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Residence Inn Largo Medical Center Drive

3.0 star property
Hotel in Upper Marlboro with free breakfast and fitness centre

Photo gallery for Residence Inn Largo Medical Center Drive

Reception
Fridge, microwave, stovetop, dishwasher
Property amenity
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Housekeeping
  • Pool
  • Gym
The current price is NZ$233
includes taxes & fees
26 Nov - 27 Nov

Explore the area

View map
1330 Caraway Court, Largo, MD 20774, Upper Marlboro, MD, 20774
  • Place, Northwest Stadium
    ‪2 min drive‬
  • Place, Prince George's Sports and Learning Complex
    ‪3 min drive‬
  • Place, Prince George's Community College
    ‪4 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed - twin
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(24 reviews)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Suite

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 33 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

32-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed with Sofa bed, Corner

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed - twin
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed - twin
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Wellness One Bedroom Suite

32-inch flat-screen TV with cable channels, TV

King Wellness One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (Hearing Accessible)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Double Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Upper Marlboro

At Residence Inn Largo Medical Center Drive you'll be 2.9 km (1.8 mi) from Northwest Stadium and 3.5 km (2.2 mi) from Prince George's Community College. Highlights at this hotel include an indoor swimming pool, free buffet breakfast and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find laundry facilities, a 24-hour front desk and barbecues. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 3-property class Upper Marlboro hotel include Smithsonian Institution and Walter E. Washington Convention Center.

What's nearby

  • Northwest Stadium - 2 min drive - 2.5 km
  • Prince George's Sports and Learning Complex - 3 min drive - 3.2 km
  • Prince George's Community College - 4 min drive - 2.8 km
  • University of Maryland, College Park - 15 min drive - 16.5 km
  • National Mall - 16 min drive - 20.1 km

Getting around

  • Largo Town Center Station - 4 min drive
  • New Carrollton Station - 8 min drive
  • Ronald Reagan National Airport (DCA) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Residence Inn Largo Medical Center Drive

Hotel in Upper Marlboro with free breakfast and fitness centre
Residence Inn Largo Medical Center Drive offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The business-friendly Residence Inn Largo Medical Center Drive also features barbecue grills, a picnic area, and a fireplace in the lobby. Free self parking is available.

This 3-star Upper Marlboro hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Residence Inn Largo Medical Center Drive offers 101 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 646 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Living room
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 2 (weight limit: 100 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. On-site parties or group events are strictly prohibited. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Largo Capital
Largo Residence Inn
Residence Inn Capital Beltway
Residence Inn Capital Beltway Hotel
Residence Inn Capital Beltway Hotel Largo
Residence Inn Largo
Residence Inn Largo Capital Beltway Aparthotel
Residence Inn Capital Beltway Aparthotel
Residence Inn Largo Capital Beltway
Residence Inn Largo Capital Beltway Aparthotel Upper Marlboro
Residence Inn Largo Capital Beltway Upper Marlboro
Resince rgo Capital Beltway
Largo Medical Center Drive
Residence Inn Largo Capital Beltway
Residence Inn Largo Medical Center Drive Hotel
Residence Inn Largo Medical Center Drive Upper Marlboro
Residence Inn Largo Medical Center Drive Hotel Upper Marlboro

Frequently asked questions

What is the cancellation policy at Residence Inn Largo Medical Center Drive?

Residence Inn Largo Medical Center Drive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn Largo Medical Center Drive?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Residence Inn Largo Medical Center Drive on 26 Nov 2025 start from NZ$232.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn Largo Medical Center Drive?

Yep, Residence Inn Largo Medical Center Drive has a free self car park.

Does Residence Inn Largo Medical Center Drive have a pool?

Residence Inn Largo Medical Center Drive has an indoor pool.

Is Residence Inn Largo Medical Center Drive family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn Largo Medical Center Drive is a hit with families.

Does Residence Inn Largo Medical Center Drive serve breakfast?

Yep, complimentary buffet brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Residence Inn Largo Medical Center Drive?

No, Residence Inn Largo Medical Center Drive does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn Largo Medical Center Drive?

Check-in begins at 3 PM. Check-out time is noon.

Reviews

Residence Inn Largo Medical Center Drive Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 386 out of 580 reviews
Rating 8 - Good. 120 out of 580 reviews
Rating 6 - Okay. 31 out of 580 reviews
Rating 4 - Poor. 17 out of 580 reviews
Rating 2 - Terrible. 26 out of 580 reviews

Reviews

6/10 Okay

Danyel

Travelled with family
Liked: Amenities
Disliked: Staff & service
The hotel’s was convenient. It was minutes away from dining and shopping. Although hotel was clean bathroom sink was clogged and the phones and TV did not work.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Anton

Stayed 1 night in Jul 2025

8/10 Good

Anna

Stayed 2 nights in Jul 2025

6/10 Okay

Simone

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Gabrielle

Stayed 2 nights in May 2025

10/10 Excellent

Amber

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in was great, the place was clean, breakfast was good! The only thing I we noticed that could’ve been better was the AC in the bedroom as there was hardly an airflow but wasn’t too big of a deal- we just left the bedroom door open. This place was perfect for my husband and I and our friend! If we visit the area again we would choose to stay here for sure!
Stayed 3 nights in Jun 2025

10/10 Excellent

Alec

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Louis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location off I95 and amazing breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Jaime

Stayed 2 nights in Jun 2025

10/10 Excellent

Lamiesha

Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely the customer was good
Stayed 3 nights in May 2025

10/10 Excellent

Trigga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Residence Inn Marriott Largo was AMAZING!!!!! Everytbing was great. Actually the only issue was trying to adjust the temp to heat the room. The room was perfect, breakfast was amazing. Overall 1-10. I will give them a 10. The manager and staff were all great. I definitely stay again. AL Family June 2025
Stayed 5 nights in Jun 2025

8/10 Good

Lori, Pascagoula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good quick stay, close to the stadium.
Stayed 1 night in May 2025

8/10 Good

Tammy

Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in May 2025

10/10 Excellent

Rachelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I ENJOYED THE NEW ROOMS. EVERYTHING WAS CLEAN AND SPACIOUS. I WAS APPRECIATIVE THAT SECURITY WAS IN THE PARKING LOT BUT IT DID BRING A LITTLE CONCERN AS TO WHY THEY HAD TO BE THERE.
Stayed 2 nights in May 2025

8/10 Good

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing comes to mind. Was overall a good experience
Stayed 1 night in May 2025

10/10 Excellent

Tambria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always like staying here! Very refreshing!!
Stayed 4 nights in May 2025

10/10 Excellent

Keenan

Stayed 1 night in Apr 2025

10/10 Excellent

sulaiman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and inviting.
Stayed 2 nights in May 2025

2/10 Terrible

shijuana

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet looks old and dirty. Why don’t the cleaning crew wipe doors down these days? There were smudges on the bathroom door and front entry door. Let’s talk about the breakfast area…OMG! I was there on Memorial Day, Monday. Was told breakfast ended @ 9:30 when i got down there at 9 the place was FILTHY I MEAN DISGUSTING!! Whoever was in charge of the area really shouldve been written up! There was nothing left except 4 dried out sausage links. The egg dish was dried completely up with a few remnants of egg (if you know you’re not going to refill-why not take the filthy dishes away from there?? There was another dirty serving dish of dried, crusty some sort of egg with cheese- that too was crusty with remnants of whatever was there. And the area to make your own waffles….OMG DISGUSTING, FILTHY, DIRTY!!!! The counter was strewn with egg particles, sticky& with other undefinable particles. There were scrambled eggs all over the floor, the batter to make waffles was empty! Not to mention ALL of the tables were FILTHY!! Someone asked the front desk for plates & the manager seemed EXTREMELY annoyed saying breakfast is over at 9:30AM, meanwhile there’s still like 25 min left sooo??!! Finally I get bk to the room with no food just a cup of lukewarm tea. I called the front desk to ask for later checkout the lady said I needed to be a Bonvoy member then flipped it saying I must be platinum tier to offer late check out ive stayed at MANY Residence end &was NEVER denied bc of “status”
Stayed 1 night in May 2025

2/10 Terrible

Shannon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at 4:05 pm to check in room was not ready. It took nearly an hour for the room to be ready. The front desk agent helping stated that the other 2 bedroom suite AC was broken in that room. Used the lobby bathroom and it was so unkept and nasty. Toilet looked stopped up and just not what I am use to experiencing. Finally room is ready...get to room. In my inspection the bedroom with king bed toilet was stopped up with someone elses urine and toilet paper in toilet. Toilet paper was on the sink and with further inspection realized toilet paper roll was very loose. Could not support the toilet paper. Towel rack broken. Shower not clean. No complimentary soap except the soap already used on sink. Bed comforter had stains of something on it. When I go to the phone to call the front desk to voice my concerns. None of the telephones work in room 407. I called from my personal phone and the front desk agent stated he would come ro inspect. He never came to inspect. We go dowstairs to address the concern and was given a plunger and new comforter. I said so you want me as a get to plunge someone elses urine, tissue and feces? He looked like you dont expect me to do it. My daughter took the plunger and comforter from the front desk agent. Yes, I had to plunge and get cleaning products to clean the room. The front desk agent stated our phones in the room is an IT problem and he called them to address th issue. Pool was broken & dirty, if u wanted to swim use pool next door.
Stayed 1 night in May 2025

8/10 Good

JEFFREY

Liked: Cleanliness
Stayed 1 night in May 2025