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The Com Plex Motel

3.0 star property
Motel in Whakatane with free parking

Photo gallery for The Com Plex Motel

Front of property – evening/night
Exterior
Restaurant
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Family Studio Suite, Accessible

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$164
includes taxes & fees
20 Jan - 21 Jan

Explore the area

View map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Place, Wairere Falls
    ‪2 min walk‬
  • Place, Mataatua: The House That Came Home
    ‪3 min walk‬
  • Place, Whakatane River Walk
    ‪5 min walk‬
  • Airport, Whakatane (WHK)
    ‪17 min drive‬

Room options

View all photos for Top Floor Studio Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

9.8 out of 10
Exceptional
(53 reviews)

Highlights

Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite

Accessible Studio Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible

Family Studio Suite, Accessible

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Toaster
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

About the area

Whakatane

At The Com Plex Motel you'll be within steps of Whakatane River Walk and Wairere Falls. Highlights at this motel include a restaurant and in-room free WiFi. .This motel offers free WiFi in public areas. There's also the convenience of free self parking. .Places within a 5-minute walk of this 3-property class Whakatāne Town motel include Mataatua: The House That Came Home and Te Manuka Tutahi Marae.
View more Motels in WhakataneOpens in a new window

What's nearby

  • Wairere Falls - 2 min walk - 0.2 km
  • Mataatua: The House That Came Home - 3 min walk - 0.3 km
  • Te Manuka Tutahi Marae - 3 min walk - 0.3 km
  • Whakatane River Walk - 5 min walk - 0.4 km
  • Te Papaka & Puketapu - 11 min walk - 1.0 km

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • ‪Baxter's Cafe - ‬8 min walk
  • ‪Ohiwa Oyster Farm - ‬11 min drive
  • ‪Kebab House - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Village Bakery - ‬3 min drive

About this property

The Com Plex Motel

Motel in Whakatane with free parking
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whakatane motel.

  • 28 guestrooms or units
  • Smoking in designated areas
  • Dining venue
The Com Plex Motel offers 28 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Similar properties

Front of property
Tuscany Villas Boutique Motel
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.7 out of 5, Exceptional, 98 reviews
The price is NZ$145
includes taxes & fees
11 Jan - 12 Jan
Tuscany Villas Boutique Motel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

Frequently asked questions

What is the cancellation policy at The Com Plex Motel?

The Com Plex Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Com Plex Motel?

As of 9 Jan 2026, prices found for a 1-night stay for 2 adults at The Com Plex Motel on 20 Jan 2026 start from NZ$163.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Com Plex Motel?

Yep, The Com Plex Motel has a free self car park.

Are there any beaches close to The Com Plex Motel?

The closest beach to The Com Plex Motel is Opotiki Beach (23.3 km).

Is there a free airport shuttle available at The Com Plex Motel?

No, The Com Plex Motel does not offer an airport shuttle service.

Is there a bar or restaurant at The Com Plex Motel?

Yep, you can grab a meal at The Com Plex Motel's onsite restaurant.

What time are check-in & check-out at The Com Plex Motel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Com Plex Motel?

No, only service animals are allowed.

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 314 out of 396 reviews
Rating 8 - Good. 72 out of 396 reviews
Rating 6 - Okay. 7 out of 396 reviews
Rating 4 - Poor. 3 out of 396 reviews
Rating 2 - Terrible. 0 out of 396 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, comfortable close to everything.
Stayed 1 night in Nov 2025

4/10 Poor

Stephen

Stayed in the original building room, Simpkins. People in opposite room smoked heavily at the emergency door entrance, with the door open. Corridor filled with smoke smell which ended up filling room. Moved to a room further down corridor, next night, result the same.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location Lovely comfortable beds which is really important for me and friendly welcoming staff will dif come back
Stayed 1 night in Nov 2025

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the town and pretty building.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, quiet room
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, modern rooms and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Moana, Mount Maunganui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was friendly and helpful. Room was cozy and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

H H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in Sep 2025

10/10 Excellent

christopher

Stayed 3 nights in Sep 2025

10/10 Excellent

Tasman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My whole experience was pleasant! the staff were accommodating and friendly, and the apartments/ rooms are modern, clean and comfortable! I’ll be coming back in the future and definitely recommend the stay to others ☺️
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the king bed and large shower
Stayed 1 night in Sep 2025

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Com Plex!
Stayed 2 nights in Sep 2025

10/10 Excellent

Huei Wein

Stayed 1 night in Aug 2025

8/10 Good

Uma

Stayed 4 nights in Aug 2025

10/10 Excellent

Keriana

Liked: Cleanliness, staff & service, property conditions & facilities
Love the spacious shower, clean and tidy, would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Keriana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Sammuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation
Stayed 1 night in Aug 2025

10/10 Excellent

Deanne

Stayed 2 nights in Aug 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay will stay again but they need to check there rooms as one of the dining chairs felt like it was going to break but other wise was fine.
Stayed 2 nights in Aug 2025

10/10 Excellent

Toni-Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities
Check in was quick and efficient - and we found we had been upgraded to an upstairs Queen suite. It was spacious, the bed very comfortable and facilities good. Tv, fridge, microwave, kettle, crockery, cutlery and some glassware provided. Coffee, hot chocolate, biscuits and chocolate replenished each day. The bathroom was large with a powerful shower. Hot water was plentiful. We chose The Com Plex due to its location just off the main street. Two supermarkets were within easy walking distance. There were plenty of places to eat nearby. We were so pleased that we stayed here and would highly recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chrissy

All up everything was great.
Stayed 1 night in Jul 2025

8/10 Good

Dianne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2025