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Hotel Zihua Caracol

2.5 star property
Hotel with 2 restaurants, near La Ropa Beach

Choose dates to view prices

Hotel Zihua Caracol

Photo gallery for Hotel Zihua Caracol

2 restaurants, breakfast served
Exterior
Suite Familiar
2 restaurants, breakfast served
Lobby

Overview of Hotel Zihua Caracol

Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Your area essentials

Map
Calle Adelita Sn Playa La Madera, Zihuatanejo, GRO, 40880
  • Popular LocationLa Madera Beach2 min walk
  • Popular LocationLa Ropa Beach12 min drive
  • Popular LocationLas Gatas Beach18 min drive
  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)22 min drive

Room options

View all photos for Suite King Size

Suite King Size

Suite King Size

Highlights

Individually furnished
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
In-room safe
Daily housekeeping
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Private bathroom
Cable channels
In-room safe
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Familiar

Suite Familiar

Suite Familiar

Highlights

Individually furnished
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
In-room safe
Daily housekeeping
  • 42 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room King Size

Standard Room King Size

Standard Room King Size

Highlights

Individually furnished
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
In-room safe
Daily housekeeping
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

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The price is NZ$172
for 1 night
includes taxes & fees
16 May - 17 May
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About the area

Zihuatanejo

Hotel Zihua Caracol places you in the centre of Zihuatanejo, steps from La Madera Beach and within a short 5-minute stroll of Zihuatanejo Bay. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .The café, Restaurante Los Caracoles, is open for breakfast and lunch. Terraza Burgados Grill is the hotel's own rooftop bar. Additionally, you'll find free WiFi in public areas and a coffee shop/cafe. Full breakfast is available daily between 8:00 AM and 11:00 AM. .Attractions within a 20-minute drive of this Playa La Ropa hotel include La Ropa Beach and Las Gatas Beach.

What's nearby

  • La Madera Beach - 2 min walk
  • Zihuatanejo Bay - 3 min walk
  • Fisherman's Walk - 12 min walk
  • La Ropa Beach - 12 min drive
  • Las Gatas Beach - 18 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 20 min drive

Restaurants

  • Terracita Beach - 6 min walk
  • Kau-Kan - 2 min walk
  • Boxha Café - 4 min walk
  • Mr Lalo - 7 min walk
  • Margaritas - 3 min walk

About this property

Hotel Zihua Caracol

Hotel with 2 restaurants, near La Ropa Beach
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at Hotel Zihua Caracol. Free self parking is available.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Bar or lounge
  • Coffee shop
Hotel Zihua Caracol offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature a safe. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include a shower. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Restaurante Los Caracoles
  • Terraza Burgados Grill

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Building

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: MXN 500
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 90 for children
  • Early check-in fee: MXN 500 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    Contactless check-out is available.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Zihua Caracol
Zihua Caracol
Hotel Zihua Caracol Zihuatanejo
Zihua Caracol Zihuatanejo
Hotel Zihua Caracol Hotel
Hotel Zihua Caracol Zihuatanejo
Hotel Zihua Caracol Hotel Zihuatanejo

Frequently asked questions

Is parking available at Hotel Zihua Caracol?

Yep, Hotel Zihua Caracol has a free self car park.

How much does it cost to stay at Hotel Zihua Caracol?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Hotel Zihua Caracol on 8 May 2024 start from NZ$402.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Zihua Caracol?

Yep, Hotel Zihua Caracol is a short 2-minute walk from La Madera Beach.

Does Hotel Zihua Caracol have a pool?

Hotel Zihua Caracol has an outdoor pool.

Does Hotel Zihua Caracol serve breakfast?

Sure does, full brekkie is offered daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Zihua Caracol?

No, Hotel Zihua Caracol does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Zihua Caracol?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Zihua Caracol?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Zihua Caracol?

No, pets are not allowed.

Hotel Zihua Caracol Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 200 reviews" "
Rating 8 - Good. 76 out of 200 reviews" "
Rating 6 - Okay. 52 out of 200 reviews" "
Rating 4 - Poor. 22 out of 200 reviews" "
Rating 2 - Terrible. 10 out of 200 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No service at all, no coffee, shower was cold and hard to use
Stayed 1 night in Jan 2024

6/10 Okay

Jo-Ann

Liked: Cleanliness, staff & service
January 2024. The staff here are very lovely and kind.The pool was clean & nice and deep although only 2 lounge chairs for the whole hotel. Do not bother with the all included breakfast. It was terrible at best making us not want to order anything else out of the onsite restaurant. The beds were extremely hard but the location was absolutely perfect. Just a quick three minute walk to the beach.
Stayed 8 nights in Jan 2024

6/10 Okay

Nancy

Travelled with family
Disliked: Staff & service
They do not leave clean towels unless you request them during specific hours. They stole $100 from my bag.
Stayed 5 nights in Dec 2023

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness
Sheets were dirty. Loud music from the restaurant.
Stayed 1 night in Dec 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how the hotel look like a Hacienda, but it needs to be updated…it would of been nice if it had a fridge inside the room. The bathroom sink has a crack and it leaks, other than that it was just ok… the swimming pool was nice the staff was very friendly .
Stayed 10 nights in Mar 2023

8/10 Good

Robert, Sherwood Park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located close Madeira beach access. The staff are extremely friendly and helpful. The rooms are very basic, but who spends much time in your hotel room when you are in Zihua.
Stayed 7 nights in Mar 2023

6/10 Okay

Colleen, Port Moody

Stayed 7 nights in Feb 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 2 weeks here, comfortable and close to the beach. Staff was friendly and housekeeping was helpful. Shout out to Anna who always made sure I had plenty of towels. Breakfast was good and pool was very nice.

6/10 Okay

cynthia marie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
safe deposit box full of 1000s of ants. room was close to dining room so was noisy. too high priced for a single occupant. liked the old time feel of the area
Stayed 21 nights in Jan 2023

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and friendly staff
Stayed 2 nights in Jan 2023