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Pandora Vista Retreat

5.0 star property
Waterfront lodge with 2 restaurants and 2 outdoor pools

Photo gallery for Pandora Vista Retreat

Exterior
Property video
Royal Suite (Min stay 2 nights get free pick-up service )
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
No.88 Yexipu, Zhangjiajie, Hunan, 427000
  • Place, Wulingyuan Scenic Area
    ‪1 min walk‬
  • Place, Sea of Clouds
    ‪29 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪41 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪40 min drive‬

Room options

View all photos for Signature Room, 1 Bedroom, Balcony, Mountain View

Signature Room, 1 Bedroom, Balcony, Mountain View | Terrace/patio

Signature Room, 1 Bedroom, Balcony, Mountain View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View | Terrace/patio

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View | Terrace/patio

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Signature Room, 1 King Bed, Resort View, Poolside

Signature Room, 1 King Bed, Resort View, Poolside | Terrace/patio

Signature Room, 1 King Bed, Resort View, Poolside

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Balcony, Mountain View

Signature Room, 1 King Bed, Balcony, Mountain View | Terrace/patio

Signature Room, 1 King Bed, Balcony, Mountain View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Courtyard View

Signature Room, 1 King Bed, Courtyard View | View from room

Signature Room, 1 King Bed, Courtyard View

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Mezzanine

Family Room, 2 Bedrooms, Mezzanine

Family Room, 2 Bedrooms, Mezzanine

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 80 sq m
  • Sleeps 4
  • 1 King Trundle Bed

View all photos for Premier Room, 1 Bedroom, Mountain View, Courtyard Area

Premier Room, 1 Bedroom, Mountain View, Courtyard Area

Premier Room, 1 Bedroom, Mountain View, Courtyard Area

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin room with Lotus Pond View, Balcony, Bathtub and Fireplace

Twin room with Lotus Pond View, Balcony, Bathtub and Fireplace | Mountain view

Twin room with Lotus Pond View, Balcony, Bathtub and Fireplace

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Waterfront Mountain View Deluxe King Room with Balcony and Bathtub

Waterfront Mountain View Deluxe King Room with Balcony and Bathtub

Waterfront Mountain View Deluxe King Room with Balcony and Bathtub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Zhangjiajie

A luxury stay in Zhangjiajie awaits you at Pandora Vista Retreat . You'll be 0.1 km (0.1 mi) from Wulingyuan Scenic Area and 30.2 km (18.8 mi) from Sea of Clouds. Highlights at this family-friendly lodge include 2 restaurants, 2 outdoor swimming pools and free breakfast (local cuisine). .The restaurant, 罐罐珍餐厅, is open for breakfast, lunch and dinner. 星河吧 is the lodge's own bar. Enjoy the karaoke, kids' swimming pool, free pool cabanas and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free theme park shuttle. .In the region of this 5-property class Wulingyuan lodge you'll find Zhangjiajie National Forest Park.
View more Lodges in ZhangjiajieOpens in a new window

What's nearby

  • Wulingyuan Scenic Area - 1 min walk - 0.0 km
  • Sea of Clouds - 29 min drive - 27.3 km
  • Tianmen Mountain Cable Car - 38 min drive - 49.6 km
  • Zhangjiajie National Forest Park - 41 min drive - 51.7 km
  • Great Gate at Tianmen Mountain - 58 min drive - 57.8 km

Getting around

  • Zhangjiajie (DYG) - 65 min drive

Restaurants

  • ‪McDonald's (麦当劳) - ‬33 min drive
  • ‪天桥餐厅 - Avatar Restaurant - ‬34 min drive
  • ‪Tea House - ‬33 min drive
  • ‪Discos - ‬34 min drive
  • ‪Whispering Mountain - ‬20 min walk

About this property

Pandora Vista Retreat

Waterfront lodge with 2 restaurants and 2 outdoor pools
Pandora Vista Retreat offers its guests 2 outdoor swimming pools and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A library, a terrace, and multilingual staff are also featured at the luxury Pandora Vista Retreat . An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 5-star Zhangjiajie lodge is smoke free.

  • 40 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Local cuisine
  • Breakfast available (free)
  • Karaoke
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
Pandora Vista Retreat offers 40 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 10 metres; reservations required
  • Offsite parking; reservations required
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Free theme park shuttle
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 8 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 星河吧
  • 罐罐珍餐厅

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Karaoke
  • Library
  • Rooftop pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In a national park
  • In the mountains
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 200.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 190 per vehicle (one-way)
  • Rollaway bed fee: CNY 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay and cash.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Homeward Mountain Hotel Zhangjiajie
Homeward Mountain Zhangjiajie
Homeward Mountain
Homeward Mountain Hotel
Pandora Vista Retreat Hotel
Pandora Vista Retreat Zhangjiajie
Pandora Vista Retreat Hotel Zhangjiajie

Frequently asked questions

Is parking available at Pandora Vista Retreat ?

Yep, Pandora Vista Retreat has a free self car park.

Does Pandora Vista Retreat have a pool?

Pandora Vista Retreat has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Pandora Vista Retreat ?

Pandora Vista Retreat features a rooftop pool, free pool cabanas and 2 restaurants. All guestrooms come with premium bedding, late-night room service and free minibar items.

What makes Pandora Vista Retreat a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Pandora Vista Retreat .

Is Pandora Vista Retreat family-friendly?

You bet! With amenities such as a children's pool, free food shopping service and laundry facilities, it's no surprise that Pandora Vista Retreat is a hit with families.

Does Pandora Vista Retreat serve breakfast?

You bet, free local cuisine brekkie is on offer daily from 8 AM to 10 AM.

Is there a free airport shuttle available at Pandora Vista Retreat ?

No, but there's an airport shuttle that runs from 6:00 AM - 10:00 PM on request for a fee.

Is there a bar or restaurant at Pandora Vista Retreat ?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pandora Vista Retreat ?

Check-in begins at 2 PM. Check-out time is noon.

Pandora Vista Retreat Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

SANTIAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiffany was extremely accomodating. This hotel is near the less frequented WEST GATE of the park, which means a lot less options for everything. Only because of Tiffany's help throughout our trip would I say this was a 5 star experience. 4 stars mostly because the nearby restaurant is very local and might not be suitable for Western families with toddlers, like ours.
Stayed 2 nights in Sep 2025

8/10 Good

Rashida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Pandora Vista Retreat was truly exceptional. The hotel offered outstanding service, going above and beyond to accommodate all our needs. Surrounded by breathtaking views, the location was both peaceful and picturesque. Linda, our main contact before arrival, was incredibly helpful in ensuring we reached the resort safely. During our stay, Winnie, the resort staff and English translator, was always available and attentive, making sure everything ran smoothly. We couldn’t have asked for a better experience.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
If you want to stay in the country side with no room service, no restaurant, outdoor bathroom (which I don’t recommend in the winter) then this is the hotel for you. It is probably not the best option for tourists that are visiting Zhangjiajie as it in an isolated area. The hotel itself is clean, and the views are amazing! It was a good experience but it wasn’t what I had hoped.
Stayed 1 night in Dec 2019

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint break from city life

This is such a cute hotel. The service was great, food was delicious, and the property was so quiet and peaceful. It was raining when we were there so we couldn’t use the pool, but I bet it would be even more beautiful on a warm sunny day. The staff is friendly and wanting to please the guests. There isn’t really anything nearby which was fine for us as we needed a break from the chaos of a city. They have a bar, which is beautiful, up on a hill with karaoke and the bartender was so sweet playing us some American music! Would definitely recommend his hotel.
Stayed 3 nights in May 2019

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique magical place with great hospitality

Super surprised by the quality and uniqueness of this hotel. The staff were super attentive, food was fantastic and the area is magical. There is a great hike right up the valley behind the hotel. Rooms are nice and toasty in the winter but the rest of the hotel is a little cold so bring warm clothes. Looking forward to going back here one day
Stayed 2 nights in Feb 2019

10/10 Excellent

RANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to mentally relax in

Absolutely fantastic hotel , it will disconnect you from the world and it's very close to the Zhangjiajie national forest park . Grace at the reception is incredible and extremely helpful. Everyone at the resort are just so kind. I highly recommend you to use the hotel services for any airport pick-up and drops. Airport taxi will not accept to drop you there because it's very far away from the city center and the way is dark at night and a bumpy ride. All the important attraction could be arranged from the hotel. Due to the location it's challenging to do it on your own except for the national park forest which is just few mins away.
Stayed 3 nights in Jun 2018

4/10 Poor

Stig

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Mixed experience

Mixed Experience at Pandora Vista – Great Staff, But Several Drawbacks Pandora Vista is conveniently located just outside the west gate of the national park, and the hotel offers transport to the entrance, which is a nice touch. The highlight of our stay was Tiffany, a staff member who went above and beyond to assist us. She helped with tour bookings, route planning, and general advice—her support truly made a difference and was the best part of our experience. The hotel itself is small and has charming, cozy rooms. However, cleanliness was lacking, and we noticed mold on the walls, which was concerning. During our visit, the hotel was crowded with families, and the noise level was very high—from early morning until late at night. The hallways and pool area were filled with loud shouting and screaming, which made it difficult to relax. Meals are served a few hundred meters away from the hotel in a rather shabby back room. Breakfast consisted of noodles, dry bread, and occasionally some fruit—no drinks were provided, and overall it wasn’t worth eating. Dinner was available at the same location, but the menu was extremely limited, overpriced, and lacked flavor. Unfortunately, the hotel’s remote location means there are few, if any, alternative dining options nearby.
Stayed 5 nights in Jul 2025

10/10 Excellent

Hannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019