See all properties
Save

Hotel Suites Regina

2.5 star property

Photo gallery for Hotel Suites Regina

Exterior
Interior
Superior Quadruple Room, 2 Double Beds, Tower
Reception
Superior Suite, 2 Queen Beds, Tower | Private kitchenette

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Av. Ejercito Mexicano 195, Col. Benito Juarez, Boca del Río, VER, 94298
  • Place, Plaza Las Americas Shopping Mall
    ‪1 min walk‬
  • Place, World Trade Center Veracruz
    ‪7 min walk‬
  • Place, Mocambo Beach
    ‪10 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Suite, 1 Queen Bed, Tower

Standard Suite, 1 Queen Bed, Tower

Standard Suite, 1 Queen Bed, Tower

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite, 2 Queen Beds, Tower

Superior Suite, 2 Queen Beds, Tower

Superior Suite, 2 Queen Beds, Tower

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room, 2 Double Beds, Tower

Superior Quadruple Room, 2 Double Beds, Tower

Superior Quadruple Room, 2 Double Beds, Tower

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed, Ground Floor

Basic Double Room, 1 Double Bed, Ground Floor

Basic Double Room, 1 Double Bed, Ground Floor

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Boca del Río

At Hotel Suites Regina you'll be within just a 15-minute stroll of popular places like Plaza Las Americas Shopping Mall and Mocambo Beach. Highlights at this hotel include free self-parking, and in-room kitchenettes and free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include dry cleaning/laundry services. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this Boca del Río hotel include Veracruz Harbour and World Trade Center Veracruz.

What's nearby

  • Plaza Las Americas Shopping Mall - 1 min walk - 0.1 km
  • Plaza Vela - 3 min walk - 0.3 km
  • World Trade Center Veracruz - 7 min walk - 0.6 km
  • Andamar Lifestyle Center - 7 min walk - 0.6 km
  • Mocambo Beach - 10 min walk - 0.9 km

Getting around

  • Veracruz Central Station - 24 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 21 min drive

Restaurants

  • ‪Café Don Justo - ‬7 min walk
  • ‪Davy John's Café - ‬13 min walk
  • ‪Pollo Feliz - ‬7 min walk
  • ‪Carl's Jr. - ‬12 min walk
  • ‪Nutrisa - ‬13 min walk

About this property

Hotel Suites Regina

Hotel Suites Regina offers its guests a terrace and dry cleaning/laundry services. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Boca del Río hotel is smoke free.

  • 9 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Terrace
  • No smoking on site
Hotel Suites Regina offers 9 air-conditioned accommodations, with blackout curtains. Cable televisions are provided. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Hotel Plaza Sol
Boca del Río
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 1,003 reviews
The price is NZ$137
includes taxes & fees
30 June - 1 July
Hotel Plaza Sol

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Suites Regina

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Suites Regina Boca Rio
Suites Regina Hotel Boca Rio
Hotel Suites Regina Boca del Rio
Suites Regina Boca del Rio
Hotel Suites Regina Veracruz/Boca Del Rio, Mexico
Hotel Suites Regina Hotel
Hotel Suites Regina Boca del Río
Hotel Suites Regina Hotel Boca del Río

Frequently asked questions

What is the cancellation policy at Hotel Suites Regina?

Hotel Suites Regina offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Suites Regina?

Yep, Hotel Suites Regina has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Suites Regina?

Yep, Hotel Suites Regina is a short 11-minute walk from Mocambo Beach.

Is there a free airport shuttle available at Hotel Suites Regina?

No, Hotel Suites Regina does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Suites Regina?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Suites Regina?

No, pets and service animals are not allowed.

Hotel Suites Regina Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 49 out of 150 reviews
Rating 8 - Good. 47 out of 150 reviews
Rating 6 - Okay. 23 out of 150 reviews
Rating 4 - Poor. 16 out of 150 reviews
Rating 2 - Terrible. 15 out of 150 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Jeffrey Scott

Disliked: Cleanliness
Bedroom ac barely working. And we all know Mexico is hot. The balcony is nice but green mold Puddle. Like it’s not impossible to see it lol. Bed felt like a rock. Needs a new mattress. But not a horrible place just needs a decent cleaning and some New upgrades. Nice location! I’ve seen worse in America. You would think they would want to give me the nicest room they got! But no they want a honest review you got it. I should of spent more and went to a better place. They trick you with a nice room photo and then I get that lol oh well
Stayed 7 nights in Jun 2023
Verified

4/10 Poor

Mirelle

Disliked: Amenities, property conditions & facilities
Habitación distinta a las fotos, instalaciones algo viejas y descuidadas.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

mario

Disliked: Cleanliness, amenities, property conditions & facilities
El personal no es nada amable, el lugar huele desagradable y los cuartos y baño no son ni un 20% parecidos a las fotos que muestran.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Rosalba

Liked: Cleanliness, amenities
El personal me pareció indiferente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities
MUCHAS GRACIAS POR SUS ATENCIONES.MUY AGUSTO Y MUY TRANQUILO EL LUGAR.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Alfredo

Liked: Cleanliness
El personal fue amable y nos trataron muy bien, buena relación calidad-precio
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

Martha Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities
No es posible que no tengan cobijas disponibles, el argumento fue que se las roban y en ese caso pues los que dan el servicio deben garantizar que todos los inquilinos estén agusto y no dar esas respuestas, al final no me resolvieron nada!!! Pagué casi 300 pesos más por el precio real de mi habitación, he pagado menos que eso en Veracruz y son instalaciones bien cuidadas, armoniosas, pero aquí les falta cuidado en instalaciones y por supuesto un servicio al cliente más amable e interesado por la calidad de cada estancia. La sala está sucia, las almohadas aun con cabellos de otras personas, la puerta de la habitación no cerraba bien, hay que empujar para cerrar, su puerta de acceso a la habitación sin ningún tipo de seguridad (cadena o seguro en puerta) su estufa sin un quemador, el cableado de la TV todo expuesto y mal puesto... Por una noche de 800 pesos, tuve una mala experiencia en un lugar cero armonioso y feo.
Sala super sucia
Enchufes expuestos
Detalles así en mal estado
Instalaciones viejas
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Leonardo

Liked: Staff & service, property conditions & facilities, room comfort

Muy buen hotel

Excelentes todo bien
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Erendira de la

Liked: Staff & service, amenities
Buena atención y precios accesibles.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

ROCIO

Disliked: Cleanliness, staff & service
CUANDO ME ATENDIERON LA SEÑORA DE LA RECEPCIÓN REGAÑO A SU COMPAÑERA DELANTE DE NOSOTROS, NO HIZO SENTIR INCOMODOS Y NOS DIO MIEDO, UNA DE LAS CAMAS ESTABA SUCIA, TENIA CABELLOS Y LA SABANA ESTABA MANCHADA
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

HECTOR JOSE LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable lo mejor
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sarai

Liked: Cleanliness, amenities, property conditions & facilities
Sencillo pero bonito
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Ahtzalam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No servía el aire acondicionado, los colchones y las almohadas están duros.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Antonio Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel viejo, sucio instalaciones de muy incómodas el aire de la sala no servía, la cama muy incómoda y vieja
Stayed 2 nights in Jun 2025
Verified

8/10 Good

REYNA AMELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien! Me tiene lo indispensable para tener una agradable estancia! Está en zona hotelera de boca del Río y también cerca de varios centros comerciales
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Perla

Liked: Cleanliness, amenities, property conditions & facilities
La amabilidad por parte de las recepcionistas
Stayed 4 nights in May 2025
Verified

4/10 Poor

Karem

Liked: Cleanliness
Disliked: Staff & service

Mal servicio

En resumen, me cambié de hotel por el mal servicio
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

María Minerva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimas y horribles las "suites"

La habitación tiene mugre acumulada de mucho tiempo, las instalaciones y los muebles son mucho muy viejos, la habitación es muy fea, ni la tv servía. Se nota que hace muuucho tiempo lo dejaron de arreglar y/o actualizar, el papel, jabón etc son de quinta. Se nota que al dueño lo único que le importa es rentarlo sin invertir más que en una camarera también de quinta ahí a nadie le importa la satisfacción del cliente.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Marlene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal, desconocieron nuestro pago
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Katerine

Disliked: Cleanliness, staff & service, property conditions & facilities
En general no es un mal lugar para hospedarse, pero si deja mucho que desear. Pues las habitaciones si bien no estan en malas condiciones tampoco están en las mejores. Nos hospedamos en la habitación 202 y la primera impresion fue negativa al ver el sofá en pesimas condicones, ni pensar en utilizarlo. No hay presión para la regadera del baño y si bien ofrece un espacio para preparar alimentos, el equipamiento está a medias. Los colchones estan viejos y se hunden en partes, son incomodos. La atencion tampoco es la mejor, tuvimos problemas con la conexión a internet y con la TV y no nos resolvieron. En mi opinión es un lugar para estar una noche, una opción de paso. Espero puedan mejorar todas estas cosas.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

LUIS ANTONIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendable

Hotel muy descuidado instalaciones viejas muros pintados con rayones de lápiz camas y almohadas viejos en general mal , no regreso
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Jose Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Atencion de personal malo Al aire acondicionado no funcionaba Aspecto viejo, sucio y descuidado.
Stayed 1 night in Sep 2024