6/10 Okay
Dalibor, Zagreb
Business traveller, Travelled with partner
18 Jun 2025
Looking for Noise, Rudeness, and Zero Help? This Hotel Has It All!
If you’ve ever wondered what it’s like to stay at a place where the reception staff couldn’t care less about your comfort — congratulations, you’ve found the perfect hotel.
One peaceful evening (well, not really), the room next to mine turned into a full-blown party — shouting, loud TV, the works — after 11 PM. I made the mistake of thinking reception might do something. Silly me. The receptionist told me it wasn’t her problem and that she couldn’t do anything. Customer service? Never heard of it.
The next day I asked a different receptionist if a package had arrived. Her well-informed answer? “I don’t know anything.” Truly inspiring levels of helpfulness.
Rooms are cleaned once a week — because why would guests want clean towels or floors more often, right? Breakfast is a culinary adventure featuring... an omelet. And maybe something else if you’re lucky. The café? Open only on weekends. The advertised barbecue? Doesn’t work — apparently they forgot to hire a cook. But hey, at least they advertise it!
If you’re planning a weekend stay, bring earplugs, nerves of steel, and maybe the number of the local police — because reception won’t lift a finger. Staying here was a masterclass in how not to run a hotel.
Avoid at all costs — unless you're into frustration and sleep deprivation.
Dalibor
Stayed 15 nights in May 2025