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Hacienda Kaan Ac

4.0 star property

Photo gallery for Hacienda Kaan Ac

Terrace/patio
Premium bedding, iron/ironing board, wheelchair access
Lounge
Front of property
Standard Villa, 1 Bedroom, Garden View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$322
includes taxes & fees
19 June - 20 June

Explore the area

View map
Carretera Periferica Cancun Merida, Carretera Federal 180, Valladolid, YUC, 97780

Room options

View all photos for Luxury Suite, 1 King Bed (Jacuzzi)

Premium bedding, iron/ironing board, wheelchair access

Luxury Suite, 1 King Bed (Jacuzzi)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Villa, 1 Bedroom, Garden View

Standard Villa, 1 Bedroom, Garden View

Standard Villa, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Villa, Refrigerator & Microwave, Garden View

Family Villa, Refrigerator & Microwave, Garden View

Family Villa, Refrigerator & Microwave, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 20 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed

Premium bedding, iron/ironing board, wheelchair access

Junior Studio Suite, 1 King Bed

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Suite, Mixed Dorm, Balcony, Garden View

Premium bedding, iron/ironing board, wheelchair access

Standard Studio Suite, Mixed Dorm, Balcony, Garden View

  • Garden view
  • Sleeps 4
  • 2 King Beds

About the area

Valladolid

At Hacienda Kaan Ac, you'll be 3.5 km (2.2 mi) from Cenote Chichikan and 4.8 km (3 mi) from Mercado Municipal. Highlights at this Colonial resort include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, El Filibustero, serves Regional cuisine and is open for breakfast and lunch. The resort's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find a snack bar/deli, a business centre and concierge services. Cooked-to-order breakfast is available daily between 8:00 AM and 1:00 PM. There's also the convenience of an airport shuttle. .In the area of this 4-property class Valladolid resort, you'll find Cenote Suytun.
View more Resorts in ValladolidOpens in a new window

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 122 min drive

Restaurants

  • â€ȘThe Italian Coffee Company - ‬8 min drive
  • â€ȘSubway - ‬8 min drive
  • â€ȘTaquerito El Gavilan Blanco - ‬8 min drive
  • â€ȘLoncheria Olich - ‬8 min drive
  • â€ȘDoña Tere - ‬8 min drive

About this property

Hacienda Kaan Ac

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hacienda Kaan Ac. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Valladolid resort is smoke free.

  • 1 building
  • 1 floor
  • 9 guestrooms or units
  • Conference rooms
  • Built in 1582
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hacienda Kaan Ac offers 9 accommodations with air conditioning. Beds feature premium bedding. Bathrooms include bathrobes, complimentary toiletries and hairdryers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Filibustero

Things to do

  • Outdoor pool

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 1582
  • Colonial architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at Hacienda Kaan Ac

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 per person
  • Airport shuttle fee: USD 200 per vehicle (return)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

HACIENDA KAAN AC
HACIENDA KAAN AC Hotel
HACIENDA KAAN AC Hotel Valladolid
HACIENDA KAAN AC Valladolid
Hacienda Kaan Ac Resort Valladolid
Hacienda Kaan Ac Resort
Hacienda Kaan Ac Resort
Hacienda Kaan Ac Valladolid
Hacienda Kaan Ac Resort Valladolid

Frequently asked questions

What is the cancellation policy at Hacienda Kaan Ac?

Hacienda Kaan Ac offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hacienda Kaan Ac?

As of 10 Jun 2026, prices found for a 1-night stay for 2 adults at Hacienda Kaan Ac on 19 Jun 2026 start from NZ$322, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hacienda Kaan Ac?

Yep, Hacienda Kaan Ac has a free self car park.

Does Hacienda Kaan Ac have a pool?

Hacienda Kaan Ac has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Hacienda Kaan Ac a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hacienda Kaan Ac.

Is Hacienda Kaan Ac family-friendly?

No, Hacienda Kaan Ac is an adults-only property.

Does Hacienda Kaan Ac serve breakfast?

Yep, cooked-to-order brekkie is available daily between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Hacienda Kaan Ac?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hacienda Kaan Ac?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hacienda Kaan Ac?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hacienda Kaan Ac?

No, pets and service animals are not allowed.

Hacienda Kaan Ac Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 106 reviews
Rating 8 - Good. 15 out of 106 reviews
Rating 6 - Okay. 7 out of 106 reviews
Rating 4 - Poor. 13 out of 106 reviews
Rating 2 - Terrible. 8 out of 106 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

wilma

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Absolutely amazing setting! We stayed in the ‘museum’ part. Gorgeous gardens. According to my husband, ‘a cross between faded elegance and somewhat abandoned. Big room with a 4 poster bed, high ceilings and solid wooden shutters.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience! The grounds were phenomenal and the staff (Jessi) was incredible!!!! Highly recommend.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property rich in history
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

zeinab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CancĂșn is beautiful but very touristy and not much privacy, hacienda offers peace and tranquility. Staff takes pride in the hacienda and it shows. Hacienda is perfect for history buffs or anyone that just wants to feel like they are in a fairy tale.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Great conditions of this historic Hacienda, it’s a privilege to be able to spent a day here. Like traveling to the past. Excellent Staff service, cleanliness and hospitality. Delicious food!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Kaan Ak was a fabulous experience and stay. This was mainly driven by the caring and humble staff that work there. The staff keep the heart beating of the hacienda. There is so much more potential for the grounds itself and I wish it and the owner well in continued development of the property
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

We spent 5 nights at this beautiful hotel . A short distance from town. A huge property in beautiful grounds. So peaceful waking up to the bird noises in the garden and nothing else to disturb the tranquility . We had the whole place to ourselves for the first night which was magical. Friendly staff. One point , for a hotel of this quality and prices , breakfast should really be included . Apart from that , I would thoroughly recommend
Stayed 4 nights in Feb 2025
Verified

8/10 Good

François

Liked: Cleanliness, staff & service, property conditions & facilities
If you want a nice and quiet place far from the noisy animations of streets and restaurants, and do not care about the absence of Wi-Fi in the bedrooms, this is a perfect place to go. Nice woody environment, with birds singing. The rooms are clean, and give us the impression of going back to the 19th century time with old fashion furniture. The staff is very nice and efficient. There is a place for the breakfast but we did not use it so I cannot comment of that.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were amazing! They went above and beyond for our group and had great communication. The pictures didnt match up in real life compared to the website. Very lack luster. Because of the photos we expected high-end. But it was definitely not that. The restaurant did have good food but hours are very limited. The breakfast was not included even though it said it was on the reception sign and online. The website also stated it has transportation to the airport. It was just a very run down small taxi that barley made ot to the airport. Next time i would book my own transfer. However thats not the staffs fault but the hotels. All in all it was a great stay and we would be back just because of the kind staff.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Underwhelming.

Beautiful grounds , tranquil, with a sense of it's history still intact.Room was clean but could use a refresh. Overall a pleasant oasis from the hyper active energy of Valladolid centro. Understaffed, although maybe that's due to off season.Still, no help getting luggage to the rooms and no refreshments available in the afternoon.It would be helpful to have at least minimal food and drink available upon check in for arriving guests.We were not made aware that the restaurant closed at 3pm, necessitating a journey into town for dinner. Overall a decent place for a bed and a pool, but not much more. FYI, Valladolid is a fifteen minute drive , a 170 peso /$10USD taxi ride away.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Hacienda My Ass!

Photos can be very deceiving and so can customer reviews! Our one night stay at the Hacienda Kaan Ac was by far one of the worst stays on our entire trip to the Yucatan. I have stayed in wonderful centuries old villas in Italy and Spain in the past so I thought I knew what I was getting into but I was seriously mistaken. 1. The GPS on our phones does not take you to the entrance to the hacienda. It took us forever to figure out how to get inside because of the GPS and lack of signage. 2. The guard at the gate who let us in was standing by during the day with the gate down but left the entrance unattended and the gate wide open after dark. 3. There was no one to help us with our bags down several flights of wet and slippery outdoor steps to our basement level, cave like room, The staff left mid afternoon and it seemed no one was on the premises except us until the next morning. The receptionist did take us to the room but did not give us a tour or a map of the rather larger property. We had to figure that out on our own. 3, When we did encounter various issues, there was no staff to be found. We needed extra towels, the water pressure was barely more than a trickle. We did not have enough pillows or towels and had to use our one bath towel as an improvised pillow that evening. No wifi was available unless outside. The mattress was as hard as a rock. I could go on and on but I’ll just say don’t stay there!
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Fridda

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible hospedaje, no tenían internet, ni TV , no contaban con servicios de agua caliente y el cuarto olía muchísimo a Caño, no me gustó nada! No regresaría
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una hacienda tiene incomodidades pero nada que no puedas solucionar, excelente la atención la habitación era un departamento nos hospedaron dentro del museo en verdad una sola ves en la vida uno debe permitirse hospedarse en un hacienda Solamente mejoren la señaletica dentro de las instalaciones y el restaurante pésimo de ahí en fuera vale todo lo que pagas.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities
Pas de personnel, pas de restaurant pour diner, pas de petit dĂ©jeuner, pas de possibilitĂ© de prendre un cafĂ©. La propretĂ© de la chambre est loin d'ĂȘtre bonne,
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para estar tranquilos
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Arizbe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y tranquila la estancia
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar precioso, la gente muy amable. Lo Ășnico malo fue que no habĂ­a internet.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Concepcion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien todo
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

MARIO MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Super recomendado es una chulada de hacienda
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Fabi

Liked: Cleanliness, amenities, property conditions & facilities
Muy amables todos. Limpio y cĂłmodo. Hermoso lugar
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Me encantoooo! Quiero volver. Lo Ășnico que pedirĂ­a es que tuvieran algĂșn servicio de comida por la tarde noche. Pero al haber cocina dentro de las villas pues no afecta, llevas cosas del Oxxo.
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Nathalie

Disliked: Staff & service, property conditions & facilities, room comfort
IntĂ©rieur lugubre. Manque d Ă©clairage,meubles et dĂ©coration vieillots. Le style mexicain peut ĂȘtre respectĂ© mais il y a un minimum. L extĂ©rieur pourrait ĂȘtre bien mais l ensemble est mal entretenu. TrĂšs cher pour la prestation. Le personnel ne comprend pas un mot d angjais
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Carlos Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar von arquitectira de castillo y hacienda , fundada en 1548
Verified

4/10 Poor

Mercedes

Disliked: Staff & service, property conditions & facilities

Joya mal administrada

El lugar es precioso el problema es la falta de personal y el servicio , dicen qué hay Restaurant lo cual es falsoy presumen de un hotel de 4 estrellas y no llega a dos el lugar insisto es un joya , mal administrada
Stayed 1 night in May 2022
Verified

4/10 Poor

Evan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Although this venue is charming from an historical perspective, it’s not ready for hotel guests. We had no towels or drinking glasses, and the air-conditioning did not work. The front desk closed at 5:30 pm
Stayed 1 night in Feb 2022