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Hotel Papagayo

2.5 star property
Hotel with free parking, near Veracruz Aquarium

Photo gallery for Hotel Papagayo

Staircase
Reception
Building design
Economy Double Room
Interior entrance

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is NZ$44
includes taxes & fees
3 Oct - 4 Oct

Explore the area

View map
Netzahualcoyotl 3185 Esquina Alcocer, Veracruz, VER, 91700
  • Place, Veracruz Harbour
    ‪2 min drive‬
  • Place, Veracruz Aquarium
    ‪3 min drive‬
  • Place, World Trade Center Veracruz
    ‪8 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Shower, free toiletries, towels

Standard Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room

Shower, free toiletries, towels

Triple Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 4
  • 3 Double Beds

About the area

Veracruz

At Hotel Papagayo you'll be 1.8 km (1.1 mi) from Veracruz Aquarium and 2.3 km (1.4 mi) from Veracruz Harbour. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find express check-in, express check-out and luggage storage. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Zona Centro hotel include Plaza Las Americas Shopping Mall and World Trade Center Veracruz.

What's nearby

  • Zócalo - 2 min drive - 2.3 km
  • Veracruz Harbour - 2 min drive - 2.3 km
  • Veracruz Aquarium - 3 min drive - 1.9 km
  • Plaza Las Americas Shopping Mall - 8 min drive - 7.8 km
  • World Trade Center Veracruz - 8 min drive - 8.2 km

Getting around

  • Veracruz Central Station - 9 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 23 min drive

Restaurants

  • ‪Pizza Hut Diaz Mirón - ‬5 min walk
  • ‪Mamá Gallina - ‬1 min walk
  • ‪El Tacote - ‬6 min walk
  • ‪Las Palmas - ‬5 min walk
  • ‪Domino's Pizza Díaz Mirón - ‬6 min walk

About this property

Hotel Papagayo

Hotel with free parking, near Veracruz Aquarium
Hotel Papagayo offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hotel Papagayo also features express check-in and express check-out. Self parking is free.

This Veracruz hotel is smoke free.

  • 60 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Hotel Papagayo offers 60 accommodations with free toiletries. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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The price is NZ$84
includes taxes & fees
3 Oct - 4 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Papagayo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Papagayo Veracruz
Hotel Papagayo
Papagayo Veracruz
Hotel Papagayo Hotel
Hotel Papagayo Veracruz
Hotel Papagayo Hotel Veracruz

Frequently asked questions

What is the cancellation policy at Hotel Papagayo?

Hotel Papagayo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Papagayo?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Papagayo on 3 Oct 2025 start from NZ$44.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Papagayo?

Yep, Hotel Papagayo has a free self car park.

Are there any beaches close to Hotel Papagayo?

The closest beach to Hotel Papagayo is Mocambo Beach (6.8 km).

Is there a free airport shuttle available at Hotel Papagayo?

No, Hotel Papagayo does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Papagayo?

Check-in begins at 2 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Papagayo?

No, pets and service animals are not allowed.

Hotel Papagayo Reviews

Reviews

6.4
Rating 10 - Excellent. 27 out of 136 reviews
Rating 8 - Good. 34 out of 136 reviews
Rating 6 - Okay. 31 out of 136 reviews
Rating 4 - Poor. 24 out of 136 reviews
Rating 2 - Terrible. 20 out of 136 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Israel

Disliked: Staff & service, property conditions & facilities, room comfort

Mala experiencia

La recepcionista muy grosera, nos preguntó de qué aplicación veníamos, y dijo que hoteles.com no tenían convenio, así que me reservación no servía, y como el hotel estaba lleno tenía que buscar otro hotel, en plena Semana Santa.
Stayed 1 night in Mar 2024

8/10 Good

Samir

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big space and comfortable environment. Great location, being so close to a bus stop.
Stayed 4 nights in Aug 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

Good location in the city center the staff very helpful
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Is not what I was expecting, to much bed for two people
Stayed 1 night in Apr 2019

8/10 Good

Lee

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2019

6/10 Okay

Roberto

Stayed 3 nights in Jun 2025

6/10 Okay

MIGUEL

Travelled with partner
Esta cerca de el centro está limpio y barato las habitaciones están más o menos no tienen donde poner la ropa nada más un par de ganchos
Stayed 2 nights in Jun 2025

8/10 Good

Blanca lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy económico y buen servicio
Stayed 1 night in May 2025

2/10 Terrible

Willy

Travelled with partner
Disliked: Amenities
Terrible no me respetaron mi reservacion
Stayed 2 nights in Apr 2025

4/10 Poor

Angeles

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Bien
Stayed 1 night in May 2025

8/10 Good

Alejandra

Liked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

EDUARDO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesismo servicio, llegue al hotel y resulta que no tenían ninguna reserva a mi nombre, por lo cual la encargada de recepcion me dijo no tenemos activado Expedia. Entonces no hay reservaciones, luego la forma en la que me atendio fue grosera, me cobro de más, me hizo un cargo extra por prestarme el control del televisor, me prendió el aire acondicionado y me dijo pues ya si tiene frio se aguanta hay se si se tapa o se mueve de lugar.
Stayed 1 night in May 2025

8/10 Good

Enrique

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

teresa

Stayed 1 night in Apr 2025

10/10 Excellent

María Fernanda

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

CLAUDIA YESICA

Stayed 1 night in Dec 2024

4/10 Poor

LUCIA

Disliked: Staff & service
Z
Stayed 1 night in May 2024

6/10 Okay

Leydi

Travelled with partner
Liked: Staff & service, amenities
Solo le falta mejor instalación de luz y TV ...
Stayed 6 nights in Jun 2024

10/10 Excellent

daniel alonso

Travelled with family
Liked: Cleanliness, staff & service, amenities
La infraestructura está deteriorada y sucia
Stayed 1 night in Jun 2024

6/10 Okay

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No estaba descrito cuando hice la reservación que la habitación era con ventilador, decía AA, pero bueno nos dieron la opción en caja de cambiar a una con AA, el primer día no había toallas, ni jabón, además el AA se apaga de un breaker que no hay problema pero deberían arreglar la instalación eléctrica ya que está inseguro. La atención del personal la verdad muy amable, el inmueble se ubica cerca de todo, hay transporte directo a varios destinos de Veracruz y hay un negocio de hamburguesas muy sabroso afuera de las instalaciones.
Stayed 2 nights in Mar 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio muy comodo
Stayed 1 night in Mar 2024

4/10 Poor

Rocío

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno el lugar,y muy amable la señorita de recepcion les resolvio amis padres rapido y sin problema el cambio de habitacion gracias
Stayed 4 nights in Mar 2024

2/10 Terrible

Estela

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible la actitud de la encargada y recepcionista me cobraron el doble de la cantidad de mi reservación, porque según yo había hecho una reservación en habitacion sencilla y esa solo tenía ventilador y la del clima costaba el doble. No puedo saber si realmente es la encargada la que me atendió, ella dijo que si. Creó un encargado está para resolver el problema.