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The Queens Hotel & Victoria Cloisters

2.0 star property

Photo gallery for The Queens Hotel & Victoria Cloisters

A balcony with a table and chairs, a view of a river, and buildings in the background.
A restaurant with wooden tables and chairs, a blue wall, and a large window.
A hotel lobby with a mix of armchairs and sofas, a patterned carpet, and a large mirror on the wall.
A historic building with a sign reading "WOODS MILL QUAY".
A red brick building with a sign reading "Woodsmill Quay."

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
The current price is NZ$284
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Queens Staith, Skeldergate, York, England, YO1 6DH
  • Place, York Christmas Market
    ‪3 min walk‬
  • Place, York City Walls
    ‪3 min walk‬
  • Place, Shambles
    ‪4 min walk‬

Room options

View all photos for Standard Double Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a window with curtains, and a headboard with a lamp.

Standard Double Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use, 1 King Bed

A hotel room with a large bed, a desk with a chair, a window with curtains, and a headboard with a lamp.

Standard Double Room Single Use, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Twin Room, 1 Bedroom

9.2 out of 10
Wonderful
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, and a television.

Superior Double Room, 1 King Bed, River View

8.6 out of 10
Excellent
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, and a television.

Superior Single Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room, 1 King Bed

A hotel room with two beds, a desk, a chair, and a small table.

Family Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Family Room, River View

A hotel room with two beds, a desk with a remote control, a chair, a coat rack, and a television on the wall.

Superior Family Room, River View

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Smoking Room

A hotel room with a large bed, a desk with a chair, a small table, and a window with curtains.

Double Smoking Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a chair, a round table with a brochure, and a wall-mounted lamp.

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

A neatly arranged bedroom with a bed, bedside tables, a desk, and a chair.

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

A neatly made bed with a headboard, two bedside tables with lamps, a chair, and a mirror on the wall.

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

8.8 out of 10
Excellent
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

A neatly made bed with white linens, a red chair, a bedside table with a lamp, and a framed picture on the wall.

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

A living room with a wooden coffee table, a grey sofa with floral cushions, a dining table with chairs, and a TV on a shelf.

One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

A modern living room with a sofa, two armchairs, a wooden coffee table, and a dining table with chairs. There is a kitchen area with cabinets and appliances.

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

8.8 out of 10
Excellent
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

A double bed with white linens and two bedside tables with lamps.

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

A neatly arranged bedroom with a bed, bedside lamps, a desk, and a chair.

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Double Room with Shower

A hotel room with a bed, desk, chair, and a mirror.

Accessible Double Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room with Shower

A hotel room with two beds, a desk, a chair, and a small round table.

Accessible Twin Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for One Bed Double Apartment Sleeps 2 (a1/a4/a7/a10)

Iron/ironing board (on request), bed sheets

One Bed Double Apartment Sleeps 2 (a1/a4/a7/a10)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 10

View all photos for Apartment with 2 single beds plus double sofa bed

Iron/ironing board (on request), bed sheets

Apartment with 2 single beds plus double sofa bed

  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

About the area

York

The Queens Hotel & Victoria Cloisters puts you in the heart of York, within just a 10-minute stroll of popular attractions like York City Walls and Shambles. Highlights at this hotel include a restaurant and in-room Smart TVs. .The brasserie, Royal Brasserie, serves British cuisine and is open for breakfast and dinner. Riverside Lounge is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and multilingual staff. Full breakfast is available on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this Bishophill hotel include York Minster and York Racecourse.

What's nearby

  • York Christmas Market - 3 min walk - 0.3 km
  • York City Walls - 3 min walk - 0.3 km
  • Jorvik Viking Centre - 3 min walk - 0.3 km
  • Shambles - 4 min walk - 0.4 km
  • York Minster - 7 min walk - 0.7 km

Getting around

  • York Station - 9 min walk
  • Leeds (LBA-Leeds Bradford) - 42 min drive

Restaurants

  • ‪The Ackhorne Inn - ‬3 min walk
  • ‪Drift-In Cafe - ‬3 min walk
  • ‪Golden Ball - ‬3 min walk
  • ‪Slug & Lettuce - ‬2 min walk
  • ‪Nando's - ‬4 min walk

About this property

The Queens Hotel & Victoria Cloisters

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Queens Hotel & Victoria Cloisters also features multilingual staff, a television in common area, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this York hotel.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • Built in 2000
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Queens Hotel & Victoria Cloisters offers 78 accommodations with a hairdryer and free toiletries. 32-inch Smart televisions come with digital channels.

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4.5 out of 5, Wonderful, 1,795 reviews
The price is NZ$196
includes taxes & fees
23 Aug - 24 Aug
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 19.50 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Lounge
  • Royal Brasserie

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 9.50 for children
  • Self-parking fee: GBP 19.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking and high chair. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York

Frequently asked questions

What is the cancellation policy at The Queens Hotel & Victoria Cloisters?

The Queens Hotel & Victoria Cloisters offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Queens Hotel & Victoria Cloisters?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at The Queens Hotel & Victoria Cloisters on 24 Aug 2026 start from NZ$284, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Queens Hotel & Victoria Cloisters?

Yep, The Queens Hotel & Victoria Cloisters has a self car park for GBP 19.50 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does The Queens Hotel & Victoria Cloisters serve breakfast?

You bet, visitors love the full breakfast here! Offered on weekdays between 7:30 AM and 10:00 AM and weekends from 7:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at The Queens Hotel & Victoria Cloisters?

No, The Queens Hotel & Victoria Cloisters does not offer an airport shuttle service.

Is there a bar or restaurant at The Queens Hotel & Victoria Cloisters?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Queens Hotel & Victoria Cloisters?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Queens Hotel & Victoria Cloisters?

No, pets are not allowed.

The Queens Hotel & Victoria Cloisters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 518 out of 1004 reviews
Rating 8 - Good. 350 out of 1004 reviews
Rating 6 - Okay. 101 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area!
Stayed 2 nights in May 2026
Verified review

8/10 Good

janet

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location for a one night stay, breakfast good quality food .
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to the city.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, lovely staff!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location central to the train station and many attractions. It’s clear they maintain the rooms well including a fresh coat of paint, which you don’t always see with older hotels like this one (usually the paint ends up quite grubby) the breakfast is excellent as well
Stayed 1 night in May 2026
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great location,really nice room and the staff were so friendly and welcoming.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. Prime location on the river. Perfect for exploring York. Staff efficient and friendly.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Megan

Liked: Cleanliness, staff & service
The staff were excellent, Sarah was particularly helpful
Stayed 2 nights in May 2026
Verified review

8/10 Good

Zenab

Liked: Cleanliness, staff & service
Excellent location. Comfortable bed. Helpful and friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Agnar

Liked: Cleanliness, staff & service, amenities
A clean, spacious and cozy apartment. Perfect for a couple of nights while visiting York. Great hospitality from the staff, thank you for our stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location, room was clean with all standard features in working order. Morning buffet style breakfast was excellent with food freshly cooked and of good quality. A very nice two night stay - Thank you
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was well equipped, comfortable, clean and in a great location so close to sites. A great find and the staff were genuinely welcoming and friendly.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. The flat pillows were hard and uncomfortable.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book parking early. Staff really helpful and polite. Hotel was lovely, spacious room too.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Grat location, clean, fabulous breakfast, comfy bed (didnt really like the pillows) friendly staff, would definitely return.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was excellent! Great location, the room was spotless and the breakfast was very good too. I would definitely stay here.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Esme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was so well stocked. Lots of items to make our self catering weekend easy. Even a Bluetooth speaker which we didn’t expect. Location was great too.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and conveniently located right on the River Ouse. Great buffet breakfast and helpful staff. The property is a little dated and parking is limited and cost extra. The rooms are large, and a luggage rack and some place to sit would be a helpful additions.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plesent stay. Room clean and tidy. Breakfast was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the centre of York. Clean apartment with comfortable bed and good facilities. Easy to access. Stored suitcase at the hotel. If we return to York will use again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location! Fabulous views, amazing food, recommend having dinner, bed and breakfast. Staff are really helpful, friendly and professional
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities
lovly loction to town center literally 1 min walk over bridge ,rooms are dated only critique, day beds were comfy ,quiet location even tho close to town.defo would stay again
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff. Breakfast was amazing. Only issue is there needs to be more plug sockets in the room
Stayed 2 nights in Mar 2026