CitizenM Zürich puts you in the heart of Zürich, within just a 10-minute stroll of Bahnhofstrasse and Paradeplatz. Highlights at this hotel include in-room free WiFi, iPads and Smart TVs. .The restaurant, canteenM, is open for breakfast, lunch and dinner. CanteenM bar is the hotel's own bar. Business amenities include 5 meeting rooms, a 24-hour business centre, and coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Sights within a 10-minute walk of this 4-property class Old Town Zürich hotel include Fraumuenster and Helmhaus.
What's nearby
Bahnhofstrasse - 3 min walk - 0.3 km
Paradeplatz - 4 min walk - 0.4 km
Fraumuenster - 6 min walk - 0.6 km
Kunsthaus Zurich - 12 min walk - 1.1 km
Swiss National Museum - 12 min walk - 1.1 km
Getting around
Sihlstrasse Tram Stop - 1 min walk
Zürich Limmatquai Station - 10 min walk
Zurich Airport (ZRH) - 26 min drive
Restaurants
Babu's Bakery & Coffeehouse - 3 min walk
Kaufleuten - 1 min walk
Mövenpick Wein-Bar - 3 min walk
Luigia - 3 min walk
Restaurant Le Cèdre - Maurice - 3 min walk
About this property
citizenM Zürich
Lakefront hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces.
WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly citizenM Zürich.
This 4-star Zürich hotel is smoke free.
1 building
160 guestrooms or units
6 levels
Conference rooms
Built in 2019
Business centre (24 hours)
Breakfast available (surcharge)
Coffee in lobby
Front desk (24 hours)
Express check-in
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Library
Gift shop
Television in lobby
Lift
No smoking on site
Water dispenser
Bar or lounge
Dining venue
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
canteenM
canteenM bar
Things to do
Art gallery
Books
Library
TV in common areas
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Water dispenser
Guest services
Housekeeping (on request)
Multilingual staff
Business services
24-hour business centre
5 meeting rooms
Coworking space
Outdoors
On a lake
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2019
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Blackout drapes
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
IPad
IPod dock
Smart TV with digital channels
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Fan
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Recycling
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! One child 10 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately CHF 28 per person
Late check-out fee: CHF 34 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
We should mention
One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Property is also known as
citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich
Frequently asked questions
What is the cancellation policy at citizenM Zürich?
CitizenM Zürich offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at citizenM Zürich?
As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at citizenM Zürich on 12 Oct 2025 start from NZ$428.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to citizenM Zürich?
The closest beach to citizenM Zürich is Mythenquai Beach (2.1 km).
What makes citizenM Zürich a romantic place to stay?
A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Zürich.
Does citizenM Zürich serve breakfast?
Yeah, buffet brekkie is on offer daily from 6:00 AM to 11:00 AM.
Is there a free airport shuttle available at citizenM Zürich?
No, citizenM Zürich does not offer an airport shuttle service.
Is there a bar or restaurant at citizenM Zürich?
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
What time are check-in & check-out at citizenM Zürich?
Check-in begins at 2:00 PM. Check-out time is 11:00 AM.