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Jess Hotel & Spa Warsaw Old Town

4.0 star property
Hotel with a full-service spa, a quick walk to Royal Castle

Photo gallery for Jess Hotel & Spa Warsaw Old Town

Front of property
Point of interest
Exterior
Deluxe Apartment
Design Apartment

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
47/49/51 Krakowskie Przedmiescie, Warsaw, Mazowieckie, 00-079
  • Old Town Square
    ‪7 min walk‬
  • Royal Castle
  • National Stadium
    ‪4 min drive‬
  • Warsaw (WAW-Frederic Chopin)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Apartment

Economy Apartment

Economy Apartment

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Hairdryer
Rainfall showerhead
Private bathroom
  • 116 sq m
  • City view
  • Sleeps 9
  • 1 Queen Bed, 1 Single Sofa Bed, 1 King Bed and 2 Double Sofa Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Design Apartment

Design Apartment

Design Apartment

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • 52 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
3 bedrooms
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 9
  • 2 Queen Beds, 2 Single Beds and 2 Single Sofa Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
  • 52 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Warsaw

Jess Hotel & Spa Warsaw Old Town puts you in the heart of Warsaw, within just a 10-minute stroll of Royal Castle and University of Warsaw. Highlights at this hotel include a full-service spa, a restaurant and in-room kitchenettes. .A day of pampering at Sen Massage & Spa can include hot stone massages and Thai massages along with access to the sauna and hot tub. The restaurant, NEM ASIAN FUSION, serves Fusion cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Plus you'll find free Wi-Fi in public areas, a steam room and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. .Sights within a 20-minute walk of this 4-property class Centrum hotel include Old Town Square and Copernicus Science Centre.

What's nearby

  • University of Warsaw - 6 min walk - 0.5 km
  • Old Town Market Place - 7 min walk - 0.7 km
  • Old Town Square - 7 min walk - 0.7 km
  • Copernicus Science Centre - 12 min walk - 1.1 km
  • National Stadium - 4 min drive - 3.4 km

Getting around

  • Warsaw Wileńska Station - 4 min drive
  • Nowy Świat-Uniwersytet Station - 12 min walk
  • Frederic Chopin Airport (WAW) - 27 min drive

Restaurants

  • ‪Restauracja Zapiecek - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪GOŚCINIEC Polskie Pierogi - ‬1 min walk
  • ‪Bar Rascal - ‬5 min walk
  • ‪Molly Malone S Irish Pub Sp. z o.o. - ‬1 min walk

About this property

Jess Hotel & Spa Warsaw Old Town

Hotel with a full-service spa, a quick walk to Royal Castle
Jess Hotel & Spa Warsaw Old Town offers its guests a full-service spa and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Jess Hotel & Spa Warsaw Old Town also features spa services, a front desk safe, and a lift.

This 4-star Warsaw hotel is smoke free.

  • 58 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Jess Hotel & Spa Warsaw Old Town offers 58 air-conditioned accommodations with minibars and a hairdryer. Accommodation at this 4-star hotel has kitchenettes. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Warsaw hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 49-inch flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

Sen Massage & Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages and Thai massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

English, Polish, Russian, Ukranian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 59 to 59 for adults and PLN 59 to 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • NEM ASIAN FUSION

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • In-room kitchenette

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Chef service
  • Electric kettle
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 59 to 59 for adults and PLN 59 to 59 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jess Hotel SPA
Jess & Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel
Jess Hotel & Spa Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel Warsaw

Frequently asked questions

What is the cancellation policy at Jess Hotel & Spa Warsaw Old Town?

Jess Hotel & Spa Warsaw Old Town offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Jess Hotel & Spa Warsaw Old Town?

The closest beach to Jess Hotel & Spa Warsaw Old Town is Vistula River Beach (1.3 km).

Is there a spa on site at Jess Hotel & Spa Warsaw Old Town?

Yep, Sen Massage & Spa is available for guests. It has a hot tub and a sauna. You'll enjoy services like hot stone massages.

What makes Jess Hotel & Spa Warsaw Old Town a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Jess Hotel & Spa Warsaw Old Town.

Does Jess Hotel & Spa Warsaw Old Town serve breakfast?

Yeah, our travelers can't get enough of the buffet brekkie here! Served daily between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Jess Hotel & Spa Warsaw Old Town?

No, Jess Hotel & Spa Warsaw Old Town does not offer an airport shuttle service.

Is there a bar or restaurant at Jess Hotel & Spa Warsaw Old Town?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Jess Hotel & Spa Warsaw Old Town?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Jess Hotel & Spa Warsaw Old Town?

No, pets are not allowed.

Jess Hotel & Spa Warsaw Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 171 out of 349 reviews
Rating 8 - Good. 110 out of 349 reviews
Rating 6 - Okay. 42 out of 349 reviews
Rating 4 - Poor. 17 out of 349 reviews
Rating 2 - Terrible. 9 out of 349 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jo

Stayed 1 night in Mar 2025

10/10 Excellent

Mirelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge, Seattle

Stayed 3 nights in Feb 2025

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jan 2025

8/10 Good

Karlam

Travelled with family and small children
Liked: Staff & service
Hotel is a little dated, but it has sauna( need to reserve advance). Very good location in old town, and the reception is very helpful as well.
Stayed 1 night in Dec 2024

6/10 Okay

Tatyana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

This is not a true four-star hotel

The location of this hotel is excellent. However, with the consideration of upscale and comfort, the hotel is overrated. I booked Deluxe double occupancy room and was surprised how small and basic my room actually was. I was by myself but wondered how two people could comfortably stay there. Moreover, my room was right above the unloading dock for the hotel’s restaurant and from about five in the morning I couldn’t sleep because of noise. I asked to move me to a different room and stuff, which were very accommodating and spoke good English, tried their best to help. Unfortunately, when I moved to another, much bigger room, I encountered the same problem some reviewers mentioned - sewage smell. I didn’t use their spa, maybe it could compensate for other shortcomings, but if you look for more upscale accommodations besides location, this hotel may be not a good fit.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for chilling in, and exploring Warsaw old town
Stayed 3 nights in Dec 2024

6/10 Okay

Liudmyla, Fort Washington

Stayed 1 night in Nov 2024

10/10 Excellent

Olga

Stayed 1 night in Dec 2024

10/10 Excellent

Eugene

Stayed 2 nights in Dec 2024

4/10 Poor

Victoria

Disliked: Amenities, property conditions & facilities
The location was brilliant, and the cleaning staff were friendly. But the wifi didn't work, the person at check-in couldn’t find my reservation and then got funny with me when I pointed out I hadn't paid for breakfast (which considering 5 minutes earlier he couldn't find my name at all and took 20 minutes to check in 3 people... not looking great). There was also no hot water on two of the four mornings and one of the evenings.
Stayed 4 nights in Dec 2024

8/10 Good

Jac

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel clean and in a perfect location
Stayed 2 nights in Dec 2024

8/10 Good

Nicole

Travelled with family
Liked: Amenities
Excellent location! Perfect for a couple of nights stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Iryna

Location
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in old town. Just hope you don’t get a room at the front of the hotel because it gets loud at night. But the area is nice and transport is easy to use to get around.
Stayed 1 night in Nov 2024

10/10 Excellent

Audrey

Travelled with partner
Liked: Amenities
Fabulous central location. Huge 2 room space
Stayed 3 nights in Nov 2024

6/10 Okay

Ivor

Travelled with partner
Room 209, was too small for two persons, with large suitcases....
Stayed 2 nights in Nov 2024

8/10 Good

kim e

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not really an hotel, more an aparthotel. That said the huge bed was very comfortable, the room was a great size, but only one lift to rooms.
Stayed 3 nights in Nov 2024

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like that I had to go to an adjacent building to get into my room. The reception desk was 2-3 doors away. A little odd, but we got used to it for being a boutique hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Pei Chen

Stayed 2 nights in Sep 2024

8/10 Good

Olen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, more than adequate breakfast. Building is old, but not significant. Due to road closure, driver dropped me at rear entrance upon arrival, and upon departure, had to meet around the corner, 1/2 block away. Distance not great, but maybe the desk could inform of pickup point. The departure driver did not speak English, so was unable to communicate his location. Fortunately, I had caught a ride for a tour at this location, and guessed this driver was also there.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Stanislav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area, staff and hotel overall is nice. The insulation between numbers in the apartments is Bad, we were awaken at 4 am by loudly speaking polish neighbours, they spoke so loud that the impression was that they were right behind my door, I opened it and they were talking loudly behind a closed door in a room next to ours.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Great property near Old Town. The apartment was the best room I could’ve asked for.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place and area

Nice spacious apartment in the old town. In walking distance to several attractions. Reception spoke poor English, but we managed. Lovely stay.
Stayed 5 nights in Oct 2024