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Hotel Ulúa

2.5 star property

Photo gallery for Hotel Ulúa

Interior detail
A reception area with a counter, a chair, a door labeled "Private," and a wall clock.
Lobby sitting area
Double Room
Interior detail

Reviews

5.6 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View map
16 de septiembre #581, Col. Faros, Veracruz, VER, 91709
  • Place, Malecón de Veracruz
    ‪5 min walk‬
  • Place, Zócalo
    ‪10 min walk‬
  • Place, Veracruz Harbour
    ‪12 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪29 min drive‬

Room options

View all photos for Double Room Single Use

A bed with white linens, a brown blanket, and a headboard with a black panel.

Double Room Single Use

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

Two beds with headboards, a nightstand, and a window with natural light.

Double Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Veracruz

At Hotel Ulúa you'll be within just a 5-minute stroll of Malecón de Veracruz and within 15 minutes of Veracruz Harbour. Highlights at this hotel include free in-room WiFi. .A day of pampering can include massages and detox wraps. Plus you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Attractions within a 20-minute walk of this Malecon hotel include Zócalo and Veracruz Aquarium.

What's nearby

  • Malecón de Veracruz - 5 min walk - 0.5 km
  • Naval Historical Museum - 7 min walk - 0.6 km
  • Zócalo - 10 min walk - 0.9 km
  • Veracruz Cathedral - 10 min walk - 0.9 km
  • Veracruz Harbour - 12 min walk - 1.0 km

Getting around

  • Veracruz Central Station - 16 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 27 min drive

Restaurants

  • ‪Jochos De La Naval - ‬5 min walk
  • ‪Jarrita De Oro - ‬4 min walk
  • ‪Samborcito - ‬2 min walk
  • ‪Cafe Moretto - ‬3 min walk
  • ‪Tacos Pibil David - ‬5 min walk

About this property

Hotel Ulúa

Hotel Ulúa offers its guests spa services and laundry facilities. Public spaces have free WiFi. Parking is available for a fee.

This Veracruz hotel is smoke free.

  • 9 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
Hotel Ulúa offers 9 accommodations with air conditioning. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and detox wraps.

Similar properties

Exterior
OYO Hotel El Conquistador
Old Town Veracruz
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
4.0 out of 5, Very good, 130 reviews
The price is NZ$44
includes taxes & fees
30 June - 1 July
OYO Hotel El Conquistador

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)
  • Limited on-site self parking

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Detox wraps
  • Massage

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

Property is also known as

Hotel Ulúa Veracruz
Ulúa Veracruz
Ulúa
Hotel Ulúa Hotel
Hotel Ulúa Veracruz
Hotel Ulúa Hotel Veracruz

Frequently asked questions

Is parking available at Hotel Ulúa?

Yep, Hotel Ulúa has a self car park for MXN 50 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Ulúa?

Yep, Hotel Ulúa is a short 10-minute walk from Regatas Beach.

Is there a spa on site at Hotel Ulúa?

There's no onsite spa, but this property does offer services like detox wraps.

Is Hotel Ulúa family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Ulúa is a hit with families.

Is there a free airport shuttle available at Hotel Ulúa?

No, Hotel Ulúa does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Ulúa?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Ulúa?

No, only service animals are allowed.

Hotel Ulúa Reviews

Reviews

5.6
Rating 10 - Excellent. 9 out of 64 reviews
Rating 8 - Good. 14 out of 64 reviews
Rating 6 - Okay. 15 out of 64 reviews
Rating 4 - Poor. 7 out of 64 reviews
Rating 2 - Terrible. 19 out of 64 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that works your reception is amazing and very welcoming... She is a shining star for sure
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

teresa

Responsabilidad pésima del hotel cancelaron mi reservación al momento que me presenté .Sin avisar antes y después marcaron que si ocuparía la reservación no hubo una solución adecuada.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Armando

Liked: Staff & service
Disliked: Amenities
La habitación estaba muy descuidada, no había agua caliente, el baño se notaba mal en general, no se podía dormir, mucho ruido por los sistema de ventilación y aparentemente la bomba de agua, no había estacionamiento, el personal amable pero rebasado por lo precario del lugar
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Ingrid

Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones no son lo mejor, las fotos no son nada a comparación de lo que es.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Alejandro

Liked: Staff & service
Lugar pequeño
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Pedro Damian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar estaba sucio, la atención del personal muy mala y el ambiente desagradable desde el inicio. Para colmo, a la 1:30 de la madrugada tenían la música a todo volumen, lo cual hizo imposible descansar. No lo recomiendo en absoluto.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Marcia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me dio la impresión de que estaba sucio
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Daniel Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo que el hotel está sobre una avenida muy transitada por autobuses, camiones, turisbus, todo lo cual hace la ubicación muy ruidosa.. obvio es comprensible ya que es zona centro histórico y semana santa.. por demás, todo bien.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Bernardo

Disliked: Staff & service, property conditions & facilities
NO ME GUSTO, MUY FEO EL LUGAR
Stayed 1 night in Feb 2025
Verified

8/10 Good

Claudia

Liked: Staff & service, amenities
Barato pero muy sencillo
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Mireya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Es una habitación
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Ing.Mario Arturo

Disliked: Cleanliness

Falta mantenimiento

Muy bien ubicado, le falta limpieza al cuarto mucha humedad falta de suministros de aseo en cuarto y hay que retirar del mismo muebles ya muy dañados y mejorar en mucho apariencia del mismo
Stayed 1 night in Sep 2024
Verified

8/10 Good

Orlando

Liked: Cleanliness, staff & service

Buen servicio

Es un hotel céntrico y cómodo, desgraciadamente el aire acondicionado es muy viejito y hace demasiado ruido, para nuestra suerte estaba fresca la noche por el norte. Las instalaciones son cómodas en general, pero nada extraordinario. En relación calidad-precio creo que está bastante bien. P.D: La atención de parte del personale es muy buena y atenta
Stayed 1 night in Oct 2023
Verified

6/10 Okay

jorge

Liked: Cleanliness, staff & service
El internet es muy estable, se siente muy tranquilo y muy privado, televisión con cable muy bueno, el colchón es lo único que no me gustó está muy duro lo sentí inclinado, asimismo me agrado el trato son muy flexibles el personal me sentí agusto.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Kevin

HORRIBLE NO VAYAN

Horrible todo horrible, sabanas sucias, apestaba y todo viejo 0/10.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Omar de jesus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ofrecen una habitación completamente diferente a lo que te dan en el hotel
Stayed 1 night in May 2023
Verified

6/10 Okay

diego

Liked: Staff & service, amenities
Disliked: Cleanliness
Excelente atención
Stayed 1 night in Feb 2023
Verified

8/10 Good

KEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien , solo que el aire acondicionado me hubiera gustado que se pudiera bajar más a la temperatura
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Luis Armando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No había agua caliente, habitaciones sin jabón ni nada para limpiarte. Mi puerta literalmente estaba rota
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y los dueños muy amables
Stayed 1 night in Sep 2022
Verified

4/10 Poor

sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
llovía y se. metió agua en la habitación, el piso se sentía sucio y en general las instalaciones (o por lo menos la habitación que me tocó) estaba sucia más el baño con sarro, el clima no funcionaba bien y sus extintores llevan varios años caducados
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Enrique

Disliked: Cleanliness, property conditions & facilities, room comfort

Engaño total

No cumple con lo que promete las instalaciones estan descuidadas cobran de mas por pagar con tarjeta
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendable

No tienen pago con tarjeta, el lugar esta sucio. Nada recomendable. Cobraron un poco mas porque segun no tenían la habitación que previamente se había reservado
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Micaela

Liked: Cleanliness, staff & service

Mejoras

Le falta mantenimiento a sus instalaciones
Stayed 2 nights in Apr 2022
Verified

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetaron reservación

No respetaron la reservación de este servicio.
Stayed 1 night in Mar 2022