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Helms Inn

2.0 star property
Hotel with a 24-hour front desk, steps from Government Street

Photo gallery for Helms Inn

Basic Studio, 1 King Bed
Front of property
Lobby
Courtyard
Basic Studio, 1 King Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking available
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is NZ$268
includes taxes & fees
8 May - 9 May

Explore the area

Map
600 Douglas St, Victoria, BC, V8V2P8
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪12 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Kitchenette
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Highlights

Air conditioning
Kitchenette
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

About the area

Victoria

Helms Inn puts you in the heart of Victoria, steps from Government Street and within a 10-minute stroll of Victoria Harbour. Highlights at this hotel include in-room kitchenettes, free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this James Bay hotel include Victoria Clipper Ferry Terminal and University of Victoria.

What's nearby

  • Government Street - 2 min walk - 0.2 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • British Columbia Parliament Building - 5 min walk - 0.5 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 12 min walk - 1.1 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 36 min drive

Restaurants

  • ‪Milestones - ‬8 min walk
  • ‪Q Restaurant at the Empress - ‬6 min walk
  • ‪Tea at the Empress - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬7 min walk

About this property

Helms Inn

Hotel with a 24-hour front desk, steps from Government Street
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in common area, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

  • 48 guestrooms or units
  • 3 levels
  • 3 buildings
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • No smoking on site
Helms Inn offers 48 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Helms Inn?

Helms Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Helms Inn?

As of 5 May 2025, prices found for a 1-night stay for 2 adults at Helms Inn on 8 May 2025 start from NZ$268.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Helms Inn?

Yep, Helms Inn has an uncovered self car park with in/out privileges for CAD 10 per night. Onsite parking is limited.

Is there a free airport shuttle available at Helms Inn?

No, Helms Inn does not offer an airport shuttle service.

What time are check-in & check-out at Helms Inn?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Helms Inn?

No, only service animals are allowed.

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 950 out of 1385 reviews
Rating 8 - Good. 354 out of 1385 reviews
Rating 6 - Okay. 57 out of 1385 reviews
Rating 4 - Poor. 15 out of 1385 reviews
Rating 2 - Terrible. 9 out of 1385 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 2 nights in Jan 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service

Good stay for the price and location.

We had to change to another room as the toilet would not flush and the sink would not drain. They were very quick to give us another room. There was a renovation done since the last time we visited and honestly it felt kind of cramped. I had to duck to get past the wall-mounted tv and the bathroom is very squishy. But, perfect location. Close to everything and quiet and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amenities and great location

We were very impressed with the suite. It has a separate bedroom and living room, as well as a large, well-equipped kitchen with a full-size range and fridge. This was more than we needed but it would be great for a longer stay. The beds were comfortable but very high so they are difficult to get into if you are shorter or older. We asked for a stool and the staff found one for us. The location is perfect. It is a block from the Empress Hotel, the Royal BC museum and Imax Theatre plus across the street from Beacons Hill Park. Within walking distance from stores and restaurants.
Stayed 1 night in Jan 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2025

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

Tim

Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all except parking -exceptionally tight spots!!
Stayed 1 night in Dec 2024

8/10 Good

Mr.

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The only aspect that wasn't good had to do with trying to get our little one to sleep. The lights outside were super bright, there was a particular walkway/doorway light that was within a couple feet of the window; the blinds weren't effective at stopping the light from coming through. We didn't bring enough black out curtains to get the multiple windows. Overall, if we didn't have our child with us, we'd consider staying there again. We liked the location (our white noise machine did a decent job blocking out the car/traffic from the street and adjacent parking lot).
Stayed 1 night in Jan 2025

10/10 Excellent

Lesley

Always excellent. And more than you bargained for.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean rooms, good value
Stayed 1 night in Jan 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Staff vert friendly. Walking distance to harbor and city center. Comfortable room - well equipped.
Stayed 2 nights in Jan 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location of the hotel across from the park and close to downtown. However one should be aware that it’s also located on a very busy intersection with buses and trucks going by at all hours of the night. If you’re a deep sleeper or half deaf, then it should be no problem for you!
Stayed 3 nights in Jan 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location at a great price.
Stayed 1 night in Jan 2025

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Victoria
Stayed 2 nights in Jan 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place. Always comfortable and clean. Great location.
Stayed 3 nights in Jan 2025

8/10 Good

Denise

Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

XIUHONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many stays here, like it a lot
Stayed 2 nights in Jan 2025

8/10 Good

Jane Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for access to downtown Victoria, beacon hill park and cook street village. A little noisy on the corner of a busy intersection but it was quiet at night. The hotel was accommodating when we had to cancel the first night of our stay due to an illness. Parking was an additional cost.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem!!!

This was a hidden gem!!! Spacious room, fabulous bed, a kitchenette - which was important as we are on a restricted diet - and cute. It was a wonderful find. Just note - not suitable for people needing accessibility - you have to walk up stairs and there is no elevator. Otherwise perfect!! Would stay there again.
Stayed 3 nights in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
It was right downtown and close to sites. Also convenient to restaurants and shopping!
Stayed 1 night in Jan 2025

8/10 Good

Sue

Very nice having a kitchen in the room
Stayed 2 nights in Jan 2025

8/10 Good

Elmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the noise...you could unfortunately hear everything from the hallway and the road. If you are an early riser it is probably fine though.
Stayed 4 nights in Jan 2025