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The Com Plex Motel

3.0 star property
Motel in Whakatane with free parking

Photo gallery for The Com Plex Motel

Front of property - evening/night
Staircase
Exterior
Restaurant
Family Studio Suite, Accessible

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$163
includes taxes & fees
31 May - 1 June

Explore the area

Map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Mataatua: The House That Came Home
    ‪3 min walk‬
  • Te Manuka Tutahi Marae
    ‪4 min walk‬
  • Whakatane Hospital
    ‪4 min drive‬
  • Whakatane (WHK)
    ‪15 min drive‬

Room options

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite

Accessible Studio Suite

Highlights

Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite

Ground Floor Studio Suite

Highlights

Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible

Family Studio Suite, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Toaster
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Top Floor Studio Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

Highlights

Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

About the area

Whakatane

At The Com Plex Motel you'll be within steps of Whakatane River Walk and Wairere Falls. Highlights at this motel include a restaurant and in-room free WiFi. .This motel offers free WiFi in public areas. There's also the convenience of free self parking. .Places within a 5-minute walk of this 3-property class Whakatane motel include Mataatua: The House That Came Home and Te Manuka Tutahi Marae.
View more Motels in WhakataneOpens in a new window

What's nearby

  • Whakatane River Walk - 2 min walk - 0.2 km
  • Wairere Falls - 2 min walk - 0.2 km
  • Mataatua: The House That Came Home - 3 min walk - 0.3 km
  • Te Manuka Tutahi Marae - 4 min walk - 0.3 km
  • Whakatane Hospital - 4 min drive - 3.2 km

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • ‪Turkish Kebab House - ‬6 min walk
  • ‪Robert Harris Cafe Whakatane - ‬10 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪The Quay Cafe/Licensed Restaurant - ‬5 min drive
  • ‪Quart House Bar - ‬4 min walk

About this property

The Com Plex Motel

Motel in Whakatane with free parking
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whakatane motel.

  • 28 guestrooms or units
  • Smoking in designated areas
  • Dining venue
The Com Plex Motel offers 28 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Front of property

Tuscany Villas Boutique Motel

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
4.7 out of 5, Exceptional, 69 reviews
The price is NZ$154
includes taxes & fees
16 May - 17 May
Tuscany Villas Boutique Motel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: NZD 0 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

Frequently asked questions

What is the cancellation policy at The Com Plex Motel?

The Com Plex Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Com Plex Motel?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at The Com Plex Motel on 31 May 2025 start from NZ$162.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Com Plex Motel?

Yep, The Com Plex Motel has a free self car park.

Are there any beaches close to The Com Plex Motel?

The closest beach to The Com Plex Motel is Opotiki Beach (23.3 km).

Is there a free airport shuttle available at The Com Plex Motel?

No, The Com Plex Motel does not offer an airport shuttle service.

Is there a bar or restaurant at The Com Plex Motel?

Yep, you can grab a meal at The Com Plex Motel's onsite restaurant.

What time are check-in & check-out at The Com Plex Motel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Com Plex Motel?

No, only service animals are allowed.

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 262 out of 328 reviews
Rating 8 - Good. 59 out of 328 reviews
Rating 6 - Okay. 5 out of 328 reviews
Rating 4 - Poor. 2 out of 328 reviews
Rating 2 - Terrible. 0 out of 328 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed. Friendly staff with a cute little dog. The adjoining pub has good food and tasty craft beer.
Stayed 4 nights in May 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

sheree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good nights sleep...

We had a two night stay, it was really great, we stayed in the old part of the Hotel which has been fully refurbished. There was plenty of room, great Air Conditioning, bathroom was a little small but otherwise ok. Staff were really great, helpful and friendly, café / restaurant located down stairs, so overhaul a great stay, and hopefully will stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So pleasant. Room was clean, spacious, had everything we needed. And it was quiet at night. Excellent!!
Stayed 1 night in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, good value
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, beautiful accomodation and lovely staff. Excellent cafes and walking spots.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

warren

Stayed 1 night in Jan 2025

8/10 Good

Shane, Hamilton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this same day as we were arriving and we got a call to confirm plus discuss options around others from our group staying there. Check in was simple and they we very accommodating. Will stay there again next time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, close to places to walk and eat, thanks very much
Stayed 1 night in Jan 2025

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Impeccable, very clean. Great location. Children friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minutes to shop 3 mins to beach, very clen a spacious, comfortable room. Will stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Steward

Stayed 1 night in Jan 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure staying there during our short trip, thank you!
Stayed 2 nights in Jan 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service
Good location. Nice and clean. Shower design isn't great - shower itself is good, but shower water covers bathroom floor and spreads to carpet outside of bathroom - left a musty smell in the room despite the air fresheners.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean tidy room pleasent staff felt homley
Stayed 1 night in Dec 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Gerry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Julie, Te Awamutu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was excellent. It was let down by the quality of the bed. When staying in such a new complex i would have expected a lovely plush mattress. Instead we had a thin mattress that showed and felt every spring. It was not a comfortable night sleep. For that alone we will not stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was good albeit the family room was a tad on the small size and lacked bedside tables; and in particular lamps as the only light was in the ceiling which meant early bedtime for everyone.
Stayed 1 night in Dec 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and well appointed room. Was a. It noisey at night
Stayed 1 night in Jan 2025

10/10 Excellent

Ky

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay whilst in Whakatane. Modern facilities and extra care taken to ensure my stay was pleasant.
Stayed 3 nights in Jan 2025

6/10 Okay

John

Liked: Property conditions & facilities
Nice and clean. The beds were hard and Uncomfortable but otherwise all good
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! We had twin babies with us so this was super convenient and a great place to stay with kids. Check in was a breeze, parking was straight outside our room so we could unload easily. Staff were super helpful and friendly. We would definitely stay here again when we come next time! Thank you
Stayed 1 night in Jan 2025