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Best Western Plus Waterfront Hotel

2.5 star property

Photo gallery for Best Western Plus Waterfront Hotel

1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior
Lobby
1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is NZ$197
includes taxes & fees
24 May - 25 May

Explore the area

View map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Place, Adventure Bay Family Water Park
    ‪2 min walk‬
  • Place, Caesars Casino
    ‪7 min walk‬
  • Place, Detroit Windsor Tunnel
    ‪8 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Refrigerator, River View

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Refrigerator, River View

8.2 out of 10
Very good
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

8.4 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Refrigerator, River View

9.0 out of 10
Wonderful
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

9.0 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

7.8 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Corner

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Refrigerator & Microwave, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Windsor

Best Western Plus Waterfront Hotel places you in the centre of Windsor, connected to the convention centre and within just a 15-minute stroll of popular places like Caesars Casino and Detroit Windsor Tunnel. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, River Room Restaurant, is open for breakfast, lunch and dinner. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and express check-out. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Downtown Windsor hotel include Ford Field and Comerica Park.

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.2 km
  • Chrysler Theatre - 2 min walk - 0.2 km
  • Windsor Riverfront - 2 min walk - 0.2 km
  • Caesars Casino - 7 min walk - 0.6 km
  • Detroit Windsor Tunnel - 8 min walk - 0.7 km

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • ‪The Loose Goose Restopub & Lounge - ‬4 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Hikari - ‬5 min walk
  • ‪Eastwood's Grill and Lounge - ‬5 min walk
  • ‪La Guardia Italian Cuisine - ‬5 min walk

About this property

Best Western Plus Waterfront Hotel

Best Western Plus Waterfront Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Waterfront Hotel. Parking is available for a fee.

This Windsor hotel is smoke free.

  • 305 guestrooms or units
  • 22 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Waterfront Hotel offers 305 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Windsor hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 19 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 21 to 21 for adults and CAD 21 to 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 19

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 21 to 21 for adults and CAD 21 to 21 for children
  • Self-parking fee: CAD 19.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Waterfront Downtown Windsor

Waterfront Hotel Downtown Windsor

Plus Waterfront Hotel Windsor

Best Western Plus Waterfront Hotel Hotel

Waterfront Hotel Downtown Windsor Ontario

Windsor Hilton Hotel

Best Western Plus Waterfront Hotel Windsor

Best Western Plus Waterfront Hotel

Best Western Plus Waterfront Windsor

Best Western Plus Waterfront

Best Western Plus Waterfront Hotel Windsor, Ontario

Best Western Plus Waterfront Hotel Windsor

Best Western Plus Waterfront Hotel Hotel Windsor

Frequently asked questions

Is parking available at Best Western Plus Waterfront Hotel?

Yep, Best Western Plus Waterfront Hotel has a self car park with in/out privileges for CAD 19.00 per day. A self car park is also available, for a fee.

How much does it cost to stay at Best Western Plus Waterfront Hotel?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Waterfront Hotel on 24 May 2026 start from NZ$197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Waterfront Hotel?

The closest beach to Best Western Plus Waterfront Hotel is Belle Isle Beach (6.1 km).

Does Best Western Plus Waterfront Hotel have a pool?

Best Western Plus Waterfront Hotel has an indoor pool.

Does Best Western Plus Waterfront Hotel have a waterslide?

No, there is no waterslide at Best Western Plus Waterfront Hotel, but Adventure Bay Family Water Park is a short 2-minute walk away.

What makes Best Western Plus Waterfront Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Waterfront Hotel.

Is Best Western Plus Waterfront Hotel family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Waterfront Hotel is a hit with families.

Does Best Western Plus Waterfront Hotel serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Plus Waterfront Hotel?

No, Best Western Plus Waterfront Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Waterfront Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Best Western Plus Waterfront Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western Plus Waterfront Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 517 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2026

2/10 Terrible

Joyce

Travelled with partner
Disliked: Amenities, property conditions & facilities
Had great difficulty finding the hotel. We circled the block 3times before finding it. Really poor signage. There’s a reason it has “Plus” attached to it. It’s the extra fees! Parking was $19 a night with no accessibility for a wheelchair. Even had trouble finding the tiny lot. Breakfast was “available” but at a cost of $25 per person. The room itself was nice but really was disappointed with the service/staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Cletus

Liked: Cleanliness, staff & service, amenities
The view from the room was just amazing
Stayed 2 nights in Feb 2026

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Great room and service.
Stayed 1 night in Feb 2026

8/10 Good

Yohanna

Stayed 1 night in Jan 2026

8/10 Good

Sean

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
great value. nice restaurant and bar
Stayed 2 nights in Feb 2026

10/10 Excellent

Etinosa

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Feb 2026

6/10 Okay

Wayne

Travelled with family
Liked: Staff & service
Staff were courteous. as for the room the faucet in the washroom sink was actually separated from the sink!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Monique

Stayed 2 nights in Jan 2026

6/10 Okay

Alyssa

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No complimentary breakfast and pool was In maintenance other then that it was good
Stayed 2 nights in Jan 2026

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great room and view. Check in staff was great!
Stayed 1 night in Jan 2026

8/10 Good

Sammy

Stayed 1 night in Jan 2026

8/10 Good

Darran

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good price, great views...hvac system needs complete overhaul. The suite was 88F, called front desk and maint never did show up...fixednit myself.
Stayed 1 night in Jan 2026

6/10 Okay

Tanyaradzwa

Travelled with partner
Room was in good condition,
Stayed 2 nights in Jan 2026

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Stayed with toddlers and we all had a great time!
Stayed 1 night in Jan 2026

2/10 Terrible

Donald, Brampton

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel denied check in. Room was booked for an employee. Hotel was asking physical credit card for check in the guy didn’t have it. Hotel should have charged security on the credit card that was used for booking. Guest chose to walk away instead. Terrible experience. Seeking refund for the booking
Stayed 2 nights in Jan 2026

10/10 Excellent

Monica, WIndsor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Quiet. Nice.
Stayed 1 night in Jan 2026

8/10 Good

Kaitlyn

Stayed 1 night in Jan 2026

10/10 Excellent

Noah

Stayed 1 night in Jan 2026

8/10 Good

Drew, Kitchener

Stayed 1 night in Jan 2026

2/10 Terrible

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Tv was put all night and ice machines are only on even number floors yet are elevator keycard dosnt allow us to access those floors would never stay there again
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Business traveller
Liked: Cleanliness
Disliked: Amenities
The room liked tired and the bathroom tub had a massive area where the ceramic has come away it looks awful actually to be honest. The toilet seat was loose . The bed was comfy and the view was great!
Stayed 1 night in Jan 2026