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Best Western Plus Waterfront Hotel

Property class: 2.5

Photo gallery for Best Western Plus Waterfront Hotel

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.
A restaurant setting with round tables, chairs, and empty wine glasses.
A hotel room with a bed, a desk, a TV, a sofa, and a view of the city.
A spacious lobby with a modern design, featuring a reception desk, seating area, and large windows offering views of the outside.
A tall building with a modern design, a restaurant named 'River Room' at the base, and a distinctive logo on the facade.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$202
includes taxes & fees
18 Nov - 19 Nov

Explore the area

View map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Place, Adventure Bay Family Water Park
    ‪2 min walk‬
  • Place, Caesars Casino
    ‪7 min walk‬
  • Place, Detroit Windsor Tunnel
    ‪8 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

A hotel room with a bed, a desk, a TV, a sofa, and a view of the city.

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

A hotel room with a large bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 Queen Bed, Refrigerator, River View

8.8 out of 10
Excellent
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Refrigerator, River View

8.2 out of 10
Very good
(73 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

A hotel room with a bed, a nightstand with a lamp, a sofa, and a framed picture on the wall.

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

8.6 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 King Bed, Refrigerator, River View

8.8 out of 10
Excellent
(60 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

A hotel room with a large bed, a desk, and a view of the water.

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

9.0 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, two bedside tables with lamps, a small table with a chair, and a view of the city through large windows.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Corner

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, 1 King Bed, Refrigerator & Microwave, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Windsor

Best Western Plus Waterfront Hotel places you in the centre of Windsor, connected to the convention centre and within just a 15-minute stroll of popular places like Caesars Casino and Detroit Windsor Tunnel. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, River Room Restaurant, is open for breakfast, lunch and dinner. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and express check-out. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Downtown Windsor hotel include Ford Field and Fox Theatre.

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.2 km
  • Chrysler Theatre - 2 min walk - 0.2 km
  • Windsor Riverfront - 2 min walk - 0.2 km
  • Caesars Casino - 7 min walk - 0.6 km
  • Detroit Windsor Tunnel - 8 min walk - 0.7 km

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • ‪The Loose Goose Restopub & Lounge - ‬4 min walk
  • ‪Eastwood's Grill and Lounge - ‬5 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Hikari - ‬5 min walk
  • ‪River Room Restaurant - ‬2 min walk

About this property

Best Western Plus Waterfront Hotel

Best Western Plus Waterfront Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Waterfront Hotel. Parking is available for a fee.

This Windsor hotel is smoke free.

  • 305 guestrooms or units
  • 22 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Waterfront Hotel offers 305 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Windsor hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 19 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 21 to 21 for adults and CAD 21 to 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 21 to 21 for adults and CAD 21 to 21 for children
  • Self-parking fee: CAD 19.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Frequently asked questions

Is parking available at Best Western Plus Waterfront Hotel?

Yep, Best Western Plus Waterfront Hotel has a self car park with in/out privileges for CAD 19.00 per day. A self car park is also available, for a fee.

How much does it cost to stay at Best Western Plus Waterfront Hotel?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Waterfront Hotel on 18 Nov 2026 start from NZ$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Waterfront Hotel?

The closest beach to Best Western Plus Waterfront Hotel is Belle Isle Beach (6.1 km).

Does Best Western Plus Waterfront Hotel have a pool?

Best Western Plus Waterfront Hotel has an indoor pool.

Does Best Western Plus Waterfront Hotel have a waterslide?

No, there is no waterslide at Best Western Plus Waterfront Hotel, but Adventure Bay Family Water Park is a short 2-minute walk away.

What makes Best Western Plus Waterfront Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Waterfront Hotel.

Is Best Western Plus Waterfront Hotel family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Waterfront Hotel is a hit with families.

Does Best Western Plus Waterfront Hotel serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Plus Waterfront Hotel?

No, Best Western Plus Waterfront Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Waterfront Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Best Western Plus Waterfront Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western Plus Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 764 out of 1415 reviews
Rating 8 - Good. 332 out of 1415 reviews
Rating 6 - Okay. 154 out of 1415 reviews
Rating 4 - Poor. 74 out of 1415 reviews
Rating 2 - Terrible. 91 out of 1415 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff was great
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place, great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, the staff was great , would definitely stay there again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with an amazing view will definitely stay there again anytime we are in canada
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
View was amazing and staff very helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Staff were friendly and the pack and play was clean and soft for my baby.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the Via Rail Station
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room had a nice view, it was clean and elevators didn't take too long. The staff were helpful,
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before, and the view from the upper floors with the panoramic views of the river are amazing!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems, the hotel was clean, staff were very helpful and friendly. The view is always going to be one reason you should book here
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed all things this hotel offered
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before hotel is being under renovation looks amazing pool area still under construction but we were allowed to use pool next door
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean and very comfortable. The staff was very nice and welcoming. Great location to downtown and the Casino.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location in the city
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Courteous staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great during our stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to hotel when staying in the area, have never had any complaints. Room always clean, staff friendly and helpful, location is perfect for walking the river and downtown, rooms with riverfront view are incredible and worth the upgrade.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and location
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Self parking behind the hotel is $$ for one night for Windsor. Good enough hotel
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice waterfront view of the Detroit river.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Beautiful riverside view!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff, very helpful. Rooms are clean and spacious with a nice view on the river side. The pool and gym was closed when we visited but there was an arrangement with the hotel next door to use their facilities.
Stayed 2 nights in Jul 2026