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Hotel Carlton on the Grand Canal

4.0 star property
Waterfront hotel with 2 restaurants and rooftop terrace

Photo gallery for Hotel Carlton on the Grand Canal

Rooftop terrace
Junior Suite
Superior Double Room, Patio | View from room
Lobby lounge
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Free WiFi
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
Sestiere Di Santa Croce 578, Venice, VE, 30135
  • Piazzale Roma
    ‪3 min walk‬
  • Port of Venice
    ‪10 min walk‬
  • St. Mark's Square
    ‪18 min walk‬
  • Venice (VCE-Marco Polo)
    ‪17 min drive‬

Room options

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

1 bedroom, down duvets, minibar, in-room safe

Classic Triple Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Economy Double Room, 1 Large Single Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

1 bedroom, down duvets, minibar, in-room safe

Superior Double or Twin Room, Canal View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 18 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Patio

Superior Double Room, Patio

Superior Double Room, Patio

8.0 out of 10
Very good
(4 reviews)

Highlights

Deck/patio
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Queen Superior

1 bedroom, down duvets, minibar, in-room safe

Queen Superior

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Venice

Hotel Carlton on the Grand Canal places you in the centre of Venice, within a short 5-minute stroll of popular places like Piazzale Roma and Grand Canal. Highlights at this hotel include 2 restaurants, a bar/lounge and a rooftop terrace. .The restaurant, La Cupola, serves international cuisine and is open for brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of car rentals on site. .Attractions within a 15-minute walk of this 4-property class Santa Croce hotel include Port of Venice and Tronchetto Waterbus Stop.

What's nearby

  • Piazzale Roma - 3 min walk - 0.3 km
  • Grand Canal - 3 min walk - 0.3 km
  • Port of Venice - 10 min walk - 0.8 km
  • Rialto Bridge - 13 min walk - 1.1 km
  • St. Mark's Square - 18 min walk - 1.5 km

Getting around

  • Venice Santa Lucia Station - 4 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪Ai Scalzi - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Relax & Caffè - ‬5 min walk
  • ‪Bistrot S. Lucia - ‬5 min walk
  • ‪Spizzico - Tentazioni Cafè - ‬5 min walk

About this property

Hotel Carlton on the Grand Canal

Waterfront hotel with 2 restaurants and rooftop terrace
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Carlton on the Grand Canal.

This 4-star Venice hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Carlton on the Grand Canal offers 150 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

What is the cancellation policy at Hotel Carlton on the Grand Canal?

Hotel Carlton on the Grand Canal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Carlton on the Grand Canal?

The closest beach to Hotel Carlton on the Grand Canal is Marina di Venezia (9.4 km).

Is Hotel Carlton on the Grand Canal family-friendly?

You bet! With amenities such as babysitting services and a deli, as well as childcare services in the guestrooms, it's no surprise that Hotel Carlton on the Grand Canal is a hit with families.

Is there a free airport shuttle available at Hotel Carlton on the Grand Canal?

No, Hotel Carlton on the Grand Canal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Carlton on the Grand Canal?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Carlton on the Grand Canal?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Carlton on the Grand Canal?

No, only service animals are allowed.

Hotel Carlton on the Grand Canal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 479 out of 1006 reviews
Rating 8 - Good. 308 out of 1006 reviews
Rating 6 - Okay. 123 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 48 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room faced the Gran Canal and gondolas! Short walk from the station.
Stayed 2 nights in Apr 2025

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY TO FIND EASY TO GET BACK TO LOCATION
Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Carlton on the Grand Canal. The hotel has lovely decor throughout—stylish and full of quirky charm that gives it real character. It’s situated at the top end of the Grand Canal, so it is a bit of a walk from the main sights, but still very accessible with good transport links nearby. Overall, a great hotel with a lot of personality—would happily stay again!
Stayed 3 nights in Mar 2025

10/10 Excellent

mahendra

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent
Stayed 1 night in May 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and the room was super clean. Great location and great price!
Stayed 1 night in May 2025

10/10 Excellent

Erqin

Stayed 2 nights in Apr 2025

6/10 Okay

Roland

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is close to the train station. The door to the room did not close well so we heard a lot of noise from the hall. The room was warm and there was no air conditioning. We were told that the city didn't allow them to run AC in April. Opening the windows helped a little but mosquitoes entered the room and buzzed around our heads all night long. The bed was hard. The toilet was right next to a warm radiator.
Stayed 1 night in Apr 2025

10/10 Excellent

Humberto, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great accommodations
Stayed 1 night in Apr 2025

10/10 Excellent

Ying, Worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, walkable to city center and sightseeing.
Stayed 2 nights in Apr 2025

8/10 Good

simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, staff were not very friendly, very abrupt and not helpful on the front desk especially to my wife. Room was nice, cleaners were good, view wasn't good at all so check if you want a view otherwise it's the roof and Aircon pipes. Would use again just for the accessibility. Walking distance to the bus stop and tram stop. Really good for vaporetto access. Breakfast was just right. Crowded at 830 onwards so get as early breakfast as you can.
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and staff. Delicious coffee. Comfy beds. Very convenient.
Stayed 3 nights in Apr 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station, just be prepared to carry your bags up and down one of the largest bridges on the island, or pay someone 15 euros to do it for you. Everything is within easy walking distance (at most 1.3 miles).
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location. Staff was wonderful and we felt very spoiled!
Stayed 1 night in Mar 2025

10/10 Excellent

Damiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, room, bathroom and staff
Stayed 1 night in Apr 2025

10/10 Excellent

Divyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old school glamour

Such a lovely start to our honeymoon, arriving direct to the hotel from the airport via vaporetti. The hotel is beautiful, with extremely helpful and friendly staff. After checkout m, we were able to leave our bags with the hotel so that we could explore more of beautiful Venice. Hallways are a little tired, but this didn’t impact our wonderful stay. Would definitely stay again!
Stayed 2 nights in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very close to the train station! Just a short walk with my bags. I was able to drop off my bags and explore in about 15 min after arrival. For convenience alone a great spot.
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
I've mostly stayed at The Hotel Carton on the Grand Canal in Venice. I love it and recommend it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price

Close to train station
Stayed 3 nights in Mar 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great Staff Great Location. Horrible Room

The location was great. The staff was fantastic. The room was horrible. So small that we couldn't even open our suitcases. Again. The hotel lobby is nice. The staff is AMAZING. The pictures do not really represent the hotel. It's older than the pictures represent. The rooftop area was closed the whole time we were there. The location is great. The room we had was equivalent to the second to last picture on this website. Staff went above and beyond.
Stayed 1 night in Mar 2025

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Quiet location provides boat to the heart of city
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing stay Rafael was amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Daveth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Very clean
Stayed 1 night in Mar 2025