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Jess Hotel & Spa Warsaw Old Town

4.0 star property
Hotel with a full-service spa, 6-minute walk to University of Warsaw

Photo gallery for Jess Hotel & Spa Warsaw Old Town

Front of property
Design Apartment
Breakfast, lunch, dinner served; Fusion cuisine
Steam room
Exclusive Apartment | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View map
47/49/51 Krakowskie Przedmiescie, Warsaw, Mazowieckie, 00-079
  • Place, University of Warsaw
    ‪6 min walk‬
  • Place, Old Town Market Place
    ‪7 min walk‬
  • Place, Old Town Square
    ‪7 min walk‬
  • Airport, Warsaw (WAW-Frederic Chopin)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Economy Apartment

Economy Apartment

Economy Apartment

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
  • 116 sq m
  • 2 bedrooms
  • City view
  • Sleeps 9
  • 1 Queen Bed, 1 Twin Sofa Bed, 1 King Bed and 2 Double Sofa Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
  • 3 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Design Apartment

Design Apartment

Design Apartment

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the area

Warsaw

Jess Hotel & Spa Warsaw Old Town puts you in the heart of Warsaw, within just a 10-minute stroll of University of Warsaw and Old Town Square. Highlights at this hotel include a full-service spa, a restaurant and in-room kitchenettes. .A day of pampering at Sen Massage & Spa can include hot stone massages and Thai massages along with access to the sauna and hot tub. The restaurant, NEM ASIAN FUSION, serves Fusion cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Plus you'll find free Wi-Fi in public areas, a steam room and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. .Sights within a 20-minute walk of this 4-property class Centrum hotel include Copernicus Science Centre and Fryderyk Chopin Museum.

What's nearby

  • Presidential Palace - 3 min walk - 0.3 km
  • Castle Square - 4 min walk - 0.4 km
  • University of Warsaw - 6 min walk - 0.5 km
  • Old Town Market Place - 7 min walk - 0.7 km
  • Old Town Square - 7 min walk - 0.7 km

Getting around

  • Warsaw Wileńska Station - 4 min drive
  • Nowy Świat-Uniwersytet Station - 12 min walk
  • Frederic Chopin Airport (WAW) - 27 min drive

Restaurants

  • ‪Zapiecek - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪GOŚCINIEC Polskie Pierogi - ‬1 min walk
  • ‪Green Caffè Nero - ‬1 min walk
  • ‪Bar Rascal - ‬5 min walk

About this property

Jess Hotel & Spa Warsaw Old Town

Hotel with a full-service spa, 6-minute walk to University of Warsaw
Jess Hotel & Spa Warsaw Old Town offers its guests a full-service spa and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Jess Hotel & Spa Warsaw Old Town also features spa services, a front desk safe, and a lift.

This 4-star Warsaw hotel is smoke free.

  • 58 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Jess Hotel & Spa Warsaw Old Town offers 58 air-conditioned accommodations with minibars and a hairdryer. Accommodation at this 4-star hotel has kitchenettes. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Warsaw hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 49-inch flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

Sen Massage & Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages and Thai massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
5.0 out of 5, Exceptional, 175 reviews
The price is NZ$217
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 59 to 59 for adults and PLN 59 to 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • NEM ASIAN FUSION

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • In-room kitchenette

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Chef service
  • Electric kettle
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 59 to 59 for adults and PLN 59 to 59 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jess Hotel SPA
Jess & Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel
Jess Hotel & Spa Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel Warsaw

Frequently asked questions

What is the cancellation policy at Jess Hotel & Spa Warsaw Old Town?

Jess Hotel & Spa Warsaw Old Town offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Jess Hotel & Spa Warsaw Old Town?

The closest beach to Jess Hotel & Spa Warsaw Old Town is Vistula River Beach (1.3 km).

Is there a spa on site at Jess Hotel & Spa Warsaw Old Town?

Yep, Sen Massage & Spa is available for guests. It has a hot tub and a sauna. You'll enjoy services like hot stone massages.

What makes Jess Hotel & Spa Warsaw Old Town a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Jess Hotel & Spa Warsaw Old Town.

Does Jess Hotel & Spa Warsaw Old Town serve breakfast?

Yeah, our travelers can't get enough of the buffet brekkie here! Served daily between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Jess Hotel & Spa Warsaw Old Town?

No, Jess Hotel & Spa Warsaw Old Town does not offer an airport shuttle service.

Is there a bar or restaurant at Jess Hotel & Spa Warsaw Old Town?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Jess Hotel & Spa Warsaw Old Town?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Jess Hotel & Spa Warsaw Old Town?

No, pets are not allowed.

Jess Hotel & Spa Warsaw Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 207 out of 444 reviews
Rating 8 - Good. 146 out of 444 reviews
Rating 6 - Okay. 57 out of 444 reviews
Rating 4 - Poor. 22 out of 444 reviews
Rating 2 - Terrible. 12 out of 444 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice place!
Stayed 1 night in Aug 2025

8/10 Good

Alla, Crystal Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Aug 2025

8/10 Good

MONIKA, WHITE PLAINS

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I didn’t research enough to know that the property is not stroller friendly, nor does it have drive up unloading or parking. So traveling with 3 young kids was not easy here. Elevator is tiny and slow. The suite was fine. Beds comfortable. Bathrooms could be updated.
Stayed 1 night in Jul 2025

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Left a hat there and staff went out of their way to track down the cleaner to return it. Just stayed one night and mainly for somewhere to sleep, if we had stayed longer the size of the room would have been a problem. All clean though.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Wilfrid, Beaumont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel!
Stayed 3 nights in Jul 2025

4/10 Poor

Maggie

Stayed 2 nights in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position

The hotel Jess is in the perfect position for everything in warsaw. There are loads of very good restaurants in a 2 minute walk . The hotel itself is only a 3 star at the best but good enough for 2 to 3 day stay. The breakfast is good with lots of choice
Stayed 2 nights in Jul 2025

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed here for 3 nights and specifically booked a room with air conditioning. When we arrive we find that one of the ac units does not work in the bedroom and that it was way hotter than outside the bedroom. We called staff multiple times and 3 times different people came all saying the technician would come and fix it, but by our last day no one came and we could not switch rooms because it was full. Their response? A 20% off the restaurant or spa treatment. In general the location was amazing, the rooms were fine, but the doors had no sound dampening abilities at all so everytime someone was talking or going up/down the elevator or stairs you could hear it like they were right next to you. Would only consider staying there again because of location nothing else.
Stayed 3 nights in Jul 2025

6/10 Okay

John

Strange layout. Reception not connected to rooms. Actual rooms were 3 doors further down the street. Room ok. Location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Keriann

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Marina, West Palm Beach

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent lovation
Stayed 2 nights in Jun 2025

8/10 Good

Kathleen

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was excellent for a short stay in Warsaw Old Town
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcel, Centennial

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, including breakfast. The only inconvenience in the room was that the soap dispenser was empty.
Stayed 1 night in Jun 2025

10/10 Excellent

Oksana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! Clean room and pleasant staff. The best location between Old City and center of Warsaw.
Stayed 1 night in Jun 2025

4/10 Poor

Dylan

Disliked: Property conditions & facilities
Absolutely ridiculous that you all cannot replace the doors to not slam. Actually i had to slam my door just to get it to shut. I will never stay in old town again. I knew I should of stayed downtown. You all need soundproof windows and you need to change the carpet.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is on a brilliant occasion and the staff were excellent. Room is very clean and facilities are perfect for my stay. Very easy to get to the old town from here and I would absolutely come back.
Stayed 2 nights in Jun 2025

6/10 Okay

Nancy, Phoenix

Travelled with family
Liked: Cleanliness, staff & service
The rooms are ok, the elevator works but almost caught us with the door several times, no free breakfast and the breakfast they offer in the restaurant is not good, I recommend going somewhere else, for the price… you can eat better in another place. The people from the reception barely greet you.
Stayed 2 nights in Jun 2025

10/10 Excellent

Niloufar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location

Location can’t be better. This was more of an apartment than a hotel room, which was perfect for us as a family of 4. Having two rooms and a small kitchen with washer was perfect. The breakfast was fine. Eggs, yogurt, cereal, fruit, Asian noodles, meat, cold cuts and cheese. Staff is super friendly and dealt with situation, like fire alarm going off right away!
Stayed 2 nights in Jun 2025

8/10 Good

Nathalie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Overall comfortable and clean room, nice clean bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay!

One night stay very close to old town. Had an excellent massage in the spa. Was unable to book a jacuzzi time as it was fully booked. Breakfast was excellent. Lovely staff. Would stay here again. I did experience the sewer odour other people mention in their reviews. Unfortunately this is a common problem with Polish plumbing which remedies with a wet towel over the shower drain. My only suggestion - the mattress could use updating. Otherwise I enjoyed my stay!
Stayed 1 night in Jun 2025

6/10 Okay

James, Seaside, CA

Travelled with partner
One desk staff did not smile or engage us - had one word answers. Spa closed so early, 9 pm, on a weekend. Hall door near room 112 bangs when auto-closing and could be heard in our room. Good beakfast.
Stayed 2 nights in Jun 2025