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Hotel New Grand

4.5 star property
Luxury hotel with 4 restaurants and 24-hour front desk

Photo gallery for Hotel New Grand

4 restaurants, breakfast, lunch, dinner served; French cuisine
Staircase
Banquet hall
Front of property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520
  • Osanbashi International Passenger Terminal
    ‪9 min walk‬
  • Yokohama Stadium
    ‪12 min walk‬
  • Red Brick Warehouse
    ‪14 min walk‬
  • Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Run of the House

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Run of the House

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Down duvet
Bidet
Designer toiletries
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

View all photos for [Check-in 15:00] Bayside Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Bayside Twin, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Bay View Double, Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Bay View Double, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Regular Twin, Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Regular Twin, Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayside Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Bayside Double Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Side Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Side Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Deluxe Twin, Non Smoking

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower High Floor Suite Double, Non Smoking

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Bay View Double, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Suite Double, Non Smoking

[Check-in 15:00] Grand Suite Double, Non Smoking

[Check-in 15:00] Grand Suite Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Suite Twin, Non Smoking

[Check-in 15:00] Grand Suite Twin, Non Smoking

[Check-in 15:00] Grand Suite Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Regular Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Regular Twin, Non Smoking

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Main Building Grand Double

[Check-in 15:00] Main Building Grand Double

[Check-in 15:00] Main Building Grand Double

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Down duvet
Hairdryer
Bidet
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Single Room, Main Building

Egyptian cotton sheets, premium bedding, down duvets, minibar

Single Room, Main Building

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Down duvet
Bidet
Designer toiletries
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Bay View Twin, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Side Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Side Twin, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Check-in 15:00] Tower Bay View Twin, Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Bay View Twin, Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Check in after 3 Pm-Grand Club Floor Twin Room with Extra Bed-Tower Building-Non-Smoking

  • Sleeps 3

View all photos for Tower Building Standard Twin Room- Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Tower Building Standard Twin Room- Smoking

  • Sleeps 2

View all photos for Standard Floor Bay View Hollywood Twin Room Tower Non smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Standard Floor Bay View Hollywood Twin Room Tower Non smoking

  • Sleeps 2

Grand Deluxe Twin Room Main Building

  • Sleeps 2

View all photos for Grand Club Floor High Floor Triple Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor High Floor Triple Room

  • Sleeps 3

Standard Floor Bay View Corner Double Room Tower Smoking

  • Sleeps 2

Grand Club Floor Twin Room High floor Non smoking

  • Sleeps 2

View all photos for Grand Club Floor Bay View Hollywood Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor Bay View Hollywood Twin Room

  • Sleeps 2

View all photos for Grand Double Room Main Building

Bathroom

Grand Double Room Main Building

  • Sleeps 2

View all photos for Superior Floor Tower Side Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Tower Side Double Room

  • Sleeps 2

[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking

  • Sleeps 2

View all photos for Grand Club Floor Bay View Corner Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor Bay View Corner Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for [Check-in 15:00] Tower Bay View Twin, Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Bay View Twin, Smoking

  • Sleeps 2

[Check-in 15:00] Tower Bay View Twin, Non Smoking

  • Sleeps 2

View all photos for Standard Floor Standard Twin Room Non smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Standard Floor Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Standard Floor Bay View Corner Double Room Tower

Egyptian cotton sheets, premium bedding, down duvets, minibar

Standard Floor Bay View Corner Double Room Tower

  • Sleeps 2

View all photos for Macarthur' Suite- Main Building

Egyptian cotton sheets, premium bedding, down duvets, minibar

Macarthur' Suite- Main Building

  • Sleeps 2

View all photos for Grand Twin Suite Main Building

Living area

Grand Twin Suite Main Building

  • Sleeps 2

Standard Floor Bay View Corner Double Room Tower Non smoking

  • Sleeps 2

View all photos for Superior Floor Bay Side Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Bay Side Twin Room

  • Sleeps 2

View all photos for Superior Floor Bay Side Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Bay Side Double Room

  • Sleeps 2

View all photos for Grand Club Floor Premier Double Suite

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor Premier Double Suite

  • Sleeps 2

View all photos for Tower High Floor Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Tower High Floor Twin Room

  • Sleeps 2

View all photos for Superior Floor Bay Front Hollywood Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Bay Front Hollywood Twin Room

  • Sleeps 2

View all photos for Tower Building Standard Floor Standard Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Tower Building Standard Floor Standard Twin Room

  • Sleeps 3

View all photos for Superior Floor Bay Front Corner Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Bay Front Corner Double Room

  • Sleeps 2

Grand Twin Room Main Building

  • Sleeps 2

View all photos for Grand Double Suite Main Building

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Double Suite Main Building

  • Sleeps 2

View all photos for Superior Floor Bay Side Comfort Triple Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Bay Side Comfort Triple Room

  • Sleeps 3

View all photos for Grand Club Floor Double Room High Floor

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor Double Room High Floor

  • Sleeps 2

View all photos for Grand Club Floor Premier Twin Suite

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor Premier Twin Suite

  • Sleeps 2

View all photos for Check in after 3 Pm-Superior Floor Tower Side Twin-Non Smoking

Combined shower/bathtub, designer toiletries, hair dryer, slippers

Check in after 3 Pm-Superior Floor Tower Side Twin-Non Smoking

  • Sleeps 3

View all photos for Grand Club Floor Presidential Suite

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor Presidential Suite

  • Sleeps 2

View all photos for Superior Floor Universal Design Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Universal Design Room

  • Sleeps 2

View all photos for Premium Twin Room - Tower Building - Non-Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Twin Room - Tower Building - Non-Smoking

  • Sleeps 2

Run Of House

  • Sleeps 2

View all photos for Twin With Bayside-Superior Floor Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Twin With Bayside-Superior Floor Non Smoking

  • Sleeps 3

View all photos for Premium Double Room - Tower Building - Non-Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Double Room - Tower Building - Non-Smoking

  • Sleeps 2

View all photos for Tower Building Standard Floor Bay View Hollywood Twin Room Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Tower Building Standard Floor Bay View Hollywood Twin Room Smoking

  • Sleeps 2

About the area

Yokohama

A luxury stay in the heart of Yokohama awaits you at Hotel New Grand. Within just a 15-minute stroll, you'll find Osanbashi International Passenger Terminal and Yokohama Stadium. Highlights at this hotel include 4 restaurants and in-room free WiFi. .The fine-dining restaurant, Le Normandie, serves French cuisine and is open for breakfast, lunch and dinner. Sea Guardian 2 is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Chinatown hotel include Red Brick Warehouse and Yokohama Cosmo World.

What's nearby

  • Osanbashi International Passenger Terminal - 9 min walk - 0.8 km
  • Yokohama Stadium - 12 min walk - 1.0 km
  • Red Brick Warehouse - 14 min walk - 1.2 km
  • Yokohama Cosmo World - 3 min drive - 1.7 km
  • Pacifico Yokohama - 4 min drive - 2.4 km

Getting around

  • Motomachi-Chukagai station - 5 min walk
  • Ishikawacho station - 14 min walk
  • Tokyo (HND-Haneda) - 15 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪カフェ・ベローチェ - ‬3 min walk
  • サンマルクカフェ
  • ‪Cafe La Bohéme - ‬3 min walk
  • ‪コーヒーハウス ザ カフェ - ‬1 min walk

About this property

Hotel New Grand

Luxury hotel with 4 restaurants and 24-hour front desk
There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4736 square feet (440 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New Grand. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

  • 230 guestrooms or units
  • 18 levels
  • 2 buildings
  • 4 dining venues
  • Conference rooms
  • 4736 sq ft of conference space
  • 440 sq. m of conference space
  • Built in 1927
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel New Grand offers 230 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,500 per day)

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Il Giardino
  • Le Normandie
  • Sea Guardian 2
  • The Cafe
  • Yugyoan Tankuma

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • 2 buildings
  • Banquet hall
  • Built in 1927
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's garden will be closed from now to August 29, 2025 due to construction.
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

What is the cancellation policy at Hotel New Grand?

Hotel New Grand offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel New Grand?

Yep, Hotel New Grand has a self car park for JPY 1500 per day.

Are there any beaches close to Hotel New Grand?

The closest beach to Hotel New Grand is Zaimokuza Beach (17.9 km).

What makes Hotel New Grand a romantic place to stay?

Ocean-view dining and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel New Grand.

Does Hotel New Grand serve breakfast?

Yeah, brekkie is served daily.

Is there a free airport shuttle available at Hotel New Grand?

No, Hotel New Grand does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel New Grand?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel New Grand?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel New Grand?

No, only service animals are allowed.

Hotel New Grand Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1004 reviews
Rating 8 - Good. 185 out of 1004 reviews
Rating 6 - Okay. 36 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Staff was very friendly, helpful and courteous. The hotel and the room was immaculate.
Stayed 1 night in May 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right at Yamashita park and Chinatown, and within walking distance to the Red Brick Warehouse. Room is comfortable and spacious, and amenities were great. Staff were warm and courteous.
Stayed 6 nights in May 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Tower room had a great view of the park and the bay. Service was outstanding. It would have been helpful to have an additional luggage space or rack (I didnt ask). The Japanese set dinner was very interesting and tasty - Kyoto style cuisine.
Stayed 2 nights in May 2025

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classic hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

A very excellent hotel with excellent service. If you get a room that overlooks the bay the room is very large. For people who do not wish to eat at the restaurant which can be a little pricey there is a McDonald’s and a large selection of dining close by. The hotel is very near the cruise port for those taking a cruise. The hotel does not have a shuttle to the cruise port, but they arrange a taxi and the price is approximately six dollars. you could walk to the Chinatown area of Yokohama and approximately 3 to 5 minutes.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark Anchor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Café had delicious sandwiches and desserts.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in after midnight for a one night stay (our flight had been delayed). I ask if it was possible to do a late check out ( one hour) from 11 am to 12. Yes but 3500yen for one hour. That's a bit steep. Otherwise lovely hotel. Illy coffee in room.
Stayed 1 night in Apr 2025

10/10 Excellent

Alderic Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay and I will stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third visit to the New Grand Hotel prior to a cruise. We love the history and ambience of the old part and the great harbour views from the tower part. The staff are very attentive and professional and the gardens out front are delight to stroll in. China town close by is a great contrast to visit especially all lit up at night.
Stayed 2 nights in Apr 2025

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Kayoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, room comfort
The hotel was perfect for our needs close to the port for our departure onto a cruise. The hotel staff were very helpful in check in, storing luggage and showing us the hotels amenities. The hotel itself is a little dated and is showing its age from the carpets to fixtures and fittings etc but everything worked in the room although I couldn't figure out the AC. The view of the port and downtown were excellent. I would stay here again even though the place needs updating its got a lot going for it.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna Marie

Stayed 2 nights in Apr 2025

10/10 Excellent

KAM NONG

Liked: Cleanliness, staff & service, property conditions & facilities
Fast excellent services everywhere
Stayed 1 night in Apr 2025

10/10 Excellent

Klaus H

Travelled with partner
Liked: Amenities
Super clean VERY professional staff. Great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

kilhak, Tamuning

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Chinatown.

10/10 Excellent

Vickie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very close to the pier, Chinatown, shopping, and a train station. My room is very comfortable and spacious.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sepehr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and close to key attractions in Yokohama. Very friendly staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully maintained historic property that exudes elegance of another time. It is well-located by the waterfront across from Yamashita Park, near multiple shopping venues, and colorful Chinatown. The Keikyu limo bus to Haneda Airport stops right in front of the property. The staff are very attentive. We would return again.
Stayed 3 nights in Apr 2025

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best we have stayed in. The staff are all incredible.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bradford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great area, convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Bradford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great location
Stayed 1 night in Apr 2025