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3.8 out of 5

"A very comfortable stay for two days " More

By a verified traveller on Wed 13 Sep 2023

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Hotel Description

Hyatt Regency Vancouver places you in the center of Vancouver, connected to a shopping center and within a short 5-minute stroll of Vancouver Art Gallery and Pacific Centre Shopping Mall. Highlights at this eco-certified hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering can include massages, body wraps, and mani/pedis. The restaurant, Mosaic Grille, is open for breakfast, lunch, and dinner. Grain Tasting Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the 24-hour gym and spa tub. 45004 square feet (4181 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this Downtown Vancouver hotel include Granville Street and Canada Place Cruise Ship Terminal.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$298* Per night/room 31 Mar. - 1 Apr.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Vancouver ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hyatt Regency Vancouver

Everyone (1) Couples (3)
5 out of 5
A very comfortable stay for two days

Posted by on 13 Sep. 2023

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Comment from Hotel Management

13 Sep. 2023 by Hyatt Regency Vancouver

Hello David,Thank you very much for your review and I'm happy to learn you enjoyed your stay with us. We look forward to welcoming you back again in the future!

5 out of 5
Lobby staff friendly, welcoming, helpful and obliging. Would recommend this hotel to anyone looking for accommodation in Vancouver.

Posted by on 11 Jul. 2023

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Comment from Hotel Management

11 Jul. 2023 by Hyatt Regency Vancouver

Good Morning Leith,Thank you for your review. I'm happy to hear you enjoyed your stay with us. We look forward to welcoming you back.

4 out of 5
The room was clean and spacious. Reception and departure were very good. Guest services very helpful. No milk, only powdered coffee mate. No in room bar.

Posted by on 21 Sep. 2022

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1 out of 5
This property is not worth the money. Everything is extremely dated, staff is super average with everything, but worst of all, the place is not clean. There was hair in my room and an un-flushed dirty toilet when I arrived. The gym has not seen a vacuum cleaner in weeks. My advise, stay away from this place.

Posted by on 4 Aug. 2022

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About the Hyatt Regency Vancouver

Location 655 Burrard St, Vancouver, BC V6C2R7

Property Features

Hyatt Regency Vancouver offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 45004 square feet (4181 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Hyatt Regency Vancouver. For a fee, parking is available. This Vancouver hotel is smoke free.

  • 650 guestrooms or units
  • 34 levels
  • 45004 sq ft of conference space
  • 4181 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Vancouver Waterfront Station (0.8 km / 0.5 mi)
  • Metro station: Burrard Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Vancouver offers 650 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Mosaic Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Grain Tasting Bar - This bar serves dinner only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 35.0 per day.

Pet Policy

  • Pets: CAD 35 per accommodation (varies based on length of stay), plus a deposit of CAD 100 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

  • Children stay free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 3
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 18

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25–45 for adults, and CAD 9–30 for children
  • Self parking fee: CAD 54.68 per night
  • Valet parking fee: CAD 71.00 per night
  • Pet deposit: CAD 100 per week
  • Pet fee: CAD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Vancouver
  • Hyatt Regency Vancouver
  • Hyatt Vancouver
  • Hyatt Vancouver Regency
  • Regency Hyatt Vancouver
  • Regency Vancouver
  • Vancouver Hyatt
  • Vancouver Hyatt Regency
  • Vancouver Regency Hyatt
  • Hyatt Regency Vancouver Hotel Vancouver
  • Hyatt Regency Vancouver Hotel
  • Hyatt Regency Vancouver Hotel
  • Hyatt Regency Vancouver Vancouver
  • Hyatt Regency Vancouver Hotel Vancouver

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Programme
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.