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4.5 out of 5

"We stayed for 5 nights, absolutely wonderful Motel, excellent friendly staff, we booked our reef trip from the front desk. The apartment was superb an ... " More

By a verified traveller on Fri 22 Mar 2024

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Hotel Description

Colonial Palms Motor Inn puts you in the heart of Airlie Beach, steps from Port of Airlie and within a 20-minute stroll of Airlie Beach Lagoon. Highlights at this motel include 2 outdoor swimming pools, a restaurant, and free continental breakfast.

The motel's own lounge bar is a nice place to enjoy a drink. Enjoy the spa tub, kids' swimming pool, and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 15-minute walk of this Airlie Beach motel include Airlie Beach Market and Boathaven Beach.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$188* Per night/room 14 Apr. - 15 Apr.

Poolside King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Queen and Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Colonial Palms Motor Inn ratings based on 285 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Colonial Palms Motor Inn

Everyone (149) Couples (72) Business (1) Family (41)
5 out of 5
It’s good value

Posted by on 26 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Shyrelle

Good Morning Ross,Thank you for the review! We appreciate you taking the time out to complete it and are just as happy to see you enjoyed your stay.Cheers Shyrelle

5 out of 5
We stayed for 5 nights, absolutely wonderful Motel, excellent friendly staff, we booked our reef trip from the front desk. The apartment was superb and we had a lovely stay. We would definately stay here again when we next visit Australia.

Posted by on 22 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Nettie Dunlop

We are so pleased to hear that you enjoyed your stay with us at Colonial Palms. Our team love their work and it obviously shows in the service you received from them. We would welcome you back when Australia again.

5 out of 5
Room was ready early and very clean. Beautiful and easy access to the pool. Loved our stay

Posted by on 25 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by Georgie Law

Good afternoon Anna,Thank you for taking the time to write a review for Colonial Palms Motor Inn and for such wonderful comments and high score for us.We look forward to seeing you in the future.Cheers,Georgie LawColonial Palms Motor Inn

1 out of 5
This property was by far the worst stay I have had in a hotel .. I paid 400 for a room for one night which is not the issue .. the issue is is that you would expect some comforts for this price .. the air con in the room was not working and on asking reception about this I was told they already knew but the electrician was not able to make it until another day .. so instead of telling me about this and offering a discount or another room they let me pay full price and after being told I would be co t acted by the owner to discuss the issue I still haven’t heard .. the property is so dated and the beds felt like you were sleeping on springs only .. horrible .. we went to the restaurant for dinner which was an even worse experience .. the food was severely overpriced for what we received .. to pay 36.00 dollars for battered fish and chips you would expect some of the best fish and chips in town and a decent serve .. far from It .. the pasta dish said pan grilled chicken which clearly it wasn’t as it was poached and had zero seasoning and it was inedible .. so bland .. the teriyaki salmon was not teriyaki and the salad and soba noodles had no dressing at all and the dish was tasteless .. after mentioning this to the waitress who I might add was one of the rudest people I have ever been served by she did not care .. I then gave her the four vouchers I was given on arrival for a welcome drink when at dinner and it’s then she mentions it should have only been beer wine or softdrin

Posted by on 3 Jan. 2024

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4 out of 5
It is located in a beautiful hill, it has a wonderful view of a mountain in front as well as bits and pieces of the harbour. The staff is exceptionally friendly including the Brazilian staff. Delicious food and friendly atmosphere from the other guests.

Posted by on 27 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Georgie

Good morning Victor,Thank you for taking the time to write a review for Colonial Palms Motor Inn and for your wonderful score for us.We are glad you enjoyed your stay and wish you a wonderful New Year.Cheers,Georgie LawColonial Palms Motor Inn

4 out of 5
Liked the bar and food and service. Proper quiet room.

Posted by on 21 Nov. 2023

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Comment from Hotel Management

24 Nov. 2023 by Georgie

Good afternoon Marjolijn,Thank you for taking the time to write a review for us and for your score for Colonial Palms Motor Inn.We are so glad you enjoyed your stay with us and look forward to seeing you again soon. Cheers,Georgie LawColonial Palms Motor Inn

4 out of 5

Posted by on 5 Nov. 2023

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Comment from Hotel Management

24 Nov. 2023 by Georgie

Good afternoon Chris,Thank you for taking the time to write a review for us and for your score for Colonial Palms Motor Inn.We are so glad you enjoyed your stay with us and look forward to seeing you again soon. Cheers,Georgie LawColonial Palms Motor Inn

5 out of 5
Friendly staff clean and comfortable, privacy

Posted by on 22 Oct. 2023

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Comment from Hotel Management

27 Oct. 2023 by Georgie

Good morning Deborah,Thank you for taking the time to write a review for Colonial Palms Motor Inn. We are delighted you enjoyed your stay with us. We do hope you come to Airlie Beach and stay with us again.Cheers,Georgie LawColonial Palms Motor Inn

5 out of 5
It's great a great price which includes breakfast

Posted by on 20 Oct. 2023

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Comment from Hotel Management

2 Nov. 2023 by Georgie

Hi Alison,Thank you so much for taking the time to write a review for Colonial Palms and for your great score for us.Cheers,Georgie LawColonial Palms Motor Inn

5 out of 5
Very clean

Posted by on 24 Sep. 2023

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Comment from Hotel Management

30 Sep. 2023 by Sean

Good afteroon,Thank you for taking the time to write a review and score Colonial Palms Motor Inn so highly.We are delighted you enjoyed your stay with us and look forward to welcoming you again soon. Cheers, Sean Doyle, Colonial Palms Motor Inn

About the Colonial Palms Motor Inn

Location 2 Hermitage Drive, Airlie Beach, QLD 4802

Property Features

As a guest of Colonial Palms Motor Inn, you'll find 2 outdoor swimming pools, a spa tub, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and coworking spaces. A terrace, tour/ticket assistance, and a vending machine are also featured at Colonial Palms Motor Inn. Free self parking is available. This Airlie Beach motel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Colonial Palms Motor Inn offers 30 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • Private balcony
  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9 AM.

Onsite venue - This restaurant specializes in Regional cuisine. Guests can enjoy alfresco dining (weather permitting).

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 5:00 PM
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colonial Palms
  • Colonial Palms Motor
  • Colonial Palms Motor Airlie Beach
  • Colonial Palms Motor Inn
  • Colonial Palms Motor Inn Airlie Beach
  • Colonial Palms Motor Inn Airlie Beach/Whitsunday Islands
  • Colonial Palms Motor Inn Motel
  • Colonial Palms Motor Inn Airlie Beach
  • Colonial Palms Motor Inn Motel Airlie Beach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.