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Grand Hotel, Whangarei

2.5-star property
2 Bank Street, Whangarei, 0508 053 286
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3.4 out of 5
See all 134 wotif Reviews

"Staff were lovely. Facilities were pretty basic but price was cheap, so good value if you’re looking by for a place that won’t break the bank. Very ha ... " More

By a verified traveller on Wed 10 Jan 2024

Points Of Interest

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Hotel Description

Grand Hotel, Whangarei places you in the center of Whangarei, steps from Tuatara Gallery and within a short 5-minute stroll of Old Library Arts Centre. Highlights at this hotel include 2 bars/lounges, a casino, and a nightclub.

This hotel offers free WiFi in public areas, a business center, and luggage storage. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 15-minute walk of this Whangarei hotel include Pou and Claphams Clock Museum.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$114* Per night/room 21 Apr. - 22 Apr.

Premium Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Room 48: Queen's Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Royal Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Hotel, Whangarei ratings based on 134 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hotel, Whangarei

Everyone (88) Couples (29) Business (1) Students (1) Family (11)
2 out of 5

Posted by on 5 Mar. 2024

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Comment from Hotel Management

14 Apr. 2024 by Mike - For management

Sorry your stay wasn't up to your expectations, let us know what the problem was

3 out of 5
Staff were lovely. Facilities were pretty basic but price was cheap, so good value if you’re looking by for a place that won’t break the bank. Very handy to town.

Posted by on 10 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by Lesley, Manager

Thank you for your kind review we do try to make our guests feel at home

4 out of 5

Posted by on 31 Mar. 2023

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1 out of 5
IT IS CLOSED WITHOUT NOTICE AND WE GOT STRANDED, SADLY HAd TO LOOK FOR LAST MINUTE ALTERNATIVE ACCOMMODATION TO CONTINUE OUR HOLIDAY, EXTREMELY DISAPPOINTED

Posted by , from AUCKLAND on 28 Dec. 2022

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Comment from Hotel Management

31 Dec. 2022 by Mike

You were told to report back later but did not and your room was waiting although we were closed because we were all having a well-deserved day off. We decided to come back from the beach and make your room available. A sad result all round

2 out of 5
We were informed at check-in that karaoke in the bar underneath was 9 pm to 2 am. Our room was directly above the garden bar and we were kept awake all night. This room should’ve been heavily discounted and only available for booking with prior knowledge. Bar staff were friendly at check-in. Room was dated but clean. Felt more like a backpackers than a hotel.

Posted by on 16 Oct. 2022

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Comment from Hotel Management

17 Oct. 2022 by Lesley-Manager

So sorry your stay was not to your liking, our web site does mention Karaoke so guests are pre informed. All pub accommodation is attached to busy bars which are quite often open late, ours is extremely busy, and our rooms are fully booked most weeks

1 out of 5
OMG !! I wouldn't have minded if it was cheap it was not $150 per night, and I may as well set my bed up in the pub that was underneath, the noise was horrendous, and to describe the walls as paper thin would have been an exaggeration of thickness......Having said that all the staff I met were really great :)

Posted by on 10 Oct. 2022

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Comment from Hotel Management

17 Oct. 2022 by Lesley-Manager

So sorry your stay was not to your liking, our web site does mention Karaoke so guests are pre informed. All pub accommodation is attached to busy bars which are quite often open late, ours is extremely busy, and our rooms are fully booked most weeks. Good to hear our staff pawed the test. Many thanks

3 out of 5
Very central to town

Posted by on 3 Aug. 2022

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Comment from Hotel Management

5 Aug. 2022 by Lesley - Manager

Hi, thanks for your kind review, hope to see you again.

5 out of 5
We really appreciated their flexibility and their manaakitanga. Lovely facilities and real value for money. Would absolutely stay here again 😁

Posted by on 23 Jun. 2022

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Comment from Hotel Management

24 Jun. 2022 by Lesley - Manager

Kia ora Dot, we were happy that we were able to help, thank you so much for your kind review

4 out of 5

Posted by on 1 Oct. 2021

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3 out of 5
didnt have to drive to event in town just walked

Posted by on 3 Aug. 2021

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Comment from Hotel Management

4 Aug. 2021 by Lesley - Manager

Many thanks for your kind review, our central location is a definite advantage. Hope to see you again

About the Grand Hotel, Whangarei

Location 2 Bank Street, Whangarei, 0110

Property Features

WiFi is free in public spaces. A business center and meeting rooms are available. You can unwind with a drink at one of the 2 bars/lounges. An airport shuttle at scheduled times is available for a fee. A casino, a nightclub, and an ATM are also featured at Grand Hotel, Whangarei. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Whangarei hotel.

  • 1 building
  • 1 floor
  • 29 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1886
  • Casino
  • Nightclub
  • Business facilities
  • Conference space
  • Front desk (limited hours)
  • Storage area for luggage
  • Pool or billiards table
  • ATM
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Hotel, Whangarei offers 29 accommodations with portable fans. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Iron and ironing board available
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10:30 AM. The check-in location differs from the property location. Check-in location: [Shunters Bar (Public Bar)]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Grand Hotel, Whangarei offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 10:30 AM.
The check-in location differs from the property location. To check in, guests will need to go to Shunters Bar (Public Bar)
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Cash Deposit Required
  • Minimum guest age is 12
  • Noise-free rooms not guaranteed
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 10:30 AM
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 400 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 1 per person (one-way)
  • Late check-out fee: NZD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Whangarei
  • Grand Whangarei
  • Grand Hotel, Whangarei Hotel
  • Grand Hotel, Whangarei Whangarei
  • Grand Hotel, Whangarei Hotel Whangarei

You should know

  • This is an adults-only property and guests under 12 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.