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Zumaia Hotela

1.0 star property

Photo gallery for Zumaia Hotela

Triple Room
Reception
Restaurant
Exterior
Desk, cots/infant beds, rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
The current price is NZ$280
includes taxes & fees
14 June - 15 June

Explore the area

View map
Alai Auzategia Auzoa, 13, Zumaia, Guipuzcoa, 20750
  • Place, Itzurun Beach
    ‪13 min walk‬
  • Place, Zuloaga Museum
    ‪14 min walk‬
  • Place, Santiago Beach
    ‪16 min walk‬
  • Airport, San Sebastian (EAS)
    ‪42 min drive‬

Room options

View all photos for Single Room

Desk, cots/infant beds, rollaway beds, free WiFi

Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Room

Room

Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

About the area

Zumaia

At Zumaia Hotela you'll be within a 20-minute stroll of Bay of Biscay and Itzurun Beach. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free parking nearby. .Sights within a 20-minute walk of this Zumaia hotel include Santiago Beach and Zuloaga Museum.

What's nearby

  • Itzurun Beach - 13 min walk - 1.1 km
  • Zuloaga Museum - 14 min walk - 1.2 km
  • Santiago Beach - 16 min walk - 1.4 km
  • Concha Promenade - 25 min drive - 33.2 km
  • Concha Beach - 28 min drive - 34.6 km

Getting around

  • Zarautz Station - 20 min drive
  • San Sebastian (EAS) - 42 min drive

Restaurants

  • ‪Elkano - ‬6 min drive
  • ‪Idoia Ardotegia - ‬11 min walk
  • ‪Ubera jatetxea - ‬13 min walk
  • ‪Taberna Justa - ‬9 min walk
  • ‪Itzurun Taberna - ‬12 min walk

About this property

Zumaia Hotela

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Zumaia Hotela.

This Zumaia hotel is smoke free.

  • 16 guestrooms or units
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Zumaia Hotela offers 16 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Zumaia hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 4.50 for adults and EUR 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 4.50 for adults and from EUR 4.50 for children
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Zumaia Hotela Hotel
Zumaia Hotela Zumaia
Zumaia Hotela Hotel Zumaia

Frequently asked questions

What is the cancellation policy at Zumaia Hotela?

Zumaia Hotela offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zumaia Hotela?

As of 10 Jun 2026, prices found for a 1-night stay for 2 adults at Zumaia Hotela on 14 Jun 2026 start from NZ$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Zumaia Hotela?

Yep, Zumaia Hotela is a short 15-minute walk from Itzurun Beach.

Is Zumaia Hotela family-friendly?

You bet! With amenities such as a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Zumaia Hotela is a hit with families.

Does Zumaia Hotela serve breakfast?

Yeah, buffet brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Zumaia Hotela?

No, Zumaia Hotela does not offer an airport shuttle service.

Is there a bar or restaurant at Zumaia Hotela?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Zumaia Hotela?

Check-in begins at 3:00 PM. Check-out time is noon.

Zumaia Hotela Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shelter from the rain

Very nice, staff was very friendly and helpful with our luggage transfer. We were cold and wet and the staff made us feel welcome.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Estella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were walking the Camino and it was very nice to have a comfortable bed and a shower with heavy water pressure. Furthermore, there was a clean laundry a block away.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre petite pour trois. Télécommande de la Tv qui ne fonctionne pas. Rideau qui ne se rabaisse pas. Propreté douteuse et sans insonorisation. Environnement sans charme. Suis client depuis des années chez Hotel.com et suis extrêmement déçu, surtout pour un chambre à 145€
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre double réservée pour 3 nuits pour randonner sur le chemin de Santiago, étapes accessibles par le topo dont la gare se trouve tout près de l'hôtel. Accueil chaleureux de Dany qui parle bien francais, serviable et de bon conseil. Petit déjeuner continental varié et copieux pour 6€50. Centre ville avec restaurants à 10 mn à pied. Supermarché à 50m de l'hôtel. Hôtel propre et au calme pour bien se reposer apres une bonne journée de marche.
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Raul Gomez

Disliked: Staff & service, property conditions & facilities
En Expedia parece que está cerca del centro. Pero está en una urbanización lejana. Tienes que hacer medio maratón para llegar a Zumaia Centro. Además, cuando reservas te dicen que no quedan habitaciones doble. Te venden una triple. Cuando llegas, te dicen que sí hay habitaciones dobles, pero que he de pagar la triple(39€ más). A la salida te reclaman los 10€ por llevar perro. Realmente, yo ya había pagado 39 € por ser triple. Pero te dicen que no, que los pagues. Toma el dinero y corre. No recomiendo para nada alojatse en esta bazofia de establecimiento.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en famille

Séjour en famille très agréable, la personne qui nous a accueilli est très sympathique! Petit bémol sur le buffet du petit déjeuner mais l’ensemble du séjour a été très agréable
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato exquisito y muy atentos a todo
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Heike

Disliked: Cleanliness, staff & service, property conditions & facilities
Lage des Hotels unschön Personal unfreundlich
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion genial, el trato inmejorable. Sin duda repetiremos
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service
la proximité de la ville de zumaia et la tranquillité du soir avec tout de même des adresses sympa à proximité !!! très pratique également pour se rendre à la gare !!!
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

carine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hadden een heel fijn verblijf. Heel vriendelijk personeel.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Horst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr schön dort. Sehr freundliches Personal.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, room comfort

Muy buena opción

Este pequeño hotel integrado en la primera planta de un edificio de viviendas es acogedor, confortable i con servicio amable. La única pega es que justo debajo hay las sillas de la terraza del bar del hotel y entre las 07:30 y 08:00 de la mañana las arrastran ( no sé si para colocarlas o para limpiar ) haciendo bastante ruido. Quitando ese solucionable detalle es una muy buena opción para visitar Zumaia o incluso Bilbo o Donosti ya que la estación de tren queda a 4 minutos andando.
Stayed 3 nights in Nov 2021
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor y bien ubicado

El personal muy agradable, la zona ideal y la habitación correcta, incluso con un balcón con mesa. Los únicos 'peros' fueron una puerta de la ducha rota y el wifi, que no llegaba apenas a la habitación. Fácilmente solucionable todo.
Stayed 4 nights in Aug 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
En la habitacion.no funciona ni el secador de pelo,ni telefono,niel televisor,ni sube ni baja volumen y algunas cadenas ,no se ven,avisado el.propietario lo intenta y no.puede arreglarlo y me deja asi de tranquilo,una actitud inexplicable. No volveria ,ni lo recomendare,es una pena pues es ya la tercera vez q venia,y esta muy bien situado.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Peer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025
Verified

8/10 Good

Ana Belen

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel personnel très sympathique

Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Carmen

Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Javier

Stayed 1 night in Sep 2021
Verified

6/10 Okay

Maria

Stayed 2 nights in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021