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citizenM Zürich

4.0 star property
Lakefront hotel with 24-hour business centre and 24-hour front desk

Photo gallery for citizenM Zürich

Lobby sitting area
Exterior
King Room
Daily buffet breakfast (CHF 28 per person)
King Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
The current price is NZ$354
includes taxes & fees
22 June - 23 June

Explore the area

Map
Talacker 42, Zürich, 8001
  • Bahnhofstrasse
    ‪3 min walk‬
  • Paradeplatz
    ‪4 min walk‬
  • Kunsthaus Zurich
    ‪12 min walk‬
  • Zürich (ZRH)
    ‪13 min drive‬

Room options

View all photos for King Room

King Room

King Room

Highlights

Air conditioning
Smart TV
Pillow-top bed
Fan
Premium bedding
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Zürich

CitizenM Zürich puts you in the heart of Zürich, within just a 10-minute stroll of Bahnhofstrasse and Paradeplatz. Highlights at this hotel include in-room free WiFi, iPads and Smart TVs. .The restaurant, canteenM, is open for breakfast, lunch and dinner. CanteenM bar is the hotel's own bar. Business amenities include 5 meeting rooms, a 24-hour business centre, and coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Sights within a 10-minute walk of this 4-property class Old Town Zürich hotel include Fraumuenster and Helmhaus.

What's nearby

  • Bahnhofstrasse - 3 min walk - 0.3 km
  • Paradeplatz - 4 min walk - 0.4 km
  • Fraumuenster - 6 min walk - 0.6 km
  • Kunsthaus Zurich - 12 min walk - 1.1 km
  • ETH Zurich - 14 min walk - 1.1 km

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Babu's Bakery & Coffeehouse - ‬3 min walk
  • ‪Haus Hiltl - ‬3 min walk
  • ‪Kaufleuten - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Restaurant Le Cèdre - Maurice - ‬3 min walk

About this property

citizenM Zürich

Lakefront hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly citizenM Zürich.

This 4-star Zürich hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2019
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

What is the cancellation policy at citizenM Zürich?

CitizenM Zürich offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Zürich?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at citizenM Zürich on 22 Jun 2025 start from NZ$339.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to citizenM Zürich?

The closest beach to citizenM Zürich is Mythenquai Beach (2.1 km).

What makes citizenM Zürich a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Zürich.

Does citizenM Zürich serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at citizenM Zürich?

No, citizenM Zürich does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Zürich?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM Zürich?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Zürich?

No, only service animals are allowed.

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1004 reviews
Rating 8 - Good. 182 out of 1004 reviews
Rating 6 - Okay. 61 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oana

Stayed 1 night in Mar 2025

10/10 Excellent

Jagjet Arora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Matthew

Stayed 3 nights in Mar 2025

10/10 Excellent

Paulina

Stayed 2 nights in Mar 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
There is no coffee service or kettle in the room. Also it’s hard to get ice. The bed was very comfortable
Stayed 2 nights in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, however the room was very small.
Stayed 1 night in Mar 2025

10/10 Excellent

Cathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice shower and comfortable bed. Efficient and convenient to downtown
Stayed 2 nights in Mar 2025

10/10 Excellent

Alina

Stayed 4 nights in Feb 2025

10/10 Excellent

trang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
i like the location of this hotel and the staff. However, the room is very small and the TV option is very limited.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kayvon

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect overnight hotel for short stay in old Zürich
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent price
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for one night in Zurich. Very modern and colorful. There’s a kiosk for check-in and checkout.
Stayed 1 night in Mar 2025

10/10 Excellent

William Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

February 2025

Perfect stay for 3 days. Exceptional service!! Clean property, everything provided. Always enjoy CitizenM properties!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, good locations , near by restaurants and train stations. Not for long stay, but perfect for quick trips and staying. We traveled with my son and we just used for a couple nights. Service is good, rooms are clean and price is reasonable.Comfortable bed. Good view also . I was on 10th floor with Eiffel Tower view. Actually we used the same hotel in Zurich at that trip. Still good.
Stayed 2 nights in Feb 2025

10/10 Excellent

emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and quiet

Easy check in, hotel room very modern and everything controlled by an ipad which was great. Bed really comftable, really quiet room (522) great hotel would definitely recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly premium!

Genuinely excellent little hotel. The images make the rooms look small but they're perfectly laid out and actually feel very spacious. All the right equipment, everything works, very clean, and really nice location.
Stayed 1 night in Feb 2025

6/10 Okay

Michela

Liked: Cleanliness
Disliked: Staff & service
No drinking water, tea or coffee in the room, if you want some water or some basic refreshments you have to go down to the canteen and pay a very high price for it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as advertised and then some. The room was great, small by design but it didn't feel cramped. The room layout made it feel bigger than it was. Everything was clean, the staff were wonderful, the breakfast was all that I could ask for and then some. This is my second CitizenM visit. This one being the best to date.
Stayed 2 nights in Feb 2025

10/10 Excellent

Austin

Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good affordable hotel for a short break, staff friendly
Stayed 3 nights in Dec 2024

8/10 Good

Camilla

Liked: Cleanliness
Nice and modern but layout of room could be better. Bed against window and if two people sharing have to climb over person to get out of bed. No tea and coffee facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and pillows. Super clean room. Would stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025