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4.0 out of 5

"Best location in Zurich, rooms are small but clean well appointed. " More

By a verified traveller on Sun 04 Feb 2024

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Hotel Description

Central Plaza Hotel puts you in the heart of Zürich, connected to a shopping center and within just a 10-minute stroll of popular attractions like Swiss National Museum and ETH Zurich. Highlights at this hotel include a restaurant, a gym, and a bar/lounge.

The steakhouse, Restaurant King's Cave, is open for dinner. Enjoy the gym along with access to fitness classes and yoga classes. Business travelers can take advantage of 2 meeting rooms and a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Continental breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4-star Old Town Zürich hotel include Bahnhofstrasse and Hallenstadion.

Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$446* Per night/room 5 May - 6 May

Junior Suite, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, River View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, River View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Central Plaza Hotel ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Central Plaza Hotel

Everyone (4) Couples (1) Family (1)
4 out of 5
Best location in Zurich, rooms are small but clean well appointed.

Posted by on 4 Feb. 2024

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Comment from Hotel Management

11 Feb. 2024 by Management Assistant

Dear AnthonyThank you for staying with us and for your kind words. It would be a pleasure to welcoming you back again. Kind regardsFranziska KläyManagement Assistant

5 out of 5
The staff, as always, were amazing and helpful and make you feel welcome. Love staying here and it is a bonus that it is very close to the main station and the old town.

Posted by on 6 Feb. 2023

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Comment from Hotel Management

7 Feb. 2023 by Management Assistant

Dear AnthonyThank you for staying with us and for your great feedback. We are happy to hear that you like our welcoming staff and the central location. We look forward to welcoming you again. Kind regardsFranziska KläyManagement Assistant

4 out of 5
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Posted by on 15 Oct. 2022

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Comment from Hotel Management

20 Oct. 2022 by Management Assistant

Dear PeterThank you for your visit and for your positive rating. We look forward to welcoming you again. Kind regardsFranziska KläyManagement Assistant

1 out of 5
Everything was ok but they didnt returned me my security deposit and i had to go to my flight they told me that your deposit will be returned to your card and it never happened

Posted by on 22 Mar. 2021

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Comment from Hotel Management

26 Apr. 2021 by Management Assistant

Dear Guest, thank you for staying with us and for your feedback. The reservation which was made on your credit card (it's not a charge, it's just an authorization) is automatically deleted by the credit card company - that means it expires automatically. If this is not apparent to you, please contact your bank. We wish you a good time. Kind regards, Franziska Kläy, Management Assistant

5 out of 5
Great hotel, excellent location (close to main station) and love the bar. Good quality rooms.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Management Assistant

Dear Guest, Thank you for taking the time to share feedback on your recent stay with us. I am pleased that our great hotel and excellent location were able to make this an amazing experience for you and the hotel was perfect for your needs. We look forward to welcoming you back here in Zurich. Kind regards, Franziska Kläy, Management Assistant

4 out of 5
Location is perfect, just across the road from Zurich HB station. Helpful and accommodating staff. Room was clean. Very comfortable beds. The restaurant is really good, cozy, great service and food, live music, reasonable prices. Unfortunately room was a bit small, no bath ( just a shower), Hotel didn’t have any pool, spa or sauna available which would be so good on cold days.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Marc P.

Dear guest, we would like to thank you for your stay and for leaving your review. We are glad to hear that you enjoyed your stay in General. With regard to the room size we would like to draw your attention to our larger categories like the superior rooms or the Junior Suites and Suites. It would be a pleasure to welcome you back in the not too distant future. Kind regards, Marc Pietrowski Front Office Manager

5 out of 5
Location. Close to everything. Friendly staff. Clean.

Posted by , from Sydney on 18 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by Management Assistant

Dear Guest, thank you for staying with us and for your review. Thank you for your compliments - your positive words will be forwarded to our staff. Kind regards, Franziska Kläy, Management Assistant

3 out of 5
hotel in need of upgrade old and tired. Lobby nice but rest of hotel old and decrepit

Posted by on 27 Oct. 2018

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Comment from Hotel Management

30 Oct. 2018 by Management Assistant

Dear Guest, thank you for staying with us and for your review. We regret to read that we did not meet your expectations. There are really modern Superior Rooms and Junior Suites. Maybe these room would be interesting for you. All bathrooms are renovated and our bar is brand new. Best regards, Franziska Kläy, Management Assistant

4 out of 5
Excellent location, nice breakfast , staff were helpful.

Posted by on 27 Sep. 2018

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Comment from Hotel Management

28 Sep. 2018 by Elisabeth Jauch

Dear Guest, thank you very much for taking your time to review your stay. It would be a pleasure to welcome you again. Kind regards Elisabeth Jauch Front Office Manager

5 out of 5

Excellent location

We had a very enjoyable stay at this hotel. The room rates are reasonable and it is in a great location. The major tram and train hubs are on your doorstep and you can easily walk to the old town and retail areas

Posted by on 19 Sep. 2017

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Comment from Hotel Management

25 Sep. 2017 by Guest Relation

Dear Guest, thank you for your stay with us and for having taken the time to share your feedback. Yes, the location is just perfect. We look forward to welcoming you again. Kind regards, Franziska Kläy, Guest Relation

About the Central Plaza Hotel

Location Central 1, Zürich, ZH 8001

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available. Public spaces have free WiFi. A health club, a terrace, and tour/ticket assistance are also featured at the business-friendly Central Plaza Hotel. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Zürich hotel.

  • 1 building
  • 103 guestrooms or units
  • 6 levels
  • Built in 1883
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Zurich (ZLP-Zurich HB Rail Station) (0.5 km / 0.3 mi)
  • Metro station: Central Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Central Plaza Hotel offers 103 accommodations with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to noon.

Restaurant King's Cave - This steakhouse serves dinner only. A children's menu is available.

Restaurant/ Bar Central 1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Central Garten - This restaurant serves lunch and dinner. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Parking height restrictions apply
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Pets allowed (no fees)
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 18
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 24–34.50 for adults, and CHF 12–34.50 for children
  • Covered self parking fee: CHF 35 per day (in/out privileges)
  • Rollaway bed fee: CHF 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Central Hotel Plaza
  • Central Plaza Hotel
  • Central Plaza Hotel Zurich
  • Central Plaza Zurich
  • Hotel Central Plaza
  • Plaza Central Hotel
  • Central Plaza Hotel Zürich
  • Central Plaza zürich
  • Central Plaza Hotel Hotel
  • Central Plaza Hotel Zürich
  • Central Plaza Hotel Hotel Zürich

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.