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FIVE Zurich - Luxury City Resort

5.0 star property

Photo gallery for FIVE Zurich - Luxury City Resort

Indoor pool, seasonal outdoor pool
Property video
Staircase
Lounge
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$558
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
234 Döltschiweg, Zürich, ZH, 8055
  • Place, Letzigrund Stadium
    ‪5 min drive‬
  • Place, Uetliberg
    ‪8 min drive‬
  • Place, Uetliberg Lookout Tower
    ‪8 min drive‬
  • Airport, Zürich (ZRH)
    ‪16 min drive‬

Room options

View all photos for Luxe Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxe Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Balcony

View from room

Junior Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxe Room with Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxe Room with Balcony

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite with Balcony

Garden view

Master Suite with Balcony

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Come Play Suite with Balcony

1 Bedroom Come Play Suite with Balcony

1 Bedroom Come Play Suite with Balcony

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - East Wing

View from room

Superior Room - East Wing

9.0 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 BED | Royal Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

2 BED | Royal Suite

  • Sleeps 6

View all photos for Master Suite W/Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Master Suite W/Balcony

  • Sleeps 3

View all photos for Luxe Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxe Room

  • Sleeps 3

View all photos for Luxe Room W/Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxe Room W/Balcony

  • Sleeps 3

View all photos for Superior | East Wing Building

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior | East Wing Building

  • Sleeps 2

View all photos for Junior Suite W/Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite W/Balcony

  • Sleeps 3

View all photos for 1 BED | Come Play Suite W\Balcony

Lobby

1 BED | Come Play Suite W\Balcony

  • Sleeps 3

Two Bedroom Suite With Connecting Rooms With Balcony

  • Sleeps 5

Three Bedroom Suite With Connecting Rooms With Balcony

  • Sleeps 7

Four Bedroom Suite With Connecting Rooms With Balcony

  • Sleeps 9

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About the area

Zürich

A luxury stay in Zürich awaits you at FIVE Zurich - Luxury City Resort. You'll be 2 km (1.3 mi) from Uetliberg and 2.8 km (1.8 mi) from Letzigrund Stadium. Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, steam room and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning continental breakfast is served between 6:00 AM and 10:30 AM. There's also valet parking, along with the convenience of airport pick-up service. .With a stay at this 5-property class Zürich Center hotel, you'll be 3.7 km (2.3 mi) from Bahnhofstrasse and 3.9 km (2.4 mi) from Lindenhof.

What's nearby

  • Sihlcity - 4 min drive - 2.4 km
  • Letzigrund Stadium - 5 min drive - 2.8 km
  • Museum Rietberg - 6 min drive - 3.1 km
  • Uetliberg - 8 min drive - 4.8 km
  • Uetliberg Lookout Tower - 8 min drive - 4.8 km

Getting around

  • Zurich Altstetten Station - 7 min drive
  • Schweighof S-Bahn - 7 min walk
  • Zurich Airport (ZRH) - 29 min drive

Restaurants

  • ‪Schützenhaus Albisgütli - ‬4 min drive
  • ‪Restaurant Oberes Triemli - ‬10 min walk
  • ‪Restaurant La Piazza Friesenberg - ‬13 min walk
  • ‪Dr. Brauwolf - ‬17 min walk
  • ‪Monti`s Bistro - ‬12 min walk

About this property

FIVE Zurich - Luxury City Resort

FIVE Zurich - Luxury City Resort offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. A seasonal outdoor pool, a fitness centre, and multilingual staff are also featured at the luxury FIVE Zurich - Luxury City Resort. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Zürich hotel.

  • 149 guestrooms or units
  • 3 dining venues
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
FIVE Zurich - Luxury City Resort offers 149 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 48-inch LED televisions come with digital channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Covered parking on site (CHF 30 per night)
  • Covered valet parking on site (CHF 30 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: CHF 55 for adults and CHF 25 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Soul Street Zurich
  • The Penthouse Zurich

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation, per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 55 for adults and from CHF 25 for children
  • Airport shuttle fee: CHF 150 per vehicle (maximum occupancy 6)
  • Covered self-parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 09 May and close on 01 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

FIVE Zurich
Five Zurich Luxury City Zurich
FIVE Zurich Luxury City Resort
FIVE Zurich - Luxury City Resort Hotel
FIVE Zurich - Luxury City Resort Zürich
FIVE Zurich - Luxury City Resort Hotel Zürich

Frequently asked questions

What is the cancellation policy at FIVE Zurich - Luxury City Resort?

FIVE Zurich - Luxury City Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at FIVE Zurich - Luxury City Resort?

As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at FIVE Zurich - Luxury City Resort on 15 Mar 2026 start from NZ$558, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at FIVE Zurich - Luxury City Resort?

Yep, FIVE Zurich - Luxury City Resort has a covered self car park for CHF 30 per night. A self car park is also available, for a fee.

Are there any beaches close to FIVE Zurich - Luxury City Resort?

The closest beach to FIVE Zurich - Luxury City Resort is Mythenquai Beach (3.1 km).

Is there a spa on site at FIVE Zurich - Luxury City Resort?

Yep, there is an onsite spa at FIVE Zurich - Luxury City Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does FIVE Zurich - Luxury City Resort have a pool?

FIVE Zurich - Luxury City Resort has a seasonal outdoor pool and an indoor pool. The pool is open from May 09 to September 01.

What luxury perks are available at FIVE Zurich - Luxury City Resort?

FIVE Zurich - Luxury City Resort features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes FIVE Zurich - Luxury City Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at FIVE Zurich - Luxury City Resort.

Does FIVE Zurich - Luxury City Resort serve breakfast?

You bet, continental breakfast is on offer daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at FIVE Zurich - Luxury City Resort?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at FIVE Zurich - Luxury City Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at FIVE Zurich - Luxury City Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

FIVE Zurich - Luxury City Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 170 out of 273 reviews
Rating 8 - Good. 38 out of 273 reviews
Rating 6 - Okay. 31 out of 273 reviews
Rating 4 - Poor. 15 out of 273 reviews
Rating 2 - Terrible. 19 out of 273 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Aviel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025

10/10 Excellent

Tara

Stayed 3 nights in Nov 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Zurich Property

Upscale property. Excellent food, restaurants, bar and spa. Definitely will stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Satbir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 4 nights in Sep 2025

10/10 Excellent

Xiaoli, Temecula

Travelled with partner
Liked: Amenities
Everything is fantastic. It is a little bit far away to the city. Walking less than 10 minutes and taking three stops of train, you are right at the center of the city. Highly recommended.
Stayed 1 night in Sep 2025

6/10 Okay

Beverly

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Thr roo. Was far from the main building and seemed old and warn. No view and uncomfortable bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WAS VERY ACCOMODATING AND THE HOTEL WAS ABSOLUTELY AMAZING. I HIGHLY RECOMMEND THIS HOTEL. IT WAS A HASSEL GETTING TO THE CITY, HOWEVER, THE HOTEL PROVIDES A SHUTTLE TO THE TRAIN, AND WILL PICK YOU UPON UPON RETURNING.
Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ergys

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

James C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff was very tentative and nice. I’ll definitely be back
Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Great facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

ARASELI

Stayed 1 night in Jul 2025

8/10 Good

Khalid

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
- Some Staff are less than expected honestly - very disorganised services - long waiting time to respond to phone calls by receptionist
Stayed 3 nights in Jul 2025

8/10 Good

TULLIO

Liked: Cleanliness, property conditions & facilities
Superb rooms, too many staff members do not speak one of the Swiss languages.
Stayed 2 nights in Jul 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great if in main building. East wing is quite bad
Stayed 1 night in Jul 2025

10/10 Excellent

Justina

Stayed 2 nights in Jun 2025

2/10 Terrible

Teymour

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Beautiful grounds, big room. Food nothing special. Staff friendly but slow - seems more cultural and more relaxing than it is frustrating.
Stayed 1 night in Jun 2025

10/10 Excellent

Lai Hock, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 6 nights in May 2025

10/10 Excellent

Mohammed M

Stayed 1 night in May 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, made me feel like a princess taking my bags, getting me a coffee to take away in the morning and driving me to the train station. Couldn’t ask for more. Room was lovely. My only criticism would be having to walk back from the east wing with bags on the last day as it is quite far. Would definitely stay again!!!
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with spa and easy access to public transport
Stayed 3 nights in May 2025

10/10 Excellent

Sumandeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at this hotel. Excellent customer service.
Stayed 2 nights in Apr 2025

10/10 Excellent

erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time with my family
Stayed 3 nights in Apr 2025

8/10 Good

taiseer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025