Winnellie hotels with parking

Fixed aircon at22 too

The location right on the beach is fabulous and creates a great ambience for a vacation. Room was a great size but getting a bit dated. Floor tiles in the WC could use a good clean. Reception staff were really good - knew their stuff and were very friendly. When I asked if the staff in the lagoon bar could chase up our cocktails and food order they simply stated it had been 20 minutes - nothing else. The cocktails were very much below par when they did arrive. Similarly in the restaurant with a verandah in the infinity area we ordered pizza and a bottle of wine. Pizza arrived but I had to chase up with 3 different staff members re the wine. Not one had come back with an update. These hospitality issues should be easily remediated with appropriate training - I hope these folk receive it in order to better present the resort. Everything else was really positive.

Everything was great however the pool area was having work done so was not open.Not a major issue but would have been better if it was operational