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IACC Centers - Hotel Downtown Windsor

Property class: 2.5

Photo gallery for IACC Centers - Hotel Downtown Windsor

Exterior
Quadruple Room
Desk, iron/ironing board (on request), free WiFi, bed sheets
Quadruple Room
A modern bathroom with a glass-enclosed shower, a black sink, and white tiled walls.

Reviews

4.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View map
830 Ouellette Ave, Windsor, ON, N9A 1C6
  • Place, Detroit Windsor Tunnel
    ‪6 min walk‬
  • Place, Caesars Casino
    ‪13 min walk‬
  • Place, Adventure Bay Family Water Park
    ‪14 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪20 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Windsor

At IACC Centers - Hotel Downtown Windsor you'll be within just a 15-minute stroll of popular places like Detroit Windsor Tunnel and Caesars Casino. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, tour/ticket assistance and luggage storage. Added amenities include laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Downtown Windsor hotel include Comerica Park and GM Renaissance Center.

What's nearby

  • Detroit Windsor Tunnel - 6 min walk - 0.6 km
  • Caesars Casino - 13 min walk - 1.1 km
  • Windsor Riverfront - 13 min walk - 1.1 km
  • Chrysler Theatre - 14 min walk - 1.2 km
  • Adventure Bay Family Water Park - 14 min walk - 1.3 km

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 7 min drive
  • Windsor, ON (YQG) - 13 min drive

Restaurants

  • ‪Mi Casita - ‬10 min walk
  • ‪McDonald's - ‬5 min walk
  • Istanbul Maison
  • ‪Amalfi Panini & Cafe - ‬11 min walk
  • ‪Windsor Eats - ‬10 min walk

About this property

IACC Centers - Hotel Downtown Windsor

IACC Centers - Hotel Downtown Windsor offers its guests tour/ticket assistance and laundry facilities. Public spaces have free WiFi. Self parking is free.

This Windsor hotel is smoke free.

  • 15 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
IACC Centers - Hotel Downtown Windsor offers 15 accommodations with free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Windsor hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 15 per day)
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Early check-in subject to availability
Early check-in fee: CAD 20
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 8 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 15 per day
  • Early check-in fee: CAD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

Property is also known as

IACC Centers Hotel Downtown Windsor
IACC Centers Hotel
IACC Centers Downtown Windsor
IACC Centers
Iacc Centers Windsor Windsor
IACC Centers - Hotel Downtown Windsor Hotel
IACC Centers - Hotel Downtown Windsor Windsor
IACC Centers - Hotel Downtown Windsor Hotel Windsor

Frequently asked questions

What is the cancellation policy at IACC Centers - Hotel Downtown Windsor?

IACC Centers - Hotel Downtown Windsor offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at IACC Centers - Hotel Downtown Windsor?

Yep, IACC Centers - Hotel Downtown Windsor has a free self car park.

Are there any beaches close to IACC Centers - Hotel Downtown Windsor?

The closest beach to IACC Centers - Hotel Downtown Windsor is Belle Isle Beach (6 km).

Does IACC Centers - Hotel Downtown Windsor have a waterslide?

No, there is no waterslide at IACC Centers - Hotel Downtown Windsor, but Adventure Bay Family Water Park is a short 16-minute walk away.

Is there a free airport shuttle available at IACC Centers - Hotel Downtown Windsor?

No, IACC Centers - Hotel Downtown Windsor does not offer an airport shuttle service.

What time are check-in & check-out at IACC Centers - Hotel Downtown Windsor?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at IACC Centers - Hotel Downtown Windsor?

No, pets are not allowed.

IACC Centers - Hotel Downtown Windsor Reviews

Reviews

4.6
Rating 10 - Excellent. 4 out of 59 reviews
Rating 8 - Good. 11 out of 59 reviews
Rating 6 - Okay. 8 out of 59 reviews
Rating 4 - Poor. 11 out of 59 reviews
Rating 2 - Terrible. 25 out of 59 reviews

5.4/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a terrible experience with IACC. I went to check in to the property at 7pm, and there was no one available at the “office”. I called the number provided and no one answered. A half hour later one hotel staff member calls to tell me that my reservation had been cancelled because they had issues with electricity in their hotel rooms. I was not called or notified at all. I was very displeased.
Stayed 1 night in Jul 2018
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Tv didnt work, beds were the worst and staff was never around
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That was not a hotel. That was a shetler for homeless.
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the people I was with were afraid to enter the property because of the drug addicts sitting in front of it it turned out to be a hostel, I was unable to contact anyone to cancel the the booking we had to go to another hotel
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No 1 located at front desk & access to front desk behind locked door; parking lot unsafe as numerous individuals loitering around the hotel grounds. The building did not appear safe nor reputable; did not stay at this location & made alternative accommodation arrangements. Would strongly urge this hotel be dropped from Expedia listing.
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
I cannot check in, no one at front desk, and no one answered the phone numbers left on the door. Voice mail box was full, and no one called me back, so I have to find another place to live.
Stayed 2 nights in May 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
NO STAFF. NO RECEPTION. I DONT KNOW WHAT THIS PLACE IS. I DID NOT RESERVE FOR AIR BNB. NOTICE WAS MADE IN A VERY SHORT NOTICE WHERE THERE IS NO TIME TO CANCELL RESERVATION. I DEMAND FOR A REFUND BECAUSE WE CHECKED IN AT ANOTHER HOTEL. WE DID NOT EVEN STAY IN THIS SCARY PLACE.
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

This is not a hotel. No lobby, no checkin. I was unable to checkin, and therefore \had top find alternative accomodations.
Stayed 1 night in May 2019
Verified review

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort

Condition Improvement required

The motel condition require serious improvement
Stayed 1 night in May 2019
Verified review

4/10 Poor

Jackie

Disliked: Cleanliness, amenities, property conditions & facilities
Good location but this place is run down and in pretty bad shape. Would never stay there again
Stayed 1 night in Apr 2019
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room at this hotel wasn't that bad. However, the staff at this location was terrible. The website says check in is at 3 PM. I showed up at 3 PM and the office was closed. I wasn't able to check in until 7 PM. I called the office phone number that was listed online many times and nobody answered. I then found out that there is a second number that was never posted online. The landlord was terrible. Once I was able to get in contact with him he made wait 30 min for him to come and check me in. Also, the location of this place is pretty sketchy. It might be cheap, but expect poor customer service.
Stayed 4 nights in Mar 2019
Verified review

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a Hotel

Very small room. Does not supply washcloths. Can't use tv and microwave at the same time without tripping the circuit breaker and losing all power to the room. Dip in middle of bed so 2 people end up rolling into the middle. Very uncomfortable. People pounding on doors and yelling in the middle of the night. Blinds fell while trying to open them. Not going back EVER!
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
liked absolutely nothing small little place freezing no heat guess you get what you pay for applieis here
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Edmond

Disliked: Staff & service, property conditions & facilities
There was no toilet paper when I needed it. No kleenex either. The tv is on the wall mounted not plugged in, when I was gonna plug it in, it doesn’t reach the extension nor is there a closer outlet. Just poor design and dumb. The light beside the bed doesn’t work. Seems like the knob yo turn it on it broken. I also had to wait an hour to get checked in. Called the first time and was told to call another number. The other number no one picked up. The first number on the door doesn’t even work. The guy said he had an emergency which is understandable but at the same time why are there no one covering or no communication. Was about to leave and go somewhere else if he hadn’t called back.
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crack house!!!

They did a really good job with the photos, because this was the scariest place I’ve ever been! Was a house or apartment they tried to call a hotel. Stuck between two tenements, no parking but tucked in the back of building.my gf was like I don’t feel comfortable leaving my car out here!!! We went in just to look took 2 key pads to get in office, open stairs up to room. Ok room!!! I wouldn’t let my dog stay there!!! disgusting carpet splatters on the headboard hole in the ceiling it was like a rent by the hour room!!! I can’t believe hotel.com let this place be on their site!!! Then tried to cancel room, not happening with manager so called hotel.com u guys are NO HELP AT ALL!!!! I am thoroughly disgusted all around at the lack of customer service!!!!! So please if u are ever in Windsor don’t go near this place or use hotels.com to book it!!!!!
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not let me check into the hotel do not get this hotel it is a crap hole and they will take your money
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very good rooms for the price
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Upset

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No staff at the desk, they left 2 phone numbers to call. One phone number didn't work, nobody answered the second. Just waited around until someone showed up thirty minutes later. The code to your room was just a gimmick. The door opened even without the code. The hotel had a terrible odor of fried food and cigarettes. All of the windows in the room were open, the temperature was below freezing. To heat the room there was a tiny space heater. Using the space heater to heat the room caused a breaker to trip in the middle of the night, so absolutely no power available in the morning. They provided us with two towels, but zero washcloths. Such a tiny room and all of the outlets were used. The TV only broadcasted local shows via antenna, the remote control batteries were dead. Terrible experience. This place needs to refund us, then shut down permanently.
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Found marijuana in the drawer booze in the fridge. Loud noise all night long. People off the street checking the doors. Dirty and very very very run down. No parking. Not worth staying here at any price. If they offered it for free, they would be gouging.
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They had no clue of my reservation.

I showed up to the hotel on my reserved day and they did not have a room ready for me. I am still working with them and hotels.com to get my refund. I am extremely upset.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
No Tables or chairs, Not a very safe atmosphere. No one at the reception. Very limited service. No customer service or responsible person to contact.
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
No air conitioning, people yelling outside at 3am, walls were super thin so could hear people talking and yelling at 7am
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Only the location, anything else not so good. But anyway the staf was kind . The only problem is that you had to call them if you needed anything from them. Anyway, for everyone on a budget is a nice place, great location !
Stayed 4 nights in Dec 2018
Verified review

4/10 Poor

Jackie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The owners should be more serious. Most of the time nobody is in the office.
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very close to downtown. Good price. Some problems with hotel staff- we had to call two different numbers to get someone to unlock the office so we could check in (we arrived at 5, office was supposedly open until 8). Once he arrived, the employee was very polite and apologized for the delay. The following morning, we had to check out by 11. At 10:30 we attempted to return to the office, which was once again locked. Calling the same two numbers went straight to voicemail and we could not find a single employee in the entire building. We, like another guest in the hotel, just left our key in the lock of our door and hoped for the best.
Stayed 1 night in Nov 2018