Abergavenny accommodation from NZ$134

Stayed in room 159 stains on carpet, dust everywhere, windows didn’t open to allow air in. No ac was 30 degrees, TV didn’t work, room service food wasn’t nice and glass panel in shower was loose and moving meaning if it fell and your on the toilet it will land on you and to top it off for a 300 and something weekend away you would’ve thought the parking would be free but no.

Stayed at the Celtic Manor Resort recently and came away feeling a little disappointed overall. The bed was genuinely excellent and most of the staff we dealt with were friendly and polite, but for a hotel marketed as five-star, parts of the experience didn’t really match the price point. On arrival, the concierge/car parking experience felt unnecessarily dismissive, which isn’t the welcome you expect when paying premium prices. The hotel itself also feels quite dated in areas. The room was comfortable, but surprisingly lacked basic touches you’d normally expect at this level — no bottled water, no minibar. After arriving late, we also found the night menu extremely limited, to the point we didn’t bother ordering food. The bar service was fine, but automatically adding a 10% discretionary service charge onto drinks left a slightly sour taste, especially when four pints came to around £36. Overall, not a terrible stay by any means, but it didn’t feel like a true five star experience for the money charged.

Very quick check in . With a very friendly helpful member of staff. Room was amazing a lovely fresh rose making the room smell beautiful and soft music . Great nights sleep . A great breakfast in the morning.