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The Ancient Gatehouse Hotel

Property class: 3

Photo gallery for The Ancient Gatehouse Hotel

A large historic building with intricate architecture, a central arched entrance, and a surrounding green lawn.
A building with a stone tower, a yellow facade, and outdoor seating.
A view of a historic cathedral through a window, with a clear sky and a tree in the foreground.
A dining area with a table set for two, a sofa with a floral cushion, and a view of a historic building through open doors.
A stone archway leading to a street with a building that has multiple windows and a signboard.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping
The current price is NZ$240
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
20 Sadler Street, Wells, England, BA5 2SE
  • Place, Wells Cathedral
    ‪3 min walk‬
  • Place, Wells Bishop's Palace
    ‪5 min walk‬
  • Place, Mendip Hills
    ‪11 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪29 min drive‬

Room options

Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Single Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

City Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A neatly made bed with a headboard, pillows, and a blanket.

Deluxe Double or Twin Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Wells

The Ancient Gatehouse Hotel puts you in the heart of Wells, connected to a shopping centre and within steps of Wells & Mendip Museum and Wells Cathedral. Highlights at this guest house include a restaurant and in-room free WiFi. .The restaurant, Rugantino, serves Italian cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a terrace and a garden. Cooked-to-order breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 9:30 AM. There's also the convenience of free parking nearby. .In proximity to this 3-property class Wells guest house you'll find Cheddar Gorge.
View more Guest houses in WellsOpens in a new window

What's nearby

  • Wells Cathedral - 3 min walk - 0.3 km
  • Vicar's Close - 3 min walk - 0.3 km
  • Wells Bishop's Palace - 5 min walk - 0.4 km
  • Mendip Hills - 11 min walk - 0.9 km
  • Milton Lodge Gardens - 18 min walk - 1.6 km

Getting around

  • Frome Station - 27 min drive
  • Bristol International Airport (BRS) - 39 min drive

Restaurants

  • ‪Costa Coffee - ‬11 min drive
  • ‪The George Inn - ‬6 min drive
  • Shepton Brasserie
  • ‪Subway - ‬11 min drive
  • ‪Fountain Inn - ‬4 min walk

About this property

The Ancient Gatehouse Hotel

There's a restaurant on site. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at The Ancient Gatehouse Hotel.

This 3-star Wells guest house is smoke free.

  • 9 guestrooms or units
  • 2 levels
  • Built in 1473
  • Breakfast available (surcharge)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
The Ancient Gatehouse Hotel offers 9 accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 18-inch flat-screen televisions come with digital channels.

This Wells guest house provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and portable fans. Housekeeping is provided on a daily basis.

Similar properties

Front of property
White Hart Inn
Wells
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, 455 reviews
The price is NZ$187
includes taxes & fees
17 Aug - 18 Aug
White Hart Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A restaurant

Restaurants on site

  • Rugantino

Family friendly

  • Separate bedroom

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1473
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 18-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 24
Express check-out available

Special check-in instructions

The front desk is open Thursday - Monday (8:00 AM - 10:00 PM) and Tuesday - Wednesday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 15.00 for children
  • Late check-out fee: GBP 24 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells

Frequently asked questions

What is the cancellation policy at The Ancient Gatehouse Hotel?

The Ancient Gatehouse Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ancient Gatehouse Hotel?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at The Ancient Gatehouse Hotel on 31 Aug 2026 start from NZ$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Ancient Gatehouse Hotel a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ancient Gatehouse Hotel.

Does The Ancient Gatehouse Hotel serve breakfast?

You bet, cooked-to-order brekkie is offered on weekdays between 7:30 AM and 9:30 AM and weekends between 8:00 AM and 9:30 AM.

Is there a free airport shuttle available at The Ancient Gatehouse Hotel?

No, The Ancient Gatehouse Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Ancient Gatehouse Hotel?

Yep, you can grab a meal at The Ancient Gatehouse Hotel's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at The Ancient Gatehouse Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at The Ancient Gatehouse Hotel?

No, only service animals are allowed.

The Ancient Gatehouse Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 221 reviews
Rating 8 - Good. 59 out of 221 reviews
Rating 6 - Okay. 17 out of 221 reviews
Rating 4 - Poor. 7 out of 221 reviews
Rating 2 - Terrible. 2 out of 221 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Karon

Liked: Cleanliness, staff & service
Friendly staff ,very welcoming. Ideal location,food in the restaurant excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely room with a wonderful cathedral view. dinner and breakfast excellent with really nice staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely breakfast cooked fresh to order. Wonderful location opposite the cathedral.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a wonderful stay - the room was beautiful with a charming feeling. We had a view of the cathedral which was stunning and changed with the change in light. Great location and the staff were so friendly - I'd fully recommend for a short stay.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Carey Peter

Liked: Cleanliness, staff & service, amenities
Nice staff good location the room was comfortable
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Fiona

Liked: Cleanliness
You step back in history when you stay at the Gatehouse. Amazing in-house Italian restaurant. Breakfast was delicious and generous. All the staff were friendly and efficient.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
The staff were great and were extremely helpful. Great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

roger

Liked: Cleanliness, amenities, property conditions & facilities
Great location, some really friendly staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
The staff were helpful, friendly and welcoming.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

MICHAEL

Liked: Cleanliness
Disliked: Amenities
Very disappointing- the restaurant was closed on Wednesday when we arrived and the reception shut early. There were no facilities other than in the bedroom. The bed was impressive but very small for two.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Easy check in, friendly and attentive staff and rooms that are spotlessly clean, oh, and a great breakfast! What more could you want 🙂
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities
The room was fantastic - it had literally just been refurbished (had an amazing four poster bed that was very comfortable). The food in the restaurant was delicious and all of the staff were so kind and helpful, special shout out to the lovely lady that prepared our breakfast - she was excellent!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

GILL

Liked: Cleanliness, staff & service, property conditions & facilities
Dark decor extends up the windy staircase to rooms, might be improved by a lighter colour. Fine blind in bathroom would be good for privacy! Breakfast only available on prebooking. Tasty and freshly cooked but expensive. Good location in centre of Wells. Comfortable bed.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After receiving my key and directions to my room, I was amazed at the steepness of the stairs. In the States we would call that a ladder. But the room was clean and comfortable and the attached restaurant was brilliant. The cathedral and the green were visible from my suite. It was the perfect place to stay.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

David

Very welcoming staff at check in.The room was nice, the stairs could be a problem for some people. Breakfast was excellent with lovely produce, our table overlooked the cathedral so we could enjoy the views.The lady who served us was so friendly. All shops, restaurants,pubs and the cathedral were within a few minutes walk.Our only problem was finding an overnight car park close by.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gary Work

Liked: Cleanliness, staff & service, amenities
it was spotless, had everything we needed and the staff were super friendly. have already recommended to friends
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sonja

Liked: Cleanliness, amenities
fantastic hotel beautifully decorated room. Wells is an amazing city to visit.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff helpful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Joely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an excellent place to stay in Wells - super convenient location in town with great cathedral view. Room was comfortable with nice touches. Staff was very kind. The breakfast was also a highlight that I would recommend, the breakfast chef does an excellent job and it is a great spread!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities
Excellent location in a charming city
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
I had a lovely stay here and the breakfast was delicious. Thank you
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Marc t D

Liked: Cleanliness, staff & service, amenities
Lovely old building. Great old style bed
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Una

Liked: Cleanliness, amenities
View from bedroom over Wells Cathedral. Greatvlocation
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central, parking easy on road cross to cathedral. Fab view of cathedral from breakfast, ate dinner in the Italian in the ground floor - very nice.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Fantastic friendly helpful staff...real Italians! Oh, and great breakfast lady from Ulster. The room was very clean with nice touches such as still & sparkling water. The view over the cathedral was stunning when enjoying coffee & a hot cooked breakfast. Just great to stay in a real family run establishment.
Stayed 2 nights in Dec 2025