New Hartford - Utica offers 98 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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The price is NZ$221
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites New Hartford - Utica?

Quality Inn & Suites New Hartford - Utica offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites New Hartford - Utica?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites New Hartford - Utica on 10 Dec 2026 start from NZ$176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites New Hartford - Utica?

Yep, Quality Inn & Suites New Hartford - Utica has a free self car park.

Does Quality Inn & Suites New Hartford - Utica serve breakfast?

You bet, free continental breakfast is served daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Quality Inn & Suites New Hartford - Utica?

No, Quality Inn & Suites New Hartford - Utica does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites New Hartford - Utica?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 361 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 184 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 97 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and clean room, good breakfast, large parking lot, great staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay. Friendly staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, plenty parking, food and gas easy drive away.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable property! Convenient location and close to restaurants and shopping. Breakfast was good too!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Nice breakfast
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lean room, waffle maker for breakfast and yummy bagels!
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
Not clean as well but nice people
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Easy highway access, clean room, helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was amazing, thanks for a great stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good stay. The hotel is a bit run down but it did the job.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good overnight, reasonably priced.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room / staff great/ breakfast good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here twice a year. The staff is great, always friendly always professional room is always clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room , staff are so kind I enjoyed my time there
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We satisfied the room and services with good price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and the Staff was very polite. Room was super clean and bedding very nice.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

If you’re expecting luxury or anything close to it, this would NOT be it. The hotel is old and basic. However, the hotel is clean.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down and not very clean, would not stay again
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, but smelled a little like old smoke despite it being a non smoking room. Everything else was fine. Good quality for the price, and will stay again.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Rooms were updated and clean. The rest of the place could definitely use updating. Breakfast was edible. Waffles were delicious.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Love staying at quality inn utica. Great staff clean rooms good breakfast
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms were clean. The bed left something to be desired. There were no elevators and we were on the second floor. Exterior not appealing, but interior rooms were OK.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean and staff very friendly and welcoming. Would stay again.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very comfortable and a good choice as we traveled
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Met our needs for a one night stay.
Stayed 1 night in May 2026