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Barceló Maya Palace - All Inclusive

Property class: 4.5

Photo gallery for Barceló Maya Palace - All Inclusive

A resort with multiple swimming pools, palm trees, and a beach view.
A spacious living area with a large window offering a view of the ocean, a dining area with wooden furniture, and a cozy seating area with a fireplace.
An outdoor dining area with wicker furniture and tables set for dining, overlooking a beach with palm trees and the ocean.
An aerial view of a resort with a beachfront, palm trees, and a large building with a yellow dome.
A couple embracing on a beach with palm trees and a clear sky.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
The current price is NZ$651
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪14 min walk‬
  • Place, Ecopark Kantun Chi
    ‪14 min walk‬
  • Place, Cenote Azul
    ‪2 min drive‬

Room options

View all photos for Junior Room

A hotel room with two beds, a TV, a ceiling fan, a desk with a lamp, and a view of the outdoors.

Junior Room

8.4 out of 10
Very good
(293 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

A hotel room with a large bed, a desk, a television, and a balcony with a view of the outdoors.

Junior Suite, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(22 reviews)
  • Partial ocean view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoor area.

Junior Suite, Pool View (Premium Level)

8.8 out of 10
Excellent
(19 reviews)
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Presidential Suite, Oceanfront (Premium Level)

A spacious living area with a high ceiling, wooden beams, and a large window providing a view of the outdoors.

Presidential Suite, Oceanfront (Premium Level)

  • Partial ocean view
  • 143 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

A luxury stay in Xpu-Ha awaits you at Barceló Maya Palace - All Inclusive. Within just a 15-minute stroll, you'll find Ecopark Kantun Chi and Cenote Cristalino. .A day of pampering at U-Spa can include deep-tissue massages, facials and body treatments along with access to the sauna and steam room. The buffet restaurant, Mirador, serves international cuisine. Spend the day at the private beach and enjoy the 3 outdoor swimming pools, 3 outdoor tennis courts and water park. 2347 square feet (218 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle.
View more Resorts in Xpu-HaOpens in a new window

What's nearby

  • Caleta Chac-hal-al - 10 min walk - 0.8 km
  • Cenote Cristalino - 14 min walk - 1.2 km
  • Ecopark Kantun Chi - 14 min walk - 1.2 km
  • Cenote Azul - 2 min drive - 1.8 km
  • Puerto Aventuras Marina - 3 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 64 min drive

Restaurants

  • ‪Bar Mojado Beach - ‬17 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Capri - ‬5 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Captain Morgan - ‬13 min walk

About this property

Barceló Maya Palace - All Inclusive

Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • 2347 sq ft of conference space
  • 218 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Swim-up bar
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Similar properties

A resort with multiple swimming pools, palm trees, and a beach view.
Barceló Maya Beach - All Inclusive
Xpu-Ha
  • Pool
  • Spa pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 1,004 reviews
The price is NZ$471
includes taxes & fees
30 Nov - 1 Dec
Barceló Maya Beach - All Inclusive

Property amenities

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.13 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 008-007-000051/2025

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on 3 Nov 2026 start from NZ$651, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Maya Palace - All Inclusive?

Yep, Barceló Maya Palace - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Barceló Maya Palace - All Inclusive?

The closest beach to Barceló Maya Palace - All Inclusive is Akumal Beach (13.4 km).

Is there a spa on site at Barceló Maya Palace - All Inclusive?

Yep, U-Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Barceló Maya Palace - All Inclusive have a pool?

Yep, and guests love it! Barceló Maya Palace - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does Barceló Maya Palace - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive features a private beach, 2 poolside bars and 3 outdoor pools. All guestrooms come with 24-hour room service and free minibar items.

What makes Barceló Maya Palace - All Inclusive a romantic place to stay?

A private beach and 24-hour room service, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Barceló Maya Palace - All Inclusive.

Is Barceló Maya Palace - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Barceló Maya Palace - All Inclusive is a hit with families.

Does Barceló Maya Palace - All Inclusive serve breakfast?

Sure does, free buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Barceló Maya Palace - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Maya Palace - All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Barceló Maya Palace - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Maya Palace - All Inclusive?

No, pets and service animals are not allowed.

Barceló Maya Palace - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1448 out of 2208 reviews
Rating 8 - Good. 472 out of 2208 reviews
Rating 6 - Okay. 172 out of 2208 reviews
Rating 4 - Poor. 53 out of 2208 reviews
Rating 2 - Terrible. 63 out of 2208 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, welcoming, Food was great.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the family!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for my family with young kids
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and calm, food was great and lots of things to do.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the choices of premium restaurants that were available to us and the way the property is so well maintained and cleaned
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good ac, staff was friendly and restaurants was good.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great week with family! So much for all to do and great food!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and resort kept clean at all times. Food was good.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained and beautiful facility. The staff was very pleasant.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for the family
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most perfect resort ever. Everything was amazing!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach & pool was amazing, staff did a tremendous job at keeping the property clean and well kept. Seaweed was well cleaned on the beach. Food and drinks were great as well!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing and so large!! So many things to do! From the beach to the numerous amount of pools throughout, swim up bar, water activities for the kids, mini mall, and all the food!! Definitely will be going back to this place!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Resort I have seen in my life. Excellent service, lots of fun and entertainment. Foods of high quality.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had another great stay at the Palace! We have been many times and genuinely love it! Although some areas are in need of a renovation, it is overall well maintained, and offers great value.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great food, friendly
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All as advertised.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort have been coming here for years. Staff is amazing and very professional. They made the stay extra special.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay! Really loved the pool and was family friendly. The only thing was I wished they had a specific map of where everything was.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo Maya Palace is a great resort with access to it's sister properties within the Barcelo Complex. The resort was clean and staff was very friendly. The beach area was clean without a lot of seaweed. I would recommend the Barcelo resorts. Visit the other properties if you want a different buffet experience.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, good food, wine 4/10 they can do better
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 7 nights in Mar 2026