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Civic Hotel Autograph Collection

4.0 star property
Hotel in Surrey with coffee shop/cafe and outdoor pool

Photo gallery for Civic Hotel Autograph Collection

Breakfast, lunch and dinner served
Property amenity
Reception
Outdoor pool
Room, 1 King Bed, Corner

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$291
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
13475 Central Avenue, Surrey, BC, V3T 0K2
  • Place, Central City Shopping Centre
    ‪3 min walk‬
  • Place, Holland Park
    ‪6 min walk‬
  • Place, Green Timbers Urban Forest
    ‪17 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

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About the area

Surrey

Civic Hotel Autograph Collection puts you in the heart of Surrey, within just a 10-minute stroll of Central City Shopping Centre and Holland Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The coffee shop, Prado Cafe, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and Hot tub. 7978 square feet (741 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:00 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 30-minute drive of this 4-property class City Centre hotel include Port of Vancouver and Metropolis at Metrotown.

What's nearby

  • Central City Shopping Centre - 3 min walk - 0.3 km
  • Holland Park - 6 min walk - 0.5 km
  • Green Timbers Urban Forest - 17 min walk - 1.5 km
  • Port of Vancouver - 25 min drive - 32.1 km
  • Canada Place - 30 min drive - 34.0 km

Getting around

  • Surrey Central Station - 3 min walk
  • Coquitlam Central Station - 15 min drive
  • Vancouver International Airport (YVR) - 41 min drive

Restaurants

  • ‪Nemesis Coffee ( The Pavilion ) - ‬5 min walk
  • ‪Potemia - ‬2 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Mala King Hot Pot - ‬2 min walk
  • ‪City Centre Library - ‬2 min walk

About this property

Civic Hotel Autograph Collection

Hotel in Surrey with coffee shop/cafe and outdoor pool
Civic Hotel Autograph Collection offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 7978 square feet (741 square metres) and includes a conference centre. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Civic Hotel Autograph Collection. For a fee, parking is available.

This 4-star Surrey hotel is smoke free.

  • 144 guestrooms or units
  • 21 levels
  • 7978 sq ft of conference space
  • 741 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Civic Hotel Autograph Collection offers 144 air-conditioned accommodations with laptop-compatible safes and free newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 20.32 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10 AM for a fee: CAD 12 to 25 for adults and CAD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dominion Bar & Kitchen
  • Prado Cafe

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,978 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 110 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 25 for adults and CAD 12 to 25 for children
  • Self-parking fee: CAD 20.32 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

What is the cancellation policy at Civic Hotel Autograph Collection?

Civic Hotel Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Civic Hotel Autograph Collection?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Civic Hotel Autograph Collection on 22 Feb 2026 start from NZ$291.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Civic Hotel Autograph Collection?

Yep, Civic Hotel Autograph Collection has a self car park with in/out privileges for CAD 20.32 per day. A self car park is also available, for a fee.

Are there any beaches close to Civic Hotel Autograph Collection?

The closest beach to Civic Hotel Autograph Collection is White Rock Beach (19.1 km).

Does Civic Hotel Autograph Collection have a pool?

Civic Hotel Autograph Collection has an outdoor pool. The pool is open 7:00 AM to 9:00 PM.

Does Civic Hotel Autograph Collection serve breakfast?

You bet, cooked-to-order breakfast is available daily from 6:00 AM to 10 AM.

Is there a free airport shuttle available at Civic Hotel Autograph Collection?

No, Civic Hotel Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Civic Hotel Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Civic Hotel Autograph Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Civic Hotel Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Juswinder

Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great Love staying there Even the restaurant staff were awesome
Stayed 2 nights in Nov 2025

8/10 Good

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short stay if you bend to be in Surrey
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaclyn

Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a delight! I was so impressed. Quick check-in, beautiful rooms that are clean, modern yet cozey and awesome staff. We stayed 2 nights and had both breakfast and dinner at Dominion restaurant in the hotel lobby. Great service, chill vibe and incredible menu. I really was blown away by this wonderful hotel - in Surrey of all places!! I was just so impressed! Bravo, kudos, well done! It really was one of my best hotel stays and I have stayed in a lot of hotels. You far exceeded my expectations. We will be back!
Stayed 2 nights in Nov 2025

6/10 Okay

Varun

Liked: Cleanliness, staff & service
The first night we stayed was really good room so we booked for the following night also. The second night, the room was totally different and average grade.
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 2 nights in Oct 2025

10/10 Excellent

Nigat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of construction
Stayed 2 nights in Nov 2025

6/10 Okay

Jhon

Stayed 1 night in Oct 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff made for an exceptional experience!
Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Liked: Cleanliness, amenities
Was an amazing experience
Stayed 1 night in Oct 2025

10/10 Excellent

Amritpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, I like corner room very much on 14th floor ,it shows two side view of city downtown
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Teila

Stayed 1 night in Oct 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gave clear instructions for parking, so parking went very smoothly. Pleasant staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, new and clean!
Stayed 1 night in Oct 2025

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a labour day weekend soccer tournament and it was great. Loved the big room with amazing view of the area, staff were awesome and everything we needed was outside the door. Great option in the area!
Stayed 1 night in Aug 2025

8/10 Good

Shere

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and modern. The staff very responsive. The only issue was getting out of parking sunday AM. There are 4 exits and 3 were blocked and the one open one is obscure. After wasting 10 mins I had to call the front desk and they promptly responded as they have had to deal with this issue. Better signage would help.
Stayed 3 nights in Oct 2025

10/10 Excellent

Baldeesh

Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline, Wenatchee

Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfectly clean, the view was stunning, a very comfy bed and just an excellent experience!
Stayed 1 night in Jun 2025

10/10 Excellent

Oluwatoyin

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Amitoj

Stayed 3 nights in Sep 2025

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vibe
Stayed 2 nights in Sep 2025

6/10 Okay

Ashley

Fantastic hotel, but the location is horrible. You are able to hear the sky train at all times and I did not feel safe walking around at night
Stayed 1 night in Sep 2025