TimHotels - accommodation in Versailles

GOOD: Staff were courtesy, helpful, and professional. Location very central. Only 10 minute walk to Louvre. A boulangerie and little supermarket only 50 meters from the main entrance. Metro entrance only 20 meters away. BAD: Rooms are in bad shape. The carpet is the worst I've ever seen in any hotel room of any level. NO slippers were provided by the hotel too. The cabinetry that holds the safebox has the laminate peeled off so that the particle board underneath is exposed. The door hinge is bent out of shape too. For a room that's supposed to house 4 people, the amenities were sparse. Only 2 rolls of toilet paper per day (we ended up using up both rolls in less than a day). So we had to constantly request more rolls. The mini-fridge is fully stocked with pricy drinks, leaving no room for our own drinks. The hallways are dark, dingy, with exposed wires (this can NOT be to building code standards in Paris or any other city). Even the carpeting in the hallway have areas that are cut away, exposing the wood subflooring underneath. Breakfast was okay. But the 4 coffee machines were inadequate. Always a line, and at least one of the machines were not working properly or there weren't enough coffee beans in the hopper to make a full cup of espresso. Also, the self-serve open jars of jam/marmelade/Nutella next to the breads were covered with flies everyday and there were no attempts to rid them. Needless to say, we never used these. Will never stay here again.

Fantastic location and stay

Clean room