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Hotel Puerto Inn

3.0 star property
Hotel in Veracruz with fitness centre and 24-hour front desk

Photo gallery for Hotel Puerto Inn

Outdoor pool
Breakfast and lunch served, local cuisine
Reception
In-room safe, desk, iron/ironing board, free WiFi
Front of property - evening/night

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Av. Cuauhtémoc Norte, 70, Veracruz, VER, 91870
  • Zócalo
    ‪5 min drive‬
  • Veracruz Harbour
    ‪6 min drive‬
  • Veracruz Aquarium
    ‪8 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪16 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Iron/ironing board
Wardrobe
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Iron/ironing board
Wardrobe
In-room safe
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Iron/ironing board
Wardrobe
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

About the area

Veracruz

At Hotel Puerto Inn you'll be 5 km (3.1 mi) from Veracruz Harbour and 2.3 km (1.4 mi) from Veracruz Institute of Technology. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Enjoy the gym and kids' swimming pool. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 8 AM and 1:00 PM. .Attractions within a 15-minute drive of this 3-property class Veracruz hotel include Veracruz Aquarium and World Trade Center Veracruz.

What's nearby

  • Zócalo - 5 min drive - 5.2 km
  • Veracruz Cathedral - 5 min drive - 5.2 km
  • Veracruz Harbour - 6 min drive - 5.6 km
  • Malecón de Veracruz - 6 min drive - 5.6 km
  • Veracruz Aquarium - 8 min drive - 7.8 km

Getting around

  • Veracruz Central Station - 10 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 31 min drive

Restaurants

  • ‪Salon MarSid - ‬14 min walk
  • ‪Pollo Leñero Av Veracruz - ‬9 min walk
  • ‪Focus - ‬2 min walk
  • ‪Little Caesars Pizza - ‬3 min walk
  • ‪Oriente Express - ‬5 min walk

About this property

Hotel Puerto Inn

Hotel in Veracruz with fitness centre and 24-hour front desk
Hotel Puerto Inn offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. A business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Hotel Puerto Inn. Free self parking is available.

This 3-star Veracruz hotel is smoke free.

  • 70 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Dining venue
Hotel Puerto Inn offers 70 air-conditioned accommodations with a safe and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Spanish

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  • Parking included
  • Free WiFi
2.5 out of 5, 211 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 1:00 PM for a fee: MXN 80 to 100 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Puerto Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz

Frequently asked questions

What is the cancellation policy at Hotel Puerto Inn?

Hotel Puerto Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Puerto Inn?

Yep, Hotel Puerto Inn has a free self car park.

Are there any beaches close to Hotel Puerto Inn?

The closest beach to Hotel Puerto Inn is Mocambo Beach (11.6 km).

Does Hotel Puerto Inn have a pool?

Hotel Puerto Inn has an outdoor pool and a kids' pool.

Does Hotel Puerto Inn serve breakfast?

Yep, cooked-to-order breakfast is available daily from 8 AM to 1:00 PM.

Is there a free airport shuttle available at Hotel Puerto Inn?

No, Hotel Puerto Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Puerto Inn?

Yep, you can grab a meal at Hotel Puerto Inn's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Hotel Puerto Inn?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Puerto Inn?

No, pets and service animals are not allowed.

Hotel Puerto Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 28 out of 119 reviews
Rating 8 - Good. 35 out of 119 reviews
Rating 6 - Okay. 20 out of 119 reviews
Rating 4 - Poor. 17 out of 119 reviews
Rating 2 - Terrible. 19 out of 119 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Sally

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Place was underwheming. Not enough onsite parking to advertise it as such. No towels in the bathroom and we had to ask. Bathroom was very dirty.
Stayed 1 night in Dec 2024

4/10 Poor

Eduardo Jesus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mala administración todo mal
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio. Instalaciones horribles. Todo sucio y descuidado. NO LO RECOMIENDO!!
Stayed 1 night in Mar 2024

4/10 Poor

Berenice

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veracruz hotel

Good hotel for price. Very friendly staff Location: needs restaurants.
Stayed 1 night in Nov 2017

6/10 Okay

Cesar Francisco

Stayed 1 night in Mar 2025

8/10 Good

ALDO OMAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo

Falta de servicio al cliente, muy caro para lo que es, pésimo
Stayed 1 night in Mar 2025

10/10 Excellent

José Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el servicio
Stayed 2 nights in Mar 2025

6/10 Okay

Modesta maribel

Es aceptable pero está descuidado tiene Detalles

El hotel está descuidado no hay suficiente lugar en el estacionamiento la habitación en general aceptable pero había un aire acondicionado de a lado que se escuchaba muy muy fuerte las habitaciones se escucha el ruido de la gente que habla o se baña a lado es la pared de tabla roca muy delgadas la puerta no tiene una chapa de buena calidad las camas bien y sábanas limpias
Stayed 1 night in Mar 2025

6/10 Okay

Gema Esmeralda

Le personal tiene excelente trato,
Stayed 3 nights in Mar 2025

6/10 Okay

Jany

Disliked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Junior Jesús

Travelled with group
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Mar 2025

8/10 Good

Raul

Hace falta mantenimiento y un poco mas de limpieza no habia agua caliente
Stayed 1 night in Feb 2025

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena.
Stayed 2 nights in Feb 2025

4/10 Poor

Rosario

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No servía el aire acondicionado de 2 habitaciones. No se realizó limpieza 1 día.
Stayed 5 nights in Dec 2024

6/10 Okay

NOE MIGUEL

Travelled with group
Liked: Amenities
No sirve las televisiónes
Stayed 1 night in Dec 2024

4/10 Poor

Isabel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Aun sigo esperando las facturas que solicité
Stayed 1 night in Dec 2024

6/10 Okay

Herminio

Disliked: Room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Judith Alim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Es muy sucio, no funciona al 100 el aire, ni el wifi, ni el agua caliente
Stayed 1 night in Dec 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, property conditions & facilities
No lo recomiendo
Stayed 1 night in Dec 2024

4/10 Poor

Judith Alim

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No es como se ve en imágenes, el internet, el agua caliente así como el aire acondicionado fallan y la limpieza no es buena, pues encontré una cucaracha
Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodidad y tranquilidad

Muy cómodas las camas.
Stayed 1 night in Dec 2024