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Barceló Maya Caribe - All Inclusive

Property class: 4

Photo gallery for Barceló Maya Caribe - All Inclusive

A resort with a large central pool, smaller pools, and a beach area.
A beach with palm trees, a sandy shore, and boats.
A couple dining at an outdoor table with a view of a beach and palm trees.
A hotel room with a bed, a ceiling fan, a TV, and a view of a pool and outdoor seating area.
A couple in a circular jacuzzi surrounded by rose petals, with a wall of illuminated panels in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
The current price is NZ$434
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪6 min walk‬
  • Place, Cenote Azul
    ‪14 min walk‬

Room options

View all photos for Suite (Swim Up Premium Level)

A hotel room with a bed, a ceiling fan, a TV, and a view of a pool and outdoor seating area.

Suite (Swim Up Premium Level)

  • Partial sea view
  • 133 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean Front Premium Level)

A hotel room with a dining area, a sofa with a view, a ceiling fan, and a large window overlooking a pool.

Suite (Ocean Front Premium Level)

  • Partial sea view
  • 133 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim Up Premium Level)

A pool area with a wooden deck, lounge chairs, and a view of the building's interior.

Junior Suite (Swim Up Premium Level)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the outdoors.

Junior Suite (Ocean Front Premium level)

8.6 out of 10
Excellent
(12 reviews)
  • Partial ocean view
  • 55 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

A hotel room with two beds, a ceiling fan, a TV, and a large decorative bowl on the dresser.

Superior Room

7.6 out of 10
Good
(155 reviews)
  • Garden view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

You'll be connected to the convention centre at Barceló Maya Caribe - All Inclusive, and within just a 10-minute stroll of Xpu-ha Beach and Ecopark Kantun Chi. Highlights at this all-inclusive property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to U-Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The buffet restaurant, Caribe Buffet, is open for breakfast, lunch and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and water park. 12109 square feet (1125 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Xpu-Ha property, you'll be 0.5 km (0.3 mi) from Cenote Cristalino and 2.9 km (1.8 mi) from Puerto Aventuras Golf Club.
View more Resorts in Xpu-HaOpens in a new window

What's nearby

  • Cenote Cristalino - 3 min walk - 0.3 km
  • Ecopark Kantun Chi - 6 min walk - 0.6 km
  • Cenote Azul - 14 min walk - 1.3 km
  • Caleta Chac-hal-al - 19 min walk - 1.6 km
  • Xpu-ha Beach - 3 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 69 min drive

Restaurants

  • ‪Capri - ‬6 min walk
  • ‪Tokyo - ‬3 min walk
  • ‪Bar Mojado Beach - ‬8 min walk
  • ‪Beach Buffet - ‬8 min walk
  • ‪Carey Lobby Bar - ‬15 min walk

About this property

Barceló Maya Caribe - All Inclusive

Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Barceló Maya Caribe - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this property measures 12109 square feet (1125 square metres) and includes a conference centre. A children's pool, a health club, and a nightclub are also featured at the business-friendly Barceló Maya Caribe - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

  • 414 guestrooms or units
  • 3 levels
  • 2 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 12109 sq ft of conference space
  • 1125 sq. m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

U-Spa has 25 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Similar properties

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Barceló Maya Palace - All Inclusive
Xpu-Ha
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 2,242 reviews
The price is NZ$533
includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number 008-007-003430/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Barceló Maya Caribe - All Inclusive?

Barceló Maya Caribe - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Maya Caribe - All Inclusive?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at Barceló Maya Caribe - All Inclusive on 25 Oct 2026 start from NZ$434, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Maya Caribe - All Inclusive?

Yep, Barceló Maya Caribe - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Barceló Maya Caribe - All Inclusive?

Yep, Barceló Maya Caribe - All Inclusive is a short 1-minute walk from Xpu-ha Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Barceló Maya Caribe - All Inclusive?

Yep, U-Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Barceló Maya Caribe - All Inclusive have a pool?

Yep, and guests love it! Barceló Maya Caribe - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Barceló Maya Caribe - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Barceló Maya Caribe - All Inclusive?

Barceló Maya Caribe - All Inclusive features 2 outdoor pools, a full-service spa and a nightclub.

What makes Barceló Maya Caribe - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Barceló Maya Caribe - All Inclusive.

Is Barceló Maya Caribe - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Barceló Maya Caribe - All Inclusive is a hit with families.

Does Barceló Maya Caribe - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Barceló Maya Caribe - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Maya Caribe - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Maya Caribe - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Maya Caribe - All Inclusive?

No, pets and service animals are not allowed.

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to visit for a vacation. Staff, food drinks, hotel room all great.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing resort. Staff was great, welcoming. The rooms were clean, property was well taken care of. Food was very good for all inclusive.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience during my stay. The location was convenient, the staff were friendly and helpful, and the accommodations were clean and comfortable.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great time
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have been going for years. We love the hotel and all the amenities available. Room service is great. The spa and gym are always great to use. The entertainment and staff are friendly.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We gave Barceló another chance and I’m so glad we did. The food improved a lot since our last visit, the pool was always clean, and the amenities were great. Overall, we had a really enjoyable stay and would definitely come back.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, great staff, super friendly, fresh food
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room beautiful ocean front views
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like I was in heaven on earth! It was clean, entertaining, and the best place I’ve ever been to.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been here several times over the past few years. Always the best resort in the area! Staff is unparalleled in their professionalism, facilities are immaculate and the amenities are really unlimited. Highly recommend for everyone, family, solo, couple! 5 resorts for one.. And a mall in the middle of the jungle!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activities for all ages. Family friendly with staff that feats you very well!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great. Massage was definitely well worth booking you won't regret it, and the hydrotherapy was also worth booking (better if you have premium level as you can book once a day).
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotels for vacation
Stayed 8 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pretty decent place if you like beach ocean and alcohol because there’s basically nothing else to do
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place. Everything. This is our 8 times
Stayed 11 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Very polite and helpful staff. Easy to get restaurant reservations. Big variety of food, and it also good taste. Spa is amazing. Nice beach with white sand, and shallow water. This time was a lot of seagrass, but it isn't about hotel, it's about nature.
Stayed 14 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! Activities for all ages!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The gym was good. The room was clean and the staff was always smiling and friendly.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
liked everything except the beach. It was very rocky and full of sargassum seaweed.
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
I didn’t like the rooms they need some TLC Also, the food was not good at all
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Amenities were really good including sail boats and kayaks and snorkelling available
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. So many pools to choose from. Also we had a variety of ala carte restaurants to choose from.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes there were activities for all ages
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations, amazing entertainment and very courteous staff.
Stayed 11 nights in Oct 2025