"Having been disappointed by another facility in Whangarei the hotel met all our needs. " More

By a verified traveller on Wed 21 Feb 2018

Enter dates to see availability

Hotel Description

Distinction Whangarei Hotel & Conference Centre puts you in the heart of Whangarei, within just a 10-minute stroll of Whangarei Art Museum and Claphams National Clock Museum. Highlights at this hotel include a restaurant, an indoor swimming pool, and free self parking.

All 115 rooms feature LCD TVs with satellite channels, and you can enjoy WiFi, coffee/tea makers, and free newspapers. In-room dining is easy with amenities like fridges and round-the-clock room service. Safes, hairdryers, and phones are also available.

At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness centre and spa tub. Other amenities include WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 9:30 AM.

Sights within a 15-minute walk of this Whangarei hotel include Tuatara Gallery and Reyburn House.

Distinction Whangarei Hotel & Conference Centre ratings based on 35 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0
5 out of 5

Excellent hotel for the length of stay

Pros: All facilities
Cons: N/a
Location: As a tourist passing through Whangarei ,it offers a variety of opportunities to explore.
Having been disappointed by another facility in Whangarei the hotel met all our needs.

Posted by , from Great Britain on 21 Feb 2018

Was this review helpful to you?
3 out of 5

Good location.

Beds were very uncomfortable with us both struggling to get any sleep. We were left with no milk in our fridge and had to do an early run to the petrol station to grab milk for our coffees.

Posted by , from Brisbane, Australia on 19 Feb 2018

Was this review helpful to you?
1 out of 5
Dirty, noisy, small . Inconsiderate other people, thats all

Posted by on 6 Jan 2018

Was this review helpful to you?
5 out of 5
Always a pleasant experience, I wont stay anywhere else in Whangarei.

Posted by on 7 Nov 2017

Was this review helpful to you?
1 out of 5

Needs to be renamed!

The staff were professional, courteous and efficient. The manager was not; but I'll get to that. I just want to make it clear that this is NOT about any of the lovely young men and women working hard to do a great job. The bathroom smelled like the drains needed a good clean. Just kind of "yuck". There was black mould all over the ceilings and around the top of the walls. The curtains were mouldy too. The bed was so old that I could feel the springs jabbing into me through the mattress. The pillows were so thin that I needed three to make a normal pillow and, unlike most other hotels, they did not offer any alternatives so I woke up on Day One with a sore neck and a blinding headache that lasted for the four days I was there. I was there for work and the headache made my job bloody difficult. I ordered room service food twice. The dinner meal was nice but then I ordered a snack (croquettes) and when I bit into the first one, it was almost frozen on the inside and the replacements were hot but burnt on the outside. When I raised everything with the manager, he was more interested in arguing the point than anything. He comped my 2 meals but left me feeling like I was the problem. Unlike his staff, he looked like he did not belong in a hotel: he was so scruffily dressed and presented. He looked like he should be managing a sports bar instead. He really needs to think about his belligerent manner and appearance. Never staying here again.

Posted by , from Auckland on 19 Oct 2017

Was this review helpful to you?
3 out of 5

Great location

Nice hotel but dated and needs a makeover. Friendly staff. Bed was way too soft!

Posted by on 19 Jul 2017

Was this review helpful to you?
1 out of 5


Great staff, great bar, nice food BUT and its a big But No hot water in the afternoon in my room I was asked if I wanted to change room but was told there should be hot water for the morning Again No HOT water in the morning so changed room for the last night and there was a party going on in the next room until 3.30am / No discount No apology from the check out staff in the morning WHY IS IT SO HARD !!!!

Posted by , from Dunedin on 7 Jul 2017

Was this review helpful to you?
5 out of 5


Pros: yep
Cons: too short stay
Location: nice close to Town basin
Just fantastic and awesome. Sorry not much time!~

Posted by on 22 May 2017

Was this review helpful to you?
2 out of 5

Big complex but very tied

Pros: location
Cons: renovate the facility
Unfortunately this complex is well overdue for a make over. First time at a hotel that they ran out of room keys so had to be let into our room by a hotel staff member. Restaurant food was very average.

Posted by , from Auckland on 4 May 2017

Was this review helpful to you?
4 out of 5

Does the job

A bit old and tired, but good enough value and in a good position. Rooms are large but pretty sure a herd of small elephants were in the room above. Very clean and well maintained pool and spa. Only a short walk to town.

Posted by , from Newcastle NSW on 17 Apr 2017

Was this review helpful to you?

About the Distinction Whangarei Hotel & Conference Centre

Location 9 Riverside Drive, Whangarei, 0112

Property Features

Distinction Whangarei Hotel & Conference Centre offers its guests an indoor pool, a spa tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. The eco-friendly Distinction Whangarei Hotel & Conference Centre also features tour or ticket assistance, a garden, and concierge services. Free self parking is available. This 3.5-star Whangarei hotel is smoke free.

  • 115 guestrooms or units
  • 2 levels
  • 2 conference rooms
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Refrigerator


Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)


Free self parking


  • Airport: Whangarei (WRE) (7 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Distinction Whangarei Hotel & Conference Centre offers 115 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

Distinction Whangarei Hotel & Conference Centre has a restaurant on-site.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre. Children aged under 13 years old are not allowed in the swimming pool, fitness facility or spa tub without adult supervision.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2:30 PM
  • Minimum check-in age is 18


  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.00 per night.
  • Cribs (infant beds) are available for NZD 10.00 per night.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • Only service animals are allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD25 per person (approximately)
  • Fee for in-room wireless Internet: NZD 15.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 15.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: NZD10.00 per night
  • Rollaway bed fee: NZD35.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 star plus, which is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®