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Hotel Carlton on the Grand Canal

4.0 star property

Photo gallery for Hotel Carlton on the Grand Canal

Rooftop terrace
Front of property
Junior Suite
Lobby lounge
Classic Double or Twin Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Room service
The current price is NZ$423
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
Sestiere Di Santa Croce 578, Venice, VE, 30135
  • Place, Piazzale Roma
    ‪3 min walk‬
  • Place, Grand Canal
    ‪3 min walk‬
  • Place, Venetian Ghetto
    ‪6 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room, Patio

Superior Double Room, Patio

Superior Double Room, Patio

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

8.6 out of 10
Excellent
(21 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Triple Room

Down duvets, minibar, in-room safe, individually furnished

Classic Triple Room

8.6 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double or Twin Room, Canal View

Down duvets, minibar, in-room safe, individually furnished

Superior Double or Twin Room, Canal View

9.0 out of 10
Wonderful
(17 reviews)
  • Canal view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

7.6 out of 10
Good
(7 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Queen Superior

Down duvets, minibar, in-room safe, individually furnished

Queen Superior

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, 1 Large Single Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

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About the area

Venice

Hotel Carlton on the Grand Canal places you in the centre of Venice, within a short 5-minute stroll of popular places like Piazzale Roma and Grand Canal. Highlights at this hotel include 2 restaurants, a bar/lounge and a rooftop terrace. .The restaurant, La Cupola, serves international cuisine and is open for brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of car rentals on site. .Within a 20-minute walk of this 4-property class Santa Croce hotel, attractions include Port of Venice and Rialto Bridge.

What's nearby

  • Piazzale Roma - 3 min walk - 0.3 km
  • Grand Canal - 3 min walk - 0.3 km
  • Venetian Ghetto - 6 min walk - 0.6 km
  • Port of Venice - 10 min walk - 0.8 km
  • Rialto Bridge - 13 min walk - 1.1 km

Getting around

  • Venice Santa Lucia Station - 4 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪Ai Scalzi - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bistrot S. Lucia - ‬5 min walk
  • ‪Relax & Caffè - ‬5 min walk

About this property

Hotel Carlton on the Grand Canal

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Carlton on the Grand Canal.

This 4-star Venice hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Carlton on the Grand Canal offers 150 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Boat tours
  • TV in common areas

Family friendly

  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

What is the cancellation policy at Hotel Carlton on the Grand Canal?

Hotel Carlton on the Grand Canal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Carlton on the Grand Canal?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Carlton on the Grand Canal on 5 Apr 2026 start from NZ$423, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Carlton on the Grand Canal?

The closest beach to Hotel Carlton on the Grand Canal is Marina di Venezia (9.4 km).

Is Hotel Carlton on the Grand Canal family-friendly?

You bet! With amenities such as babysitting services and a deli, as well as childcare services in the guestrooms, it's no surprise that Hotel Carlton on the Grand Canal is a hit with families.

Is there a free airport shuttle available at Hotel Carlton on the Grand Canal?

No, Hotel Carlton on the Grand Canal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Carlton on the Grand Canal?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Carlton on the Grand Canal?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Carlton on the Grand Canal?

No, only service animals are allowed.

Hotel Carlton on the Grand Canal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dana, ..

Stayed 5 nights in Dec 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was perfect and buffet breakfast very good. Location is near train station along the Grand canal. It was a beautiful experience over all. Thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

Praveen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was great and maintained well with clean room. Support staff was very helpful and coordial.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2025

6/10 Okay

Alnoor

Travelled with family
Rooms are very old style and small. This is a 3.5 star hotel at most. Breakfast is disappointing, everything taste like it came out of a stale box, shame for a eurozone location known for great food taste and places. Even the coffee was awful, how do you mess that up especially in Italy!!!!. No kettle, no mini bar in the room. If you must stay here get your breakfast and food elsewhere. Nothing grand about this place other than it's located close to bus and train stations, however your going to have to lug luggage up and down the stairs across the big canal bridge especially if your arriving late evening. The boat rides and boat transit are also across the canal. Rooms have heavy old style keys and you only get one, Grand mistake for a pricey place, Carlton Hotel management reminder we are in the digital age now catch up!!! Appreciated the complimentary luggage storage as we visited town after check out.
Stayed 1 night in Dec 2025

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities
Very good location. Room was a little far from the elevators and was ok.
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Location on the grand canal across from the train station where the water ‘bus’ stops are, so easy to get around. First night in a single, just a twin bed but a new bathroom and the best shower I have had. Second night, different reservation, larger room with a good shower. Both were clean and comfortable. The staff was exceptional. Looked like a popular place for tour groups and they kept things moving. I didn’t have breakfast or use their restaurant. A bit if a walk to the main tourist sites, but that’s half the fun - very easy connection with the ‘bus’.
Stayed 1 night in Nov 2025

8/10 Good

Manuel E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Stayed 1 night in Nov 2025

8/10 Good

CHERETIA

Stayed 1 night in Nov 2025

8/10 Good

Jayanna

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Saeideh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience for us, the location was awesome
Stayed 2 nights in Aug 2025

4/10 Poor

Jeremy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
At check-in room wasn’t ready right away, room smelled dank/damp, obvious signs of water damage/repair to ceiling corner of room, fire alarm woke us up early in the morning had to evacuate in the rain, upon leaving encountered a busker/hustler “giving” ponchos but then following for money, and my daughter and I both had numerous bug bites after the one night when googled looked just like bed bug bites, but the view from the room was nice :)
Stayed 1 night in Oct 2025

10/10 Excellent

Inna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms, excellent location!
Stayed 1 night in Oct 2025

8/10 Good

Rick

Travelled with partner
Disliked: Amenities
Room cleanliness average; staff very nice. Good location
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Ishan

Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location is amazing. The patio is a garden area court yard not a balcony over the grand Canal and it was two twin beds not a queen or double bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you stay here. It is perfect!
Stayed 2 nights in Oct 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, amenities
Everything in this hotel was great , clean and the breakfast included made it a 10
Stayed 2 nights in Sep 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and view. Very nice staff!
Stayed 2 nights in Oct 2025

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
I know it’s Venice and old & beautiful! It definitely was! Just wish we could have had a coffee maker in our room especially with early tours! Didn’t even have coffee available in lobby until their breakfast was ready! I need coffee when I wake up! The safe lock broke and we had to call front desk! The man broke it open ! Thank God because we put our passports in there! The refrigerator did not work at all! The rooftop bar was so much more expensive than any other eateries in Venice! It was so hot in room! Air conditioning didn’t work! We were told because it’s October and winter was here! Not for us! The positive it was close to all!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff nice and gentleman
Stayed 2 nights in Oct 2025