Vietnam Holiday Packages

Great no complaints

This place is peaceful, quite and very relaxing. Staff is really friendly, specially Tri My and Bich Hua they are always attending to our every needs. Thank you to the two lovely ladies for making our stay so enjoyable. Receptionist and all other staffs are really helpful and friendly too...Thank you so much....difinately come back again....

It's hardly a 5 star hotel. Staff understanding of English is poor and their service attitude is not consistent across all staff. To claim 5 star status they need to take a long hard look at a real 5 star property and bring staff and amenities up to standard. Too many bus tour groups downgrade the experience. The buffet breakfast room is a very noisy cafeteria style environment so much so my wife refused to eat there again. Fortunately we discovered another far more comfortable breakfast place in the resort - a lot quieter and allowing a leisurely breakfast with much better staff and manager. Will look elsewhere if we choose to visit Hoi An again.

We recently stayed at The Five Villas and had an exceptional experience from start to finish. The complimentary airport transfers were seamless. Despite our delayed late-night arrival, our driver was waiting with a clearly visible sign, making the process stress-free. On arrival, we were warmly welcomed by staff who assisted with our luggage and completed check-in in the comfort of our villa. We were given a thorough tour and everything was explained clearly. Our three-bedroom villa was immaculate, spacious, and beautifully presented. It featured three bathrooms, a powder room, a fully equipped kitchen, dining area, large living space, laundry facilities, and a private pool. Spread across three levels, it provided plenty of room and privacy for our group of five. We enjoyed room service on our first evening and had the buffet breakfast on two mornings. The food selection was excellent, with plenty of variety and great value. The resort also offers direct beach access, just a short walk from the villas. The location was ideal, roughly 20-30 minutes from both Da Nang and Hoi An, with affordable and readily available Grab transport. What stood out most was the outstanding service. Every staff member was friendly, welcoming, and eager to help throughout our stay. Overall, The Five Villas is a beautiful and luxurious resort that exceeded our expectations. We highly recommend it and would gladly stay again.

The only complaint I have is that the hotel only includes 2 towels. Any additional towel comes with a charge. I thought that was unusual. The guest relationship officer, flower, was super helpful.