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FIVE Zurich - Luxury City Resort

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for FIVE Zurich - Luxury City Resort

Lounge
1 bedroom, premium bedding, pillow-top beds, in-room safe
1 BED | Come Play Suite w\Balcony | Living area
Indoor pool, seasonal outdoor pool
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym
  • Breakfast available
The current price is NZ$500
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
234 Döltschiweg, Zürich, ZH, 8055
  • Letzigrund Stadium
    ‪5 min drive‬
  • Bahnhofstrasse
    ‪5 min drive‬
  • Uetliberg
    ‪8 min drive‬
  • Zürich (ZRH)
    ‪17 min drive‬

Room options

View all photos for Master Suite w/Balcony

Garden view

Master Suite w/Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxe Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxe Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite w/Balcony

View from room

Junior Suite w/Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior | East Wing

View from room

Superior | East Wing

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 BED | Come Play Suite w\Balcony

1 BED | Come Play Suite w\Balcony

1 BED | Come Play Suite w\Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxe Room w/Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxe Room w/Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Zürich

A luxury stay in Zürich awaits you at FIVE Zurich - Luxury City Resort. You'll be 2 km (1.3 mi) from Uetliberg and 2.8 km (1.8 mi) from Letzigrund Stadium. Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, steam room and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning continental breakfast is served between 6:00 AM and 10:30 AM. There's also valet parking, along with the convenience of airport pick-up service. .With a stay at this 5-property class Zürich Center hotel, you'll be 3.7 km (2.3 mi) from Bahnhofstrasse and 3.9 km (2.4 mi) from Lindenhof.

What's nearby

  • Letzigrund Stadium - 5 min drive - 2.8 km
  • Bahnhofstrasse - 5 min drive - 3.5 km
  • Lindenhof - 6 min drive - 4.2 km
  • Swiss National Museum - 6 min drive - 4.2 km
  • Uetliberg - 8 min drive - 4.8 km

Getting around

  • Zurich Altstetten Station - 7 min drive
  • Schweighof S-Bahn - 7 min walk
  • Zurich Airport (ZRH) - 29 min drive

Restaurants

  • ‪Restaurant La Piazza Friesenberg - ‬13 min walk
  • Schützenhaus Albisgütli
  • ‪Teehüsli Hohenstein - ‬18 min walk
  • ‪smith and the luma - ‬5 min drive
  • ‪Tamarind Hill Indisches Restaurant - ‬12 min walk

About this property

FIVE Zurich - Luxury City Resort

Luxury hotel with 3 restaurants and full-service spa
FIVE Zurich - Luxury City Resort offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. A seasonal outdoor pool, a fitness centre, and multilingual staff are also featured at the luxury FIVE Zurich - Luxury City Resort. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Zürich hotel.

  • 149 guestrooms or units
  • 3 dining venues
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
FIVE Zurich - Luxury City Resort offers 149 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 48-inch LED televisions come with digital channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Covered parking on site (CHF 30 per night)
  • Covered valet parking on site (CHF 30 per night)

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: CHF 55 for adults and CHF 25 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Soul Street Zurich
  • The Penthouse Zurich

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation, per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 55 for adults and from CHF 25 for children
  • Airport shuttle fee: CHF 150 per vehicle (maximum occupancy 6)
  • Covered self-parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 09 May and close on 01 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

FIVE Zurich
Five Zurich Luxury City Zurich
FIVE Zurich Luxury City Resort
FIVE Zurich - Luxury City Resort Hotel
FIVE Zurich - Luxury City Resort Zürich
FIVE Zurich - Luxury City Resort Hotel Zürich

Frequently asked questions

What is the cancellation policy at FIVE Zurich - Luxury City Resort?

FIVE Zurich - Luxury City Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at FIVE Zurich - Luxury City Resort?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at FIVE Zurich - Luxury City Resort on 1 Sept 2025 start from NZ$485.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at FIVE Zurich - Luxury City Resort?

Yep, FIVE Zurich - Luxury City Resort has a covered self car park for CHF 30 per night.

Are there any beaches close to FIVE Zurich - Luxury City Resort?

The closest beach to FIVE Zurich - Luxury City Resort is Mythenquai Beach (3.1 km).

Is there a spa on site at FIVE Zurich - Luxury City Resort?

Yep, there is an onsite spa at FIVE Zurich - Luxury City Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does FIVE Zurich - Luxury City Resort have a pool?

FIVE Zurich - Luxury City Resort has a seasonal outdoor pool and an indoor pool. The pool is open from May 09 to September 01.

What luxury perks are available at FIVE Zurich - Luxury City Resort?

FIVE Zurich - Luxury City Resort features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes FIVE Zurich - Luxury City Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at FIVE Zurich - Luxury City Resort.

Does FIVE Zurich - Luxury City Resort serve breakfast?

You bet, continental breakfast is on offer daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at FIVE Zurich - Luxury City Resort?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at FIVE Zurich - Luxury City Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at FIVE Zurich - Luxury City Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

FIVE Zurich - Luxury City Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 138 out of 231 reviews
Rating 8 - Good. 34 out of 231 reviews
Rating 6 - Okay. 27 out of 231 reviews
Rating 4 - Poor. 13 out of 231 reviews
Rating 2 - Terrible. 19 out of 231 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed M

Stayed 1 night in May 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, made me feel like a princess taking my bags, getting me a coffee to take away in the morning and driving me to the train station. Couldn’t ask for more. Room was lovely. My only criticism would be having to walk back from the east wing with bags on the last day as it is quite far. Would definitely stay again!!!
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with spa and easy access to public transport
Stayed 3 nights in May 2025

10/10 Excellent

Sumandeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at this hotel. Excellent customer service.
Stayed 2 nights in Apr 2025

10/10 Excellent

erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time with my family
Stayed 3 nights in Apr 2025

8/10 Good

taiseer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Hamid

Liked: Staff & service, amenities, property conditions & facilities
It was a nice stay… everything was good
Stayed 4 nights in Mar 2025

4/10 Poor

Reto

Stayed 2 nights in Feb 2025

10/10 Excellent

Ahmed, Jeddah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally it is good hotel very nice staff snd helpful clean and comfortable
Stayed 1 night in Feb 2025

8/10 Good

Shpend

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms were extremely small, similar to those in an IBIS hotel. We were sent to rooms in a different building, which was located among residential buildings and had actually been a residential building converted into a hotel. On all booking platforms, only the main hotel building is advertised, and nowhere is it mentioned that you might end up staying in a separate building far from the hotel. It was definitely not worth the money we paid.
Stayed 1 night in Feb 2025

2/10 Terrible

Jihane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

waleed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing overall, luxury
Stayed 2 nights in Feb 2025

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Disappointing and Unsatisfactory

Extremely overpriced and overrated. Thought we would be in the hotel among other guests. Instead at check in we were told we would be in their other building. We lugged five suitcases down what seemed like a never ending hallway. It took nearly twenty minutes to get to our room in the other building. The room was the size of a closet, so small we had to check our ski bags… there was barely any room to walk. Anytime we called room service for anything we were told why? Don’t you already have that? The restaurants they pride themselves on within the hotel are reservation only so the convenience of having everything on site doesn’t apply unless thoroughly planned ahead of time. When we checked out, we told their team about our dissatisfaction and were given a small espresso as consolation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

IGOR

Stayed 1 night in Nov 2024

2/10 Terrible

theodore

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not indicated that the standard rooms are in another building connected by long, steep tunnel…. Long walk in dark tunnel with steep inclines and multiple turns
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Zurich.

Stayed here for 5 days with the family. Excellent hotel. But, you’ll enjoy all the amenities a lot more if you come here as a couple.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gouri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.. Reaching out to the Hotel if walking or using public transport can be challenging in the winter conditions
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Abed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and best place to overnight in Zurich not far from airport or city
Stayed 1 night in Nov 2024

10/10 Excellent

Rhondalee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large beautiful Hotel. The room was amazing and very well decorated. The staff was exceptional and very accommodating. The location was beautiful but far away from city center and required transportation to arrive at numerous local sights.
Stayed 4 nights in Nov 2024

8/10 Good

Tetiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, let me say that Five Zürich is a beautiful hotel with a fantastic and friendly staff! The service here is top-notch, and everyone goes out of their way to help and ensure your stay is comfortable. The main building is stylish, modern, and luxurious, making it a pleasant place to unwind. However, a word of caution for those booking a cheaper room: if you reserve one of the more affordable options, be aware that it’s not in the same building as the main hotel. The room will be in what they call the "east wing," but in reality, it’s a separate building that you need to access via a somewhat eerie tunnel. You have to walk about 150-200 meters, which can feel a bit unsettling, especially late at night. The building used to be an apartment complex and has been converted into hotel rooms. While this may sound quirky, it’s not the most ideal setup. Our room in the east wing lacked basic things like windows that open, and it had a lingering smell of cigarettes. The place felt a bit like an afterthought, especially with so many conference-goers coming and going. Honestly, we couldn’t spend the night there. The room was just not up to the standard we were expecting.When we approached the front desk, the staff was incredibly understanding and offered to upgrade us to a room in the main building right away. They even gave us a discount for the inconvenience, which we really appreciated. The upgraded room was exactly what we had hoped for!
Stayed 2 nights in Oct 2024