2/10 Terrible
SHUHAN
Travelled with family
10 Sept 2025
TERRIBLE terrible experience. This hotel presented RACIST and discriminatory manners to Asian travelers which COULD NOT BE tolerated.
I booked a room clearly said for 2 persons, but upon arrival the front desk immediately demanded an extra €50—without even a greeting—just because only my name was listed on the reservation. I searched immediately on Expedia and changed the guest number setting to 2, and the price for the same room same night is even $6 cheaper than the price I paid. When I argued, they kept lowering it to €30, then €20 – this is obvious blackmailing. I asked for relevant policy for the extra charge, and the staff literally spent 30mins searching but couldn’t find any valid policies.
His attitude and behavior is extremely rude and RACIST, targeting me as an Asian traveler assuming I wouldn’t understand English or would just give in. I am glad Expedia helped me cancelled my reservation, but shockingly the front desk even threatened the Expedia agent who helped me on this. So I strongly warn others, especially Asian travelers, AVOID this hotel at all costs.
And to this hotel: Asians are not pushovers. Be nice to other people, especially your customer, is a COMMON SENSE.
SHUHAN
Stayed 1 night in Sep 2025


































