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Hotel Carlton on the Grand Canal

4.0 star property
Waterfront hotel with 2 restaurants and rooftop terrace

Photo gallery for Hotel Carlton on the Grand Canal

Front of property
Rooftop terrace
Lobby lounge
Superior Double Room, Patio
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
Sestiere Di Santa Croce 578, Venice, VE, 30135
  • Piazzale Roma
    ‪3 min walk‬
  • Port of Venice
    ‪10 min walk‬
  • St. Mark's Square
    ‪18 min walk‬
  • Venice (VCE-Marco Polo)
    ‪17 min drive‬

Room options

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Triple Room

1 bedroom, down duvets, minibar, in-room safe

Classic Triple Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Economy Double Room, 1 Large Single Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Superior Double or Twin Room, Canal View

1 bedroom, down duvets, minibar, in-room safe

Superior Double or Twin Room, Canal View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 18 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Patio

Superior Double Room, Patio

Superior Double Room, Patio

8.0 out of 10
Very good
(4 reviews)

Highlights

Deck/patio
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Queen Superior

1 bedroom, down duvets, minibar, in-room safe

Queen Superior

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Venice

Hotel Carlton on the Grand Canal places you in the centre of Venice, within a short 5-minute stroll of popular places like Piazzale Roma and Grand Canal. Highlights at this hotel include 2 restaurants, a bar/lounge and a rooftop terrace. .The restaurant, La Cupola, serves international cuisine and is open for brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of car rentals on site. .Attractions within a 15-minute walk of this 4-property class Santa Croce hotel include Port of Venice and Tronchetto Waterbus Stop.

What's nearby

  • Piazzale Roma - 3 min walk - 0.3 km
  • Grand Canal - 3 min walk - 0.3 km
  • Port of Venice - 10 min walk - 0.8 km
  • Rialto Bridge - 13 min walk - 1.1 km
  • St. Mark's Square - 18 min walk - 1.5 km

Getting around

  • Venice Santa Lucia Station - 4 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪Ristorante ai Scalzi - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bar Pasticeria Rio Marin - ‬5 min walk
  • ‪Al Bacco Felice - ‬4 min walk
  • ‪Ostaria al Vecio Pozzo - ‬3 min walk

About this property

Hotel Carlton on the Grand Canal

Waterfront hotel with 2 restaurants and rooftop terrace
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Carlton on the Grand Canal.

This 4-star Venice hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Carlton on the Grand Canal offers 150 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

What is the cancellation policy at Hotel Carlton on the Grand Canal?

Hotel Carlton on the Grand Canal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Carlton on the Grand Canal?

The closest beach to Hotel Carlton on the Grand Canal is Marina di Venezia (9.4 km).

Is Hotel Carlton on the Grand Canal family-friendly?

You bet! With amenities such as babysitting services and a deli, as well as childcare services in the guestrooms, it's no surprise that Hotel Carlton on the Grand Canal is a hit with families.

Is there a free airport shuttle available at Hotel Carlton on the Grand Canal?

No, Hotel Carlton on the Grand Canal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Carlton on the Grand Canal?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Carlton on the Grand Canal?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Carlton on the Grand Canal?

No, only service animals are allowed.

Hotel Carlton on the Grand Canal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 1002 reviews
Rating 8 - Good. 308 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
I've mostly stayed at The Hotel Carton on the Grand Canal in Venice. I love it and recommend it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price

Close to train station
Stayed 3 nights in Mar 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great Staff Great Location. Horrible Room

The location was great. The staff was fantastic. The room was horrible. So small that we couldn't even open our suitcases. Again. The hotel lobby is nice. The staff is AMAZING. The pictures do not really represent the hotel. It's older than the pictures represent. The rooftop area was closed the whole time we were there. The location is great. The room we had was equivalent to the second to last picture on this website. Staff went above and beyond.
Stayed 1 night in Mar 2025

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Quiet location provides boat to the heart of city
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing stay Rafael was amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Daveth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Very clean
Stayed 1 night in Mar 2025

6/10 Okay

Emil, Binbrook

Travelled with family and small children
Liked: Staff & service
Not anything particular about the property to be said.. just ok. All facilities was old. The glitter that you see on the reception is not what you see in rooms. Not worth the price i feel.
Stayed 1 night in Mar 2025

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is dated and loud (grand canal view room). Room is tight and bed was not comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities
Hotel was old and loved the old times feel! Staff were outgoing and so helpful. Very clean. We overlooked the canal which was awesome
Stayed 6 nights in Feb 2025

10/10 Excellent

MELISSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front of the train station. Near restaurant's and shopping areas. Hotel close to tourist attractions. Very helpful and approachable front desk staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location. Staff was very helpful and kind.Room was clean and organized .Had a great view to the canal.
Stayed 3 nights in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and wonderful location

The hotel and staff are wonderful. Our room overlooked the Grand Canal during Carnival. Very nice. The only minor issue we had was the bed and pillows. Both were very hard, but the room was very lovely and appointed very nicely. Great location across the canal from the train station. Easy to get to everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

LAURYL

Stayed 1 night in Feb 2025

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and good location
Stayed 1 night in Feb 2025

6/10 Okay

Harsha

Liked: Cleanliness, staff & service
Everything was perfect except the room doesn’t have a window.. hotel really close to the airport and easy access to the transportation and all .
Stayed 2 nights in Feb 2025

10/10 Excellent

Marilene S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast. Friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

Across from the train station and has some retro chique. I loved it. Great price, easy to get around, friendly service. Recommended for sure, would absolutely stay again
Stayed 1 night in Jan 2025

8/10 Good

Lori

Travelled with family
Staff not friendly
Stayed 2 nights in Jan 2025

2/10 Terrible

Karl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not 4 star would be 2 star at max

The hotel is not a 4 star by any means at max its 2 star old dates rooms felt like a updated prision cell a ridiculously view into an alley way or other peoples rooms so bad meant to be a superior room nothing superior about this room honestly possible worst room ive ever had wont ever be back we had to leave after couple hours pay for a new hotel
Stayed 2 nights in Jan 2025

8/10 Good

Aled

Liked: Cleanliness, staff & service, property conditions & facilities
stayed here for 2 nights and booked the junior suite as price was good and defintely worth it! lovely spacious room - only thing missing was coffee machine. all staff very polite and helpful and breakfast was continental and good. very close to piazzale roma and station for train. area around was good with plenty of good bars and restaurants.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, Good Location and Excellent service!
Stayed 2 nights in Jan 2025

10/10 Excellent

Nelson Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed
Stayed 2 nights in Jan 2025