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Costa Sol Hotel & Villas

3.5 star property
Family-friendly hotel with outdoor pool and restaurant

Photo gallery for Costa Sol Hotel & Villas

Outdoor pool
Property grounds
Reception
Outdoor pool
Standard

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Av Veracruz s/n Esquina Ferrocarril, Col Centro, Boca del Rio, VER, 94290
  • Place, Playa Vicente Fox
    ‪5 min walk‬
  • Place, Foro Boca
    ‪7 min walk‬
  • Place, Unidad Deportiva Hugo Sánchez
    ‪10 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪29 min drive‬

Room options

Junior Suite

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View, with AC

Garden View, with AC | Private kitchen

Garden View, with AC

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

Standard

Standard Room

  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

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Galería Plaza Veracruz by Brisas

Boca del Río
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,793 reviews
The price is NZ$170
includes taxes & fees
20 Feb - 21 Feb
Galería Plaza Veracruz by Brisas

About the area

Boca del Río

A family-friendly stay in Boca del Río awaits you at Costa Sol Hotel & Villas. Within just a 10-minute stroll, you'll find Playa Vicente Fox and Plaza Bicentenario. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .You can enjoy TVs with cable channels, and all 161 rooms feature free newspapers, free bottled water and safes. Housekeeping is not available. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and a children's swimming pool. .Attractions within a 10-minute drive of this 3.5-property class Boca del Río hotel include Plaza Las Americas Shopping Mall and World Trade Center Veracruz.

What's nearby

  • Playa Vicente Fox - 5 min walk - 0.5 km
  • Foro Boca - 7 min walk - 0.6 km
  • Unidad Deportiva Hugo Sánchez - 10 min walk - 0.9 km
  • Canonero Guanajuato - 10 min walk - 0.9 km
  • Plaza El Dorado - 7 min drive - 1.5 km

Getting around

  • Veracruz Central Station - 26 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 27 min drive

Restaurants

  • ‪Little Caesars Pizza - ‬5 min walk
  • ‪Sr. Asadero Espress - ‬7 min walk
  • ‪Paradise Rafael's Palmas - ‬5 min walk
  • ‪Café Andrade Tampiquera - ‬9 min walk
  • ‪Toño Bayon Marisquería - ‬4 min walk

About this property

Costa Sol Hotel & Villas

Family-friendly hotel with outdoor pool and restaurant
Costa Sol Hotel & Villas offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Multilingual staff, gift shops/newsstands, and a garden are also featured at the family-friendly Costa Sol Hotel & Villas. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Boca del Río hotel.

  • 161 guestrooms or units
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Costa Sol Hotel & Villas offers 161 accommodations with a safe and free newspapers. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries.

Similar properties

Lobby
Hilton Garden Inn Boca del Rio Veracruz
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,003 reviews
The price is NZ$131
includes taxes & fees
1 Mar - 2 Mar
Hilton Garden Inn Boca del Rio Veracruz

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club and JCB International.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Costa Sol Hotel & Villas
Costa Sol Hotel & Villas Boca del Rio
Costa Sol Villas Boca del Rio
Hotel Costa Sol
Costa Sol Hotel & Villas Hotel
Costa Sol Hotel & Villas Boca del Rio
Costa Sol Hotel & Villas Hotel Boca del Rio

Frequently asked questions

What is the cancellation policy at Costa Sol Hotel & Villas?

Costa Sol Hotel & Villas offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Costa Sol Hotel & Villas?

Yep, Costa Sol Hotel & Villas has a free self car park.

Are there any beaches close to Costa Sol Hotel & Villas?

Yep, Costa Sol Hotel & Villas is a short 4-minute walk from Playa Vicente Fox. Fun beach activities include waterskiing, body boarding and parasailing.

Does Costa Sol Hotel & Villas have a pool?

Costa Sol Hotel & Villas has an outdoor pool and a kids' pool.

Is Costa Sol Hotel & Villas family-friendly?

You bet! With amenities such as a children's pool and a playground, it's no surprise that Costa Sol Hotel & Villas is a hit with families.

Is there a free airport shuttle available at Costa Sol Hotel & Villas?

No, Costa Sol Hotel & Villas does not offer an airport shuttle service.

Is there a bar or restaurant at Costa Sol Hotel & Villas?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Costa Sol Hotel & Villas?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Costa Sol Hotel & Villas?

No, pets are not allowed.

Costa Sol Hotel & Villas Reviews

Reviews

5.0
Rating 10 - Excellent. 5 out of 54 reviews
Rating 8 - Good. 8 out of 54 reviews
Rating 6 - Okay. 10 out of 54 reviews
Rating 4 - Poor. 15 out of 54 reviews
Rating 2 - Terrible. 16 out of 54 reviews

5.8/10

Cleanliness

5.8/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Maria, Ponce, Puerto Rico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Hotel....BEWARE

Dirty rooms, dirty pool, a/c did not work and leaked water. Overall not what the hotels.com site shows for property picture.

2/10 Terrible

MARIA, Ponce, Puerto Rico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Hotel

Terrible Hotel, AC not working, dirty pool and overall dirty hotel. Should not be listed on Hotels.com...

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

worn out

Hotel is a little worn out. Internet barely functional, only in the lobby. No refrigerator as was advertised... Nice neighborhood, great beach.

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very god I will go back.

4/10 Poor

J Sosa

Disliked: Property conditions & facilities, room comfort

10 days in Boca del Rio at Costa Sol Hotel

We just spent 10 days at Costa Sol Hotel and I can honestly say it was not the best experience of our lives. The hotel lloks nice at the lobby area but as soon as you get to your room everything changes. The frame of the beds is solid concrete and the matresses are thin and old. After a few tries I finally got a room which bathroom was not in such a bad shape but still was not to our expectations. The water pressure on the shower was very low and you were lucky if you could get some hot water. The A/C unit was preset to a specific temperature that you could not change so the room got very cold at nights and we needed to turn it on and off through the night to be able to sleep confortably. There was a night the compressor stopped working so we did not have any A/C and the night was kind of warm. The pool was OK but if you wanted to use the Wave pool you had to pay 150 pesos per person per day. The breakfast was not included even thoughthe package was sold to us with breakfast included. The keys for the room needed to be rest every day because they'd stop working. The only good thing I have to say about this hotel is its location and the fact that all its personnel was very friendly and useful when I complaint about the issues we faced during our stay. I'd not recommend this hotel to anybody unless you're really on a budget.

6/10 Okay

Verified traveller

8/10 Good

Sara

Liked: Cleanliness, staff & service, room comfort

Great budget hotel; awesome pool!

We really enjoyed this hotel. Its great for families, the rooms are very large and include a separate couch/sitting space as well. The pool area was very large with plenty of loungers and tables and chairs. The downside was that there was no food or drink service around the pool. Also my boyfriend did not like that the balcony overlooked the pool area, he thought it didn't give us any privacy. But overall, we were very happy with this hotel. For the price we paid, it was great!

2/10 Terrible

Willy, Zurich, Switzerland

Disliked: Staff & service, property conditions & facilities, room comfort

A place to avoid

The hotel is in lousy conditition, our room was windowless, the shower broken. The elevator did not work, so we had to change the room. The pool is dirty as are all the chairs. Every corner of the hotel needs a paint job. The promised internet had a too weak signal, so it worked only in the lobby area and around the restaurant, even there it crasehd often. Don't go there, we will never return. If you are looking to visit Veracruz, just forget this place: It takes about half an hour by car or bus to go to the city center. Due to the hollidays we paid outrageous rates but it is our fault, we did not find another hotel since we booked only a day before our arrival.

10/10 Excellent

Jesus, Mexico D.F.

Liked: Cleanliness, staff & service, room comfort

I wanted to stay longer.

There are a friendly staff like this: I wanted to shop something at the store near the lobby about midnight, it was closed, asked for the schedule to one of them, and he also told me there was other store open 24 h/d and where it was. As the hotel is too big, it was at other street near the parking entrance, I did not find it, came back, he wanted to know if I found it, then he guided me to the store. And breakfasts included are some of the best I have had, it was a big deal. Unfortunately I had to leave before check out day because of a family disaster.

4/10 Poor

Dawn, Minneapolis

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

The villas were terrible

We arrived late and tired, and we were in a villa out back not the main hotel area. The little villa was nasty. Old and shabby, cracking tiles everywhere and even though it was extremely clean, it still had a depressing feel to it.I have never been to Mexico before so some of this may be just how they do things down there, but there were no bedside lamps or alarm clock, the shower didn't have a curtain or bathmat, and the bedding was just sheets, no beadspread or coverlet. The patio out back was ringed with all these milk jugs or buckets full of dirt and half dead plants in them, and the play area was all rusty and the plastic slide tube had huge cracks in it, I was afraid to let the grandson play on it. We were only there for one night, but I wouldn't go back. The main hotel high rise area looked much nicer.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Instalaciones olvidadas

La mayoría de la instalaciones se encuentran abandonadas y deterioradas

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
El hotel ya no cuenta con ningún servicio está como abandonado no hay tv, restaurante, las albercas muy sucias, en los cuartos no hay agua caliente. De plano mal y quien reembolsable lo que cobran si no lo tienes.

4/10 Poor

andres , puebla

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

hotel cerca de la playa buena ubicacion

no tenían llaves de los cuartos cada vez que querías entrar al cuarto tenían que ir a abrirte con la llave maestra a sus instalaciones les falta mucho mantenimiento la alberca estaba sucia

4/10 Poor

Rack, Pachuca

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel descuidado

Las instalaciones están deterioradas . Alberca le falta limpieza tiene lama

2/10 Terrible

GEORGINA, CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No les recomiendo este hotel ni para dormir

Tengan mucho cuidado, pues las imágenes que publican están obsoletas. La alberca tiene moho por todas partes, se ve que no le dan mantenimiento, sólo estuvimos 3 horas en la alberca y fue suficiente para que mis sobrinos tuvieran infección en los ojos. El agua está rezagada pues huele muy mal. En la habitación hay cucarachas. No tienen planta de luz de respaldo, y uno se queda sin A/C y luz durante el tiempo que falla la luz. Los camastros están descuidados y las instalaciones en general también lo están. Y el personal que te recibe es atento pero no resuelven ninguna situación que se presente, así que uno se queda con el problema ya que nadie responde por lo que ahí sucede.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO CUMPLE CON LO QUE ANUNCIA

Sin WIFI, sin señal de television y con un servicio pobre en todos los aspectos. El hotel carece de mantenimiento. Uno espera recibir y ver lo que se anuncia en internet pero cuando se esta allí no se recibe nada de lo que uno pago más que aire acondicionado y una cama decente para dormir.

4/10 Poor

Virginia, orizaba

Disliked: Staff & service, property conditions & facilities

Feliz con la familia

Bien

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy mal el hotel muy descuidado, no había todo lo que ofrecen, desde la botellita de agua, la tv no se veía bien, el aire dejo funcionar una noche, no había el aparato telefónico en la habitación, la regadera se goteaba. nos cambiaron de habitación y esta también tenia fallas, no funcionaba el lava manos.... etc etc etc.... muy mala experiencia en este hotel

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Muy mal servicio no lo recomendaría

Pésimo servicio, incluso no había agua caliente en la regadera!

2/10 Terrible

Frida, México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel en decadencia

El hotel está en abandono, el lobby tiene polvo sobre las mesas, no se ha dado mantenimiento a la pintura, el restaurante no funciona, la alberca está sucia, el pasto no se corta, está desordenado, no funciona el aire acondicionado, no hay agua caliente, las sábanas parecen muy viejas, las almohadas huelen a perfume ajeno, sólo hay una cama King size en todo el hotel, el personal es escaso e ineficiente. En definitiva no es un buen lugar para hospedarse, está muy abandonado.

2/10 Terrible

Erick, Cuautla, Mor.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimas condiciones de limpieza, conservación y se

PÉSIMO!!!! Las condiciones de conservación, limpieza y servicio del hotel son deplorables y para nada corresponden con lo publicado y tarifa, me fué asignada una primer habitación la cual ademas de encontrarla abierta antes de ocuparla la ropa de cama estaba muy sucia y con cabellos, y mecanismo de la tasa del baño no funcionaba, al reportar esto me asignan otra habitación en donde de igual manera la ropa de cama (fundas y sabanas) y toallas presentaban manchas de liquidos amarillos y de rimel de ojos, instalaciones de baño salpicados y manchados con un liquido azul, ademas de que el aire acondicionado desprendía un olor fétido y desagradable. Por otro lado escasa o nula iluminación en pasillos y zona de acceso y cruce a habitaciones (alrededor de alberca) por falta de personal a dicho del recepcionista. al reemplazarme tanto la ropa de cama como toallas estas estaban tambien en condiciones de desgate manchadas y vieja. En General condiciones y servicio de este Hotel nada recomendables!!!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

NO ME AGRADO

CAMAS INCOMODAS, BAÑOS NO MUY BIEN CUIDADOS, NO HABIA AGUA CALIENTE TV PEQUEÑA, MUCHO RUIDO

4/10 Poor

María, Ciudad de México

Disliked: Staff & service, property conditions & facilities

Al hotel le falta mucho mantenimiento.

Para llegar a la playa hay que caminar por el jardín que le falta mucha iluminación, además hay que cruzar una carretera para entrar a la playa. El gerente del hotel es un grosero prepotente, y comentan las empleadas que las acosa sexualmente.

2/10 Terrible

Daniel, Queretaro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espantoso Hotel

Esta peor que un Hotel de Paso.