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Hotel Lois Veracruz

Property class: 3.5

Photo gallery for Hotel Lois Veracruz

A coastal cityscape with a prominent casino building, a hotel, and a clear view of the ocean.
A rooftop swimming pool with a view of a cityscape.
A hotel room with two beds, a bathroom with a sink, a painting on the wall, and a view of the city.
A modern living room with a grey sofa, a matching armchair, and a small round table with two chairs.
A hotel reception area with a 'Bienvenidos' sign, a reception desk, a digital menu board, and a decorative sculpture in the center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$115
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
Calz. Ruiz #10 Cortinez, Fracci. Costa Verde, Boca del Río, VER, 94294
  • Place, Playa Marti
    ‪5 min walk‬
  • Place, Estadio Universitario Beto Avila
    ‪12 min walk‬
  • Place, Villa del Mar Beach
    ‪15 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a window with curtains, and a view of the cityscape.

Standard Double Room

8.6 out of 10
Excellent
(19 reviews)
  • Partial ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with a bed, a table, and a chair. There is a window with curtains and a view of a cityscape.

Standard Room

  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

Boca del Río

A family-friendly stay in the heart of Boca del Río awaits you at Hotel Lois Veracruz. You'll be 4 km (2.5 mi) from Malecón de Veracruz and 4.1 km (2.5 mi) from Plaza Las Americas Shopping Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 8:00 AM and noon. .With a stay at this 3.5-property class Costa Verde hotel, you'll be 4.4 km (2.8 mi) from World Trade Center Veracruz and 4.4 km (2.8 mi) from Veracruz Cathedral.

What's nearby

  • Playa Marti - 5 min walk - 0.5 km
  • University of Veracruz - 12 min walk - 1.0 km
  • Estadio Universitario Beto Avila - 12 min walk - 1.0 km
  • Villa del Mar Beach - 15 min walk - 1.3 km
  • Plaza Mocambo Veracruz - 5 min drive - 1.9 km

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 26 min drive

Restaurants

  • ‪Mr. Pampas Veracruz - ‬2 min walk
  • ‪Hotel Lois - ‬1 min walk
  • ‪El Cacharrito - ‬1 min walk
  • ‪Corazón De Amaranto - ‬2 min walk
  • ‪Los Mandiles - ‬3 min walk

About this property

Hotel Lois Veracruz

Hotel Lois Veracruz offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 65 square feet (6 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and a picnic area are also featured at the family-friendly Hotel Lois Veracruz. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Boca del Río hotel.

  • 120 guestrooms or units
  • 8 levels
  • 65 sq ft of conference space
  • 6 sq. m of conference space
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Lois Veracruz offers 120 air-conditioned accommodations with a safe and free toiletries. Beds feature down duvets and premium bedding. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 381 reviews
The price is NZ$77
includes taxes & fees
22 Nov - 23 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 220 for adults and MXN 199 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space

Outdoors

  • Beach towels
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lois Veracruz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per night.
  • Cots (infant beds) are available for MXN 250.0 per night.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 220 for adults and from MXN 199 for children
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lois
Lois Boca del Rio
Lois Hotel
Lois Hotel Boca del Rio
Hotel Lois Veracruz
Lois Veracruz
Hotel Lois Veracruz/Boca Del Rio, Mexico
Lois Hotel Veracruz
Hotel Lois Veracruz Hotel
Hotel Lois Veracruz Boca del Río
Hotel Lois Veracruz Hotel Boca del Río

Frequently asked questions

Is parking available at Hotel Lois Veracruz?

Yep, Hotel Lois Veracruz has a free self car park and free valet parking.

How much does it cost to stay at Hotel Lois Veracruz?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Lois Veracruz on 16 Nov 2026 start from NZ$115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Lois Veracruz?

Yep, Hotel Lois Veracruz is a short 15-minute walk from Villa del Mar Beach. Fun beach activities include snorkelling and scuba diving.

Does Hotel Lois Veracruz have a pool?

Hotel Lois Veracruz has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Hotel Lois Veracruz a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Lois Veracruz.

Is Hotel Lois Veracruz family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Lois Veracruz is a hit with families.

Does Hotel Lois Veracruz serve breakfast?

Yeah, full breakfast is offered daily between 8:00 AM and noon.

Is there a free airport shuttle available at Hotel Lois Veracruz?

No, Hotel Lois Veracruz does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Lois Veracruz?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Lois Veracruz?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Lois Veracruz?

No, pets and service animals are not allowed.

Hotel Lois Veracruz Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
It’s was a great stay needs a little updates
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Great customer attention and service!!
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Cold water
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
It was horrible ,the toilet running all the time couldn’t get the free breakfasts supost to be included but the say no .
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancel my reservation and the hotel was full and I need my money back they told me that Expedia never send the money to them
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien El servicio de frigobar excelente Wi fi bien La señorita Mireya siempre dejo limpia la habitación
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
La ubicació, el tamaño de habitación, la tina dentro, el área de albercas es inmejorable. El precio muy accesible si viajas con familia. Ubicación estratégica, playa enfrente, un oxxo enfrente, bancos enfrente, museos cerca, plazas comerciales cerca. Falta mucho mantenimiento, alfombras muy sucias y mobiliario viejo pero es pasable. Había comentarios de chinches pero no vimos nada, hay hasta en los mejores hoteles de todo el.mundo. buena elección.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
buen desayuno con variedad
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El personal es atento, la habitación estaba en buenas condiciones y limpia; no cuenta en la habitación con plancha y secadora de cabello y la tienes que solicitar y se tardan en llevarla a la habitación. No funcionaba un elevador y no es suficientemente grande el espacio de los elevadores (4 personas como máximo) por lo que no era suficiente para atender las necesidades de los huéspedes. Ojalá la próxima ocasión que tenga la oportunidad de visitarlos ya tengan funcionalidad en sus servicios. Por lo demás muy bien
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Hotel con mobiliario muy viejo, la regadera sale muy bien el agua pero al ser tan reducida la regadera se sale el agua y queda inundado. No me gustó que tienen el control con cable para que no se lo lleven, se me hizo muy ordinario digno de un hotel de 1 estrella. Las toallas son viejas lo único bueno del hotel son las almohadas.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Estuvimos el domingo sin luz por mas o menos 5 horas , Nadien nos dijo la razón o si estábamos bien . Estába muy caliente para mis hijas . I la recepciónista no fue muy amable fue poco grocera
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Servicios: toalla de salida de baño, pañuelos desechables, secadora de cabello, plancha, cojines terribles, no ayudan a subir maletas. El servicio restaurante malo. Lo bueno por un pago extra vista al mar y los alimentos muy bien preparados.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo normal
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Hotel un poco descuidado
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wxcelnte lugar oara hospedarse
Stayed 1 night in Jun 2026