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Ramada Plaza by Wyndham Veracruz Boca del Rio

Property class: 4

Photo gallery for Ramada Plaza by Wyndham Veracruz Boca del Rio

A swimming pool with a turtle mosaic, surrounded by palm trees and a building with balconies.
A multi-story hotel with a curved facade, balconies, and a flag.
A buffet setup with various dishes, including salads, sushi, and other prepared foods, arranged on a long table with plates and utensils.
A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.
A modern living room with a brown sofa, a small round table, and a TV mounted on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$152
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
Av Las Americas 241, Boca del Río, VER, 94299
  • Place, Plaza Las Americas Shopping Mall
    ‪2 min walk‬
  • Place, World Trade Center Veracruz
    ‪5 min walk‬
  • Place, Andamar Lifestyle Center
    ‪5 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Castelo)

A hotel room with a balcony, a dining area, a bed, and a desk with a TV.

Suite, 1 King Bed, Non Smoking (Castelo)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a desk, a TV, and a bathroom.

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

A modern living room with a brown sofa, a small round table, and a TV mounted on the wall.

Junior Suite, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a large window with a view.

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(73 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Boca del Río

You'll be connected to the convention centre at Ramada Plaza by Wyndham Veracruz Boca del Rio, and within just a 10-minute stroll of Plaza Las Americas Shopping Mall and World Trade Center Veracruz. Highlights at this family-friendly hotel include in-room free WiFi, balconies and Smart TVs. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, gym and sauna as well as access to a playground. 2917 square feet (271 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and noon. There's also the convenience of free valet parking. .Places within a 15-minute walk of this 4-property class De Las Americas hotel include Andamar Lifestyle Center and Mocambo Beach.

What's nearby

  • Plaza Las Americas Shopping Mall - 2 min walk - 0.2 km
  • World Trade Center Veracruz - 5 min walk - 0.5 km
  • Andamar Lifestyle Center - 5 min walk - 0.5 km
  • Plaza Vela - 10 min walk - 0.9 km
  • Mocambo Beach - 15 min walk - 1.3 km

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 22 min drive

Restaurants

  • ‪Davy John's Café - ‬7 min walk
  • ‪Café Don Justo - ‬1 min walk
  • ‪Chili's Grill & Bar - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Las Alitas - ‬1 min walk

About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

Ramada Plaza by Wyndham Veracruz Boca del Rio offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2917 square feet (271 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the family-friendly Ramada Plaza by Wyndham Veracruz Boca del Rio. Self parking and valet parking are free. The property offers extended parking privileges.

This 4-star Boca del Río hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Conference rooms
  • 2917 sq ft of conference space
  • 271 sq. m of conference space
  • Built in 2006
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Ramada Plaza by Wyndham Veracruz Boca del Rio offers 141 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 290 for adults and MXN 188 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,917 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 290 for adults and from MXN 188 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

Frequently asked questions

What is the cancellation policy at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Ramada Plaza by Wyndham Veracruz Boca del Rio offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ramada Plaza by Wyndham Veracruz Boca del Rio?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Ramada Plaza by Wyndham Veracruz Boca del Rio on 22 Nov 2026 start from NZ$152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Yep, Ramada Plaza by Wyndham Veracruz Boca del Rio has a free self car park and free valet parking.

Are there any beaches close to Ramada Plaza by Wyndham Veracruz Boca del Rio?

Yep, Ramada Plaza by Wyndham Veracruz Boca del Rio is a short 13-minute walk from Mocambo Beach.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have a pool?

Ramada Plaza by Wyndham Veracruz Boca del Rio has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Ramada Plaza by Wyndham Veracruz Boca del Rio features an outdoor pool, a sauna and 2 restaurants. All guestrooms come with memory foam beds and premium bedding.

What makes Ramada Plaza by Wyndham Veracruz Boca del Rio a romantic place to stay?

A lounge bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at Ramada Plaza by Wyndham Veracruz Boca del Rio.

Is Ramada Plaza by Wyndham Veracruz Boca del Rio family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as free infant beds in the guestrooms, it's no surprise that Ramada Plaza by Wyndham Veracruz Boca del Rio is a hit with families.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio serve breakfast?

You bet, buffet brekkie is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at Ramada Plaza by Wyndham Veracruz Boca del Rio?

No, Ramada Plaza by Wyndham Veracruz Boca del Rio does not offer an airport shuttle service.

Is there a bar or restaurant at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ramada Plaza by Wyndham Veracruz Boca del Rio?

No, only service animals are allowed.

Ramada Plaza by Wyndham Veracruz Boca del Rio Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was one of the best stays of our trip. The rooms were clean and as pictured. The people were helpful and friendly and we didn’t have issues with loud people in the halls bothering us while sleeping.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place for families
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities
Excelente hotel
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to malls and beaches
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

I’ve had a great experience in this Hotel, everything was up to date and modern
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
It was ok I just didn’t like the scent in the room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed and confortable
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast had good and healthy choices. The view was nice, towards the street and Plaza. Close to most everything
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
😵
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place, very attentive staff. Little to no problems!
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Fatal
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, no comments
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good! Clean, room is big
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Amenities
No comment to share Nothing special
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Dated and location isn’t great

I had a higher expectation after reading reviews, hotel is very dated, noisy due to traffic, location isn’t great unless you are just there to shop at the massive mall opposite but even then to cross the busy road can be challenging. Staff were helpful but be aware very little English in this region so be prepared
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The food at the buffet was plentiful, but the quality was not very good. It tasted "industrialized"
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Aug 2025