6/10 Okay
Linda
13 Sept 2023
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is not for everyone. I found check-in difficult and frustrating but for some fine. There is 0 interaction with a living person at any time you're there. So know what your getting in to and hope you don't have any problems. The location is great and the room was bare minimum but clean and adequate. Walls are very thin so you hear everything around you. I had difficulty getting a cab to catch a train and in the stress left a bag with possesions in room. Submitted request for info on situation twice and have heard nothing back. I tried to call a person on their help line but reached a person clearly at home who couldn't understand me (only English speaking) and I couldn't understand him (only Italian speaking). His approach was to say no help and hang up. I would like follow-up because if there is a way to get my package I'd be very happy but don't hold much hope to hear back.
Linda
Stayed 3 nights in Sep 2023