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El Tropicano

Property class: 3

Photo gallery for El Tropicano

A swimming pool with a tropical setting, including palm trees and a thatched-roof structure.
An outdoor restaurant with wooden tables and chairs, a thatched roof, and a mural on the wall.
A pathway lined with palm trees and well-maintained greenery, leading to a building with a pool.
A hotel room with a bed, a table, two chairs, a lamp, and a window with curtains.
A building with a sign for 'LAZARO'S kitchen bar'.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View map
Costera Miguel Aleman 20, Fracc. Costa Azul, Acapulco, GRO, 39850
  • Place, Icacos Beach
    ‪5 min walk‬
  • Place, El Rollo Acapulco
    ‪7 min walk‬
  • Place, Acapulco Convention Center
    ‪15 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪64 min drive‬

Room options

View all photos for Quadruple Room Standard

Room

Quadruple Room Standard

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Double Beds

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 4

View all photos for Double standard

Room

Double standard

  • 5 sq m
  • Sleeps 4
  • 1 Double Bed

About the area

Acapulco

You'll be connected to a shopping centre at El Tropicano, and within just a 10-minute stroll of Naval History Museum and Casa de la Cultura. Highlights at this hotel include 2 outdoor swimming pools and a restaurant. .This smoke-free hotel offers a 24-hour front desk, a terrace and a garden. Plus you'll find tour/ticket assistance, a porter/bellboy and a front desk safe. Cooked-to-order breakfast is available daily between 8:00 AM and noon. .Near this 3-property class Costera Acapulco hotel, you'll find Papagayo Beach.

What's nearby

  • Icacos Beach - 5 min walk - 0.5 km
  • El Veladero National Park - 5 min walk - 0.5 km
  • El Rollo Acapulco - 7 min walk - 0.6 km
  • Acapulco Convention Center - 15 min walk - 1.3 km
  • Acapulco Golf Club - 18 min walk - 1.6 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Verde Vegan y Verde Pistache - ‬3 min walk
  • ‪Suntory - ‬3 min walk
  • ‪El Chivo Costeño - ‬6 min walk
  • ‪Praya - ‬2 min drive

About this property

El Tropicano

There's a restaurant on site. El Tropicano offers its guests 2 outdoor swimming pools. A terrace, tour/ticket assistance, and a garden are also featured at El Tropicano.

This 3-star Acapulco hotel is smoke free.

  • 106 guestrooms or units
  • 3 levels
  • 5 buildings
  • Built in 1965
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Dining venue
El Tropicano offers 106 accommodations with air conditioning. Rooms open to balconies. Bathrooms include a shower. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

A resort pool area with clear blue water, lounge chairs, and umbrellas.
Las Torres Gemelas Acapulco
Costera Acapulco
  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 1,052 reviews
The price is NZ$108
includes taxes & fees
16 Sept - 17 Sept
Las Torres Gemelas Acapulco

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 199 for adults and MXN 105 for children
  • A restaurant

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • 5 buildings
  • Built in 1965
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Tropicano

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 199.00 for adults and from MXN 105.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Tropicano
El Tropicano Acapulco
El Tropicano Hotel
El Tropicano Hotel Acapulco
Acapulco El Tropicano Hotel
El Tropicano Hotel Acapulco
El Tropicano Acapulco Hotel Acapulco
El Tropicano Hotel
El Tropicano Acapulco
El Tropicano Hotel Acapulco

Frequently asked questions

What is the cancellation policy at El Tropicano?

El Tropicano offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to El Tropicano?

Yep, El Tropicano is a short 8-minute walk from Icacos Beach.

Does El Tropicano have a pool?

El Tropicano has 2 outdoor swimming pools.

Does El Tropicano serve breakfast?

You bet, cooked-to-order breakfast is served daily from 8:00 AM to noon.

Is there a free airport shuttle available at El Tropicano?

No, El Tropicano does not offer an airport shuttle service.

Is there a bar or restaurant at El Tropicano?

Yep, you can grab a meal at El Tropicano's onsite restaurant.

What time are check-in & check-out at El Tropicano?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at El Tropicano?

No, pets and service animals are not allowed.

Is there a golf course on site at El Tropicano?

There isn't one on site, but Acapulco Golf Club is a short 20-minute walk away.

El Tropicano Reviews

Reviews

6.8
Rating 10 - Excellent. 59 out of 264 reviews
Rating 8 - Good. 79 out of 264 reviews
Rating 6 - Okay. 64 out of 264 reviews
Rating 4 - Poor. 30 out of 264 reviews
Rating 2 - Terrible. 32 out of 264 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Desiree

Liked: Staff & service
Staff was great. The property is a bit run down and the pool was not very clean but a lot of people were swimming in it. The price was really great for 5 nights and we were happy with our choice in the end.
Stayed 5 nights in May 2023
Verified review

4/10 Poor

alejandro

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tiene gran potencial deberían arreglarlo, se ve que no le han metido en años.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

RITA ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un poco antiguo todo, pero limpio. Las camas y las almohadas son cómodas. Las albercas están calentitas. El personal es muy amable. El aire acondicionado funciona muy bien. Hay muchas cosas cerca, súper, restaurantes, etc…
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, buena ubicación, la limpieza no fue excelente pero tampoco estaba mal, el aire acondicionado funcionaba bien.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Fernanda Lizzet

Disliked: Amenities
Se veían que no limpian las habitaciones, cuando llegamos a bajo de las camas había envoltorios de huéspedes anteriores y un cepillo, las regaderas no tenían agua caliente, las reportamos y nos dijeron que tardaba un rato en salir y nunca salió, la perilla del baño ya no servía bien y un familiar se quedó atorado en el baño y no podíamos sacarlo y tuvieron que romper la perilla, la televisión no prendía, ya que el cable no llegaba al conector y esa el único conector cerca, el personal si trataba de ser atento, pero si nada de lo anterior los afecta, porque casi no están en el hotel, está bien
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado mantuvo fresca la habitacion cerca de un supermercado, y de la playa
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Mariano Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin servicio de televisión
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

FAUSTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deberían tener una bocina para ambientar la alberca
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Estuvo muy perfecta mi estancia
Stayed 5 nights in Jan 2026
Verified review

4/10 Poor

Gabriel

No dejan escuchar música a ninguna hora, entiendo que por la noche está bien pero en el día, no lo veo bien.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
En general es bueno camas almohadas baño y atención No para exigentes Cunple con lo necesario
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Javier

Liked: Staff & service
Habitaciones sucias, sin TV, sin control de aire acondicionado.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Saul

Liked: Amenities
De acuerdo al precio, estuvo Bien mi estancia, me gustó que hay agua abundante en la regadera, la Alberca de atrás excelente, Buen trato del personal, solo las camas no son lo ideal para descansar se sumen, pero lo demás muy Bien
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

MariaIdolina

Liked: Cleanliness, amenities, property conditions & facilities
un hotel economico y comodo
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Alejandro

Genial y un reconocimiento especial para el Sr Kike muy agradable su actitud de servicio. Llevamos 5 años visitando Acapulco y llegando a este hotel.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Enrique

Liked: Cleanliness
Un hotel bien ubicado, de fácil acceso
Stayed 2 nights in May 2025
Verified review

8/10 Good

Enrique

Liked: Cleanliness, staff & service, amenities
Ya es un hotel viejo
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Mauricio

Hotel demasiado sencillo a un alto precio no lo vale lo q cobran
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Efren

Liked: Cleanliness, property conditions & facilities
Muy tranquila el área del hotel
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo todo tranquilo la estancia
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Altagracia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy gentiles el personal, el check in fue súper rápido y muy sencillo. Me encantó el precio, es un hotel muy lindo y su personal muy cálido.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Israel

Liked: Staff & service
Podria ser mejor actualizando sus instalaciones
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Berenise Virginia

Liked: Amenities
Excelente servicio
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Jaime

Liked: Staff & service
las habitaciones estan en un estado no aceptable y viejas las instalaciones, la cama vieja, las puertas descuidadas, les falta dar mantenimiento ya que son habitaciones que estan en uso y no estan en buenas condiciones
Stayed 2 nights in Nov 2024

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