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Helms Inn

2.0 star property
Hotel with a 24-hour front desk, 9-minute walk to Victoria Harbour

Photo gallery for Helms Inn

Basic Studio, 1 King Bed
Front of property
Lobby
Basic Studio, 1 King Bed | Private kitchenette
Fridge, microwave, stovetop, coffee/tea maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
The current price is NZ$173
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, Victoria Harbour
    ‪7 min walk‬
  • Place, Victoria Clipper Ferry Terminal
    ‪8 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.4 out of 10
Exceptional
(121 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(81 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
Separate bedroom
Shower/bath combination
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(54 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(104 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
Separate bedroom
Shower/bath combination
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Victoria

Helms Inn puts you in the heart of Victoria, within just a 10-minute stroll of popular attractions like Royal BC Museum and Victoria Harbour. Highlights at this hotel include in-room kitchenettes, free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Attractions within a 30-minute walk of this James Bay hotel include Victoria Clipper Ferry Terminal and Save-On-Foods Memorial Centre.

What's nearby

  • Royal BC Museum - 1 min walk - 0.2 km
  • Government Street - 2 min walk - 0.2 km
  • British Columbia Parliament Building - 4 min walk - 0.4 km
  • Victoria Harbour - 7 min walk - 0.6 km
  • Victoria Clipper Ferry Terminal - 8 min walk - 0.8 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 36 min drive

Restaurants

  • ‪Milestones - ‬8 min walk
  • ‪Q At The Empress - ‬7 min walk
  • ‪The Sticky Wicket Bar & Restaurant - ‬7 min walk
  • ‪Tea at the Empress - ‬7 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk

About this property

Helms Inn

Hotel with a 24-hour front desk, 9-minute walk to Victoria Harbour
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in common area, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

  • 48 guestrooms or units
  • 3 levels
  • 3 buildings
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • No smoking on site
Helms Inn offers 48 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Helms Inn?

Helms Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Helms Inn?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Helms Inn on 17 Nov 2025 start from NZ$172.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Helms Inn?

Yep, Helms Inn has an uncovered self car park with in/out privileges for CAD 10 per night. Onsite parking is limited.

Is there a free airport shuttle available at Helms Inn?

No, Helms Inn does not offer an airport shuttle service.

What time are check-in & check-out at Helms Inn?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Helms Inn?

No, only service animals are allowed.

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1018 out of 1462 reviews
Rating 8 - Good. 374 out of 1462 reviews
Rating 6 - Okay. 56 out of 1462 reviews
Rating 4 - Poor. 10 out of 1462 reviews
Rating 2 - Terrible. 4 out of 1462 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Dayle

Travelled with partner
Liked: Cleanliness, staff & service
The room we were assigned was very dark, with minimal natural light. The condition of the bathroom was below average, and lots of items had been repaired not very well. Room was clean, and comfortable. Upstairs guests could be heard when moving around and when using taps or WC. Fee we had to pay for settling our account in a different currency was ridiculous, and to add insult they charged an additional 5% on top again,and amounted to over $180.00 extra. Be aware.
Stayed 5 nights in Sep 2025

10/10 Excellent

Phillipa

Stayed 3 nights in Sep 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable room Ear plugs recommend if you aren’t on the third floor
Stayed 2 nights in Aug 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Large room, kitchen facilities were great, nice bathroom. very clean. Staff were super. One issue, AC was very noisy and disrupted our sleep - we could not switch off and open a window due to busy road noise
Stayed 3 nights in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance to many places of interest
Stayed 2 nights in Aug 2025

10/10 Excellent

Lola

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to downtown and food options. Bed was very conferable. Parking is limited.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights. Very clean, quiet property. Staff was very courteous. Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have stayed before. Great location - close to Beacon Hill Park. Dallas Road. Downtown with great pubs, breweries, restaurants and shoppings. Rooms are clean. Quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

jennifer

Stayed 3 nights in Jul 2025

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very close to all the major sites and downtown as well as Beacon Hill Park. Smallish room but well laid out and comfortable. The staff were very helpful and complimentary coffee was always available. There was a lovely courtyard in the back and that was a relaxing area to sit and enjoy a coffee and read. Complimentary newspaper was also provided. Really, the only negative was the noisy air conditioner which we opted to turn off when we went to bed so we could sleep. However, it certainly worked well and kept the room niceand cool. Our room was located near the main road so traffic could be a bit noisy at times especially if there were sirens from ambulances or police cars going by. However, the majority of the rooms do not face the road and would be much quieter. We would book here again for sure.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorne and Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is great!

Third time staying here with each stay in a different building. Great location! Free parking too. Friendly staff. Easy walking distance of attractions, restaurants and pubs and shopping too. Only noted one minor issue on this stay. The kitchen cupboards insides were in need if a wipe. Otherwise an enjoyable stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean, staff was friendly and helpful and the room was quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Landen

Stayed 1 night in Jul 2025

10/10 Excellent

Rosamie, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay.
Stayed 2 nights in Jul 2025

8/10 Good

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a family stay in Victoria!

Perfect location, right beside the royal BC museum, 2 minute walk to Parliament, and short 5-10 minute walk to central downtown. Convenient that it has a full kitchen that is fully stocked with utensils/pans/plates/bowls/cups/cutting board/knives/scissors, even with dish sponges, dish detergent, paper towels, dish cloth, kitchen towel, full size fridge/freezer, stove, oven (with baking pan!), microwave, toaster, kettle, coffee maker that actually makes good strong coffee for a hotel. Lots of lighting, not like your typical very dim Hotel room. Sofa bed that comes with a full size extra futon mattress so it is very comfortable. Old building but very clean. Very happy with this hotel!
Stayed 3 nights in Jul 2025

10/10 Excellent

mitzie rita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very accommodating and really a nice place.
Stayed 2 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort

Victoria’s Secret

Perfect location for a stroll in the park across the street which is a mega park with wildlife. Close to everything. Two blocks walking to the Empress Hotel. Will stay there again.
Stayed 3 nights in Jul 2025

8/10 Good

Luo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean boutique Inn in the heart of downtown Victor

The inn was situated in a quiet neighborhood in downtown Victoria, within walking distance to everything. The front desk Asian woman was friendly. We lost our parking slip and she promptly gave us a replacement. We had a one bedroom suite. The unit was clean, but the air conditioning was inadequate. There was only one window AC unit in the bedroom, and none in the living room, which made it uncomfortable at night – I woke up feeling overheated.
Stayed 1 night in Jul 2025