SureStay Plus by Best Western Windsor

2.5 star property
Hotel with free breakfast, near Devonshire Mall

Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Restaurant
Lobby
Property amenity
Ballroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$133
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Place, Devonshire Mall
    ‪2 min drive‬
  • Place, Detroit Windsor Tunnel
    ‪5 min drive‬
  • Place, Caesars Casino
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

Windsor

At SureStay Plus by Best Western Windsor you'll be 2 km (1.2 mi) from Devonshire Mall and 4.2 km (2.6 mi) from Detroit Windsor Tunnel. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers a 24-hour front desk, express check-out and multilingual staff. Other amenities include Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of free RV/bus/truck parking. .With a stay at this Remington Park hotel, you'll be 4.5 km (2.8 mi) from St. Clair College and 4.7 km (2.9 mi) from Caesars Casino.

What's nearby

  • Devonshire Mall - 2 min drive - 1.8 km
  • Detroit Windsor Tunnel - 5 min drive - 4.3 km
  • Caesars Casino - 5 min drive - 4.6 km
  • Adventure Bay Family Water Park - 6 min drive - 5.0 km
  • University of Windsor - 7 min drive - 5.7 km

Getting around

  • Millender Center Station - 6 min drive
  • Windsor Station - 11 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 33 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪7-Eleven - ‬2 min drive
  • ‪Tim Hortons - ‬1 min walk
  • ‪Jose's Bar & Grill - ‬11 min walk
  • ‪Wendy's - ‬16 min walk

About this property

SureStay Plus by Best Western Windsor

Hotel with free breakfast, near Devonshire Mall
Free breakfast is served daily. WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 3498 square feet (325 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus by Best Western Windsor. Free self parking is available. A complete renovation of SureStay Plus by Best Western Windsor was completed in August 2024.

This Windsor hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 2 levels
  • Conference rooms
  • 3498 sq ft of conference space
  • 325 sq. m of conference space
  • Full breakfast (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • No smoking on site
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired Internet in public areas: CAD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

Frequently asked questions

Is parking available at SureStay Plus by Best Western Windsor?

Yep, SureStay Plus by Best Western Windsor has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Plus by Best Western Windsor?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Windsor on 9 Nov 2025 start from NZ$133.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Plus by Best Western Windsor?

The closest beach to SureStay Plus by Best Western Windsor is Belle Isle Beach (7.5 km).

Does SureStay Plus by Best Western Windsor serve breakfast?

Yeah, free full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at SureStay Plus by Best Western Windsor?

No, SureStay Plus by Best Western Windsor does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus by Best Western Windsor?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Plus by Best Western Windsor?

No, only service animals are allowed.

Reviews

SureStay Plus by Best Western Windsor Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 414 out of 1154 reviews
Rating 8 - Good. 356 out of 1154 reviews
Rating 6 - Okay. 204 out of 1154 reviews
Rating 4 - Poor. 93 out of 1154 reviews
Rating 2 - Terrible. 87 out of 1154 reviews

Reviews

8/10 Good

Horst

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room recently renovated Front desk staff was very friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to a lovely restaurant, breakfast included great coffee .
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean after remodel. Very friendly and helpful staff
Stayed 2 nights in Jul 2025

2/10 Terrible

Erfan

Our team is working on a project at University of Windsor and at their stay on Check-In: Jul 16, 2025/Check-Out: Jul 17, Room 143, beds had bed bug!! very disappointing and disgusting. We need a refund for this stay and we want to officially ask Surestay by BW tolook into it!!
Stayed 2 nights in Jul 2025

10/10 Excellent

j

Liked: Cleanliness, property conditions & facilities
Everything was fine
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very happy and helpful. Room was clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vest service. Love the place. Definitely i will be back.
Stayed 1 night in Jul 2025

10/10 Excellent

Konrad Alexi

Was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
There should be non slip stickers or something similar in the bath tubs There should be hand rails in the tub/shower There are no safety features in the tub/shower, someone is going to fall and you will have a lawsuit on your hands. Seniors love to travel and they should find safety features in the bathrooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Meghana

There was a wet towel ij our room at the time of check in other wise everything was good.
Stayed 1 night in Jul 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property is situated in a convenient location while maintaining its quiet atmosphere. Close to shopping and restaurants and easy to come and go from. Staff are exceptionally polite and helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

TOWHIDUR

Ok, but needs to improve services
Stayed 2 nights in Jun 2025

8/10 Good

Adeline

Stayed 1 night in Jul 2025

6/10 Okay

Shelley

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Apr 2025

8/10 Good

DEANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great job on reno! LOVE the laminate floors!

Stayed 1 night in Jul 2025

8/10 Good

Arshdeep singh

Stayed 1 night in Jul 2025

10/10 Excellent

Yves

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Property is clean, just renovated. Excellent staff and service. The bed was not the most comfortable but was adequate
Stayed 3 nights in Jul 2025

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Narmeen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean good breakfast
Stayed 1 night in Jun 2025

8/10 Good

Mary R

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good
Stayed 1 night in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Room was quite clean and mattress was good. No issues checking in or out. Minor noise concerns from parking lot but nothing extreme. Housekeeping was minimal however -- I stayed two nights and one bath towel was removed but not replaced, and that was the extent of it, no bed made. I didn't feel that was worthy of a tip!
Stayed 2 nights in Jun 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, room comfort

More modern than meets the eye ..,

The appearance on the outside is a bit deceptive compared to how it looks on the inside. The outside appearance outdated while the inside looks remodeled. The only issues we had were housekeeping knocking on the door this morning an hour ahead of departure. Also, the shower wouldn’t drain. Other than that, all went well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lovepreet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was Worth it
Stayed 1 night in Jun 2025