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Hotel Arts-Gasteiz

2.5 star property

Photo gallery for Hotel Arts-Gasteiz

A hotel room with two beds, each with a grey pillow and a remote control on the nightstand.
A hotel with a mural of musicians on the exterior wall.
City Apartment
City Apartment
A person painting a portrait on a wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View map
Colegio San Prudencio Kalea 2, Vitoria-Gasteiz, 01001
  • Place, Casa del Cordon
    ‪2 min walk‬
  • Place, Virgen Blanca Square
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria de Vitoria
    ‪5 min walk‬
  • Airport, Vitoria (VIT)
    ‪13 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room

A bed with two grey pillows and a headboard with a wall mural.

Double Room

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

7.2 out of 10
Good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for City Apartment

City Apartment

City Apartment

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for City Apartment

City Apartment

City Apartment

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Vitoria-Gasteiz

At Hotel Arts-Gasteiz you'll be within steps of Artium and Casa del Cordon. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, express check-in and tour/ticket assistance. Plus you'll find a lift and a vending machine. Self-service breakfast is available daily between 7:30 AM and 9:00 AM. There's also the convenience of limited parking. .Sights within a 10-minute walk of this Vitoria-Gasteiz Old Town hotel include Museo Fournier de Naipes and Virgen Blanca Square.

What's nearby

  • Casa del Cordon - 2 min walk - 0.2 km
  • Virgen Blanca Square - 5 min walk - 0.4 km
  • Cathedral of Santa Maria de Vitoria - 5 min walk - 0.4 km
  • Plaza de Espana - 6 min walk - 0.6 km
  • University of the Basque Country - 16 min walk - 1.4 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 12 min walk
  • Vitoria (VIT) - 27 min drive

Restaurants

  • ‪Rest. Otxandiano / Ochandiano - ‬1 min walk
  • ‪Guernica Cerveceria - ‬1 min walk
  • ‪Warhol Bar - ‬2 min walk
  • ‪Kitsch Pop Bar - ‬2 min walk
  • ‪Chupiteria Zanzibar - ‬2 min walk

About this property

Hotel Arts-Gasteiz

Hotel Arts-Gasteiz offers its guests a vending machine, tour/ticket assistance, and express check-in. WiFi is free in public spaces.

This Vitoria-Gasteiz hotel is smoke free.

  • 21 guestrooms or units
  • Breakfast available (surcharge)
  • Express check-in
  • Tour and ticket information
  • Lift
  • No smoking on site
Hotel Arts-Gasteiz offers 21 accommodations with a hairdryer. Each accommodation is individually decorated. 32-inch Smart televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

Restaurant
Holiday Inn Express Vitoria by IHG
Vitoria-Gasteiz
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 725 reviews
The price is NZ$174
includes taxes & fees
30 Aug - 31 Aug
Holiday Inn Express Vitoria by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 18 per night)
  • Limited on-site parking

Food and drink

  • Daily self-serve breakfast available 7:30 AM to 9:00 AM for a fee: EUR 6 for adults and EUR 6 for children
  • Hosted evening meal available daily for a fee of EUR 12; reservation required

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Connecting rooms available
  • Heating
  • Individual decor

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open Monday - Saturday (7:30 AM - 11:30 AM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately EUR 6 for adults and from EUR 6 for children
  • Nearby parking fee: EUR 18 per night (984 ft away)
  • Rollaway bed fee: EUR 15.0 per day
  • Hosted evening meal: EUR 12

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Arts-Gasteiz Hotel
Hotel Arts-Gasteiz Vitoria-Gasteiz
Hotel Arts-Gasteiz Hotel Vitoria-Gasteiz

Frequently asked questions

What is the cancellation policy at Hotel Arts-Gasteiz?

Hotel Arts-Gasteiz offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Arts-Gasteiz?

Onsite parking is limited.

Does Hotel Arts-Gasteiz serve breakfast?

Yeah, self-service breakfast is available daily between 7:30 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel Arts-Gasteiz?

No, Hotel Arts-Gasteiz does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Arts-Gasteiz?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Arts-Gasteiz?

No, pets are not allowed.

Hotel Arts-Gasteiz Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 45 reviews
Rating 8 - Good. 20 out of 45 reviews
Rating 6 - Okay. 3 out of 45 reviews
Rating 4 - Poor. 3 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

M B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel close to everything, lovely owners

All good and very kindly allowed me to check in early
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed experience

Automated check in was terrible - the system was very confusing and required many manual entries outdoors in the rain. The room was clean and very comfortable.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

MARI CARMEN

Liked: Property conditions & facilities, room comfort
Buena relacion calidad precio. Situado en el casco viejo de la ciudad, muy cerca de todo
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo ok
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

GIANCARLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo rapporto qualità prezzo. Disponibilità massima.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Natalia

Liked: Cleanliness, property conditions & facilities, room comfort

Correcto

En pleno centro del casco de Vitoria. Cama muy cómoda. Se oye todo de las habitaciones contiguas, ronquidos, conversaciones, grifo..Hay que tener claro que se va a un hotel donde se hace el auto check in...me dio problema la máquina, aunque en esa ocasión solucionamos rápido. 24horas para resolver una duda de la salida, enviado correo e intentado localizar al personal telefonicamente a las 19h de la tarde, no fue posible
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Iván

Disliked: Property conditions & facilities, room comfort
75€ por este hotel no tiene desperdicio
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ordinata e pulita con tutto il necessario per il soggiorno e nulla di superfluo. Abbiamo avuto la fortuna di incontrare sul posto un addetto dell'hotel e abbiamo potuto fare il check in senza problemi altrimenti avremmo dovuto farlo da soli ad una macchina e sarebbe stato problematico
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Göran

Liked: Cleanliness, staff & service, room comfort

Usel parkerings möjligheter

Mycket trevligt hotel med fin service sköna sängar Det som var mycket sämre var parkerings möjlighete man vill gärna inte gå 500-600 hundra meter med packning Tycker att det är dåligt av er när jag söker ett hotell med parkering undrar hur långt bort en parkering skall finnas Man kan tycka att ni skall veta det.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

andoni

Oso ondo
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

DUFFOURC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 jours à Vitoria et ses alentours

Hôtel très bien situé, réceptionniste très agréable et dévouée, chambre confortable, tableaux par des artistes locaux très originaux et beaux
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien situado, cerca de la catedral y sitios para tapear o tomar algo. La habitación era silenciosa y limpia.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort

Una buena opción para conocer Vitoria

Está bastante bien ubicado para conocer la ciudad, en el centro. La cama es cómoda, el nivel de limpieza es muy bueno, las habitaciones son amplias y los baños también. Lo malo es que no cuenta con recepción 24 horas, normalmente están sólo por las mañanas y a la hora de hacer del check-in hay que usar una máquina cuyo uso es algo difícil, sobre todo a la hora de leer el DNI. Lo bueno de este sistema es que puedes llegar cuando quieras, no pasa nada si llegas muy tarde. Hay un teléfono para urgencias pero no tuve necesidad de usarlo. Además, no se ofrece servicio de comidas. Pero hay varios sitios cerca.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Miquel

Liked: Cleanliness, staff & service, property conditions & facilities
Correcto por su precio. Quizás mal insonorizado entre habitaciones
Stayed 1 night in Jun 2023
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal para dormir uno o dos días en Vitoria. Muy céntrico y reformado recientemente.
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

スタッフがいないホテル

まず原則としてレセプションに人がいません。平日の午前中の2時間程度はいるようですがそれ以外はいません。昼くらいの掃除が終わる時間からはホテル自体にホテル側の人がいません。チェックインは外にある自動チェックイン機で行いますが、若干入力項目がわかりにくいのと（英語への切り替え有り）機械の反応が良くないので時間がかかります。わたしがいったときは時節柄寒く、さらに雨が降っていたので、その中でたぶん15分以上かかったと思います。問合せの電話番号が機械の上部にあるのですが、そこにかけてなんとかできました。先方がパソコン？か何かで補助操作をしている印象でした。そこでレシートやらルームカードが発行されます。部屋の中の暖房は名前がわかりませんがセントラルヒーティングのデロンギみたいなものでこれの効きが弱く、わたしは風邪を引いてしまいました。ホテル側の人間が誰もいないので、例えばルームカードを部屋の中に忘れたといったときにもうどうしようもありません。翌朝レセプションの方にお会いしたところとても良い人でした。推測では家族経営と思われます。
Stayed 1 night in Nov 2022
Verified review

4/10 Poor

Francisco Javier

Liked: Staff & service
Disliked: Cleanliness, amenities
No me gustó nada el olor a tabaco que había en la habitación, en el ascensor ni en los pasillos del hotel. Tampoco me gustó el excesivo ruido de las habitaciones aledañas a la nuestra. Todo esto lo comentamos con la recepcionista y lo comprobó de primera mano el olor a tabaco era muy fuerte y decidió cambiarnos de habitación, lo cual agradecimos, aunque el ruido continuó, las habitaciones no están insonorizadas y se escucha todo
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel para repetir

Hotel muy bien situado en el centro, cama muy cómoda y limpieza buena. Calidad/precio excelente.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

ADRIÁN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel correcto,muy bien situado, con posibilidad de aparcamiento en las inmediaciones
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

BERTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel genial. Problemas con hoteles.com y check-in

El hotel y la recepción estupendos. Me refiero al servicio humano , ya que con las reservas de hoteles.com el número que te da para las maquinas 24h de check in no te deja entrar. El recepcionista estaba atento y me facilitó otro número con el que poder acceder. Deberían arreglar esto desde la plataforma ya que es la segunda vez que me pasa habiendo reservado desde esta app
Stayed 1 night in Jan 2022
Verified review

4/10 Poor

Carmen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fue, muy complicado al acceder al hotel, por estar con un sistema tan informatizado, después de un largo viaje, por lo demás todo muy correcto.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación magnífica

Ubicación magnífica, muy limpio
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Juan Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel centrico, buena ubicacion. Limpieza buena
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025