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Alma Maya Resort – Riviera Maya

4.0 star property

Photo gallery for Alma Maya Resort – Riviera Maya

Natural pool
Creator video - submitted by High Heeled Gypsy
Yoga
Exterior
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Ruta de los Cenotes km 27, Puerto Morelos, QROO, 77576
  • Place, Puerto Morelos Adventure
    ‪32 min drive‬
  • Place, Cenote Siete Bocas
    ‪41 min drive‬
  • Place, Moon Palace Golf Club
    ‪59 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Room, 1 Queen Bed

Panoramic Room, 1 Queen Bed

Panoramic Room, 1 Queen Bed

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Puerto Morelos

At Alma Maya Resort – Riviera Maya, you'll be 16.7 km (10.4 mi) from Puerto Morelos Adventure and 21 km (13.1 mi) from Cenote Siete Bocas. Highlights at this hotel include free breakfast (local cuisine), a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a gym and spa services. Each morning free breakfast is served. .Attractions in proximity to this 4-property class Puerto Morelos hotel include Moon Palace Golf Club and Maroma Beach.

What's nearby

  • Gorilax Jungle Park - 27 min drive - 16.5 km
  • Puerto Morelos Adventure - 32 min drive - 21.1 km
  • Cenote Siete Bocas - 41 min drive - 26.3 km
  • Xoximilco - 56 min drive - 51.0 km
  • Moon Palace Golf Club - 59 min drive - 53.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 65 min drive

Restaurants

  • ‪TieRra Cocina Creativa - ‬10 min drive

About this property

Alma Maya Resort – Riviera Maya

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A health club, spa services, and concierge services are also featured at Alma Maya Resort – Riviera Maya. Free self parking is available.

This 4-star Puerto Morelos hotel is smoke free.

  • 11 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Dining venue
Alma Maya Resort – Riviera Maya offers 11 air-conditioned accommodations with private pools and minibars (stocked with some free items). Rooms open to patios. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with digital channels, Netflix and smart speakers.

Bathrooms include a shower and bathrobes. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include espresso makers and a safe. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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  • Breakfast included
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Evening entertainment
  • Health club
  • Table tennis
  • Yoga classes

Family friendly

  • Private pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Private pool
  • Smart speaker
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily until 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 23 June 2026 to 22 June 2028 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Frequently asked questions

What is the cancellation policy at Alma Maya Resort – Riviera Maya?

Alma Maya Resort – Riviera Maya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alma Maya Resort – Riviera Maya?

Yep, Alma Maya Resort – Riviera Maya has a free self car park.

Are there any beaches close to Alma Maya Resort – Riviera Maya?

The closest beach to Alma Maya Resort – Riviera Maya is Maroma Beach (30.9 km).

Is there a spa on site at Alma Maya Resort – Riviera Maya?

There's no onsite spa, but this property does offer services like massages.

What makes Alma Maya Resort – Riviera Maya a romantic place to stay?

Romance packages and a lounge bar, as well as private pools and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Alma Maya Resort – Riviera Maya.

Are there hot tubs in the rooms at Alma Maya Resort – Riviera Maya?

No, but there are private pools in the guestrooms.

Does Alma Maya Resort – Riviera Maya serve breakfast?

Sure does, complimentary local cuisine breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Alma Maya Resort – Riviera Maya?

No, Alma Maya Resort – Riviera Maya does not offer an airport shuttle service.

Is there a bar or restaurant at Alma Maya Resort – Riviera Maya?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Alma Maya Resort – Riviera Maya?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Alma Maya Resort – Riviera Maya?

No, pets are not allowed.

Alma Maya Resort – Riviera Maya Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 42 out of 43 reviews
Rating 8 - Good. 0 out of 43 reviews
Rating 6 - Okay. 0 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here. The views, location, attention to detail...it is one of the best places to stay !
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - very calm and relaxing. The resort was clean and staff was incredible. Great service and amenities. This place is magical ✨
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay! It is a very special place, with an excellent atmosphere. ideal to relax and enjoy!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect blend of relaxation and natural beauty. This resort offers a unique, off-the-beaten-path experience. The room were wonderful and comfortable! We had a lovely stay!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, great rooms with great views. An excellent place to vacation and we will definitely be back. The food and drinks were wonderful! My absolute favorite.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly amazing, they have everything you need in one place. Food is good, drinks are quality. The environment is really welcoming and relaxing, and the staff goes above and beyond to make your stay enjoyable.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we really enjoyed our time at Alma maya! This hotel is amazing. Easy check in and check out! Loved the environment, the size of the room, the cleanliness, the service! This place is a must
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Malaika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience and stay was a 10/10. Everything summed up from customer service, to cleanliness, to taste of food, to the great atmosphere, and overall the entire hotel made the experience the best stay we have had. Can’t wait to return
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time here was absolutely unforgettable! The staff went above and beyond to make every moment special. Love spending time there with everyone! The panoramic room is amazing!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Brisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we were made to feel very welcome. A genuine five-star experience. The staff are so friendly! Can’t wait to return!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful! customer service is great. My room had a beautiful view, the place is dreamy.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, very clean, and amazing people that work there. Thank you for making our vacation comfortable, clean, safe and relaxing. We had so much fun.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
visited this hotel with my boyfriend for our anniversary and this hotel exceeded my expectation! Everything was top tier and I can't say enough good things about it! The hospitality and service provided by the staff were top-notch. Highly recommend this hotel to everybody
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and loved every moment....with one exception: leaving!😢 The place was beautiful and the entire staff was absolutely fantastic.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night we spent was magical. From the moment we arrived to the moment we left, we were treated like family. All staff was warm and welcoming and always there to attend to any need. The room was clean and well equipped!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jeremias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service impeccable and fast with outstanding staff members who possess grace and a warm welcoming nature. Perfect for a couple trip! I visited with my girlfriend and we loved it! The room was clean and well equipped.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just returned from my trip and multiple people asked where I went based on pictures I posted. It is a beautiful place to visit, with exceptional service, and plenty of activities & entertainment to make it even more enjoyable!!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would come back. Hotel was great, clean, very accommodating. We met so many amazing people and staff members. It was truly an amazing stay and couldn’t ask for a better time on vacation. Thank you!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing and will not disappoint. Every single member of staff we came into contact with was so attentive, Friendly and helpful. It far exceeded expectations.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! My stay was like finding paradise. The location is perfect, tucked away in nature for complete tranquility. The accommodations were spotless and full of character, and the food was exceptional. It’s the ideal place for anyone looking to unwind and connect with the beauty of this resort!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are really nice all the time, which is the most important when you're on vacation. The cleanliness is top notch. The amenities are amazing. Breakfast is exquisite. Worth the money!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just perfect! What a wonderful experience at Alma Maya. Everything about this place is amazing. From check in to check out we had an excellent stay. Our room was spacious, clean, well equipped. Excellent shower and nice toiletries, can’t wait to return!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wow! amazing. The panoramic room is amazing! The bed was comfortable and everything was spotless! Everything was on high-level - reception, hotel staff kindness and professionalism. we have enjoyed every minute of our stay!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience! The atmosphere is wonderful. Truly a great experience for my wife’s birthday celebration. Couldn't have asked for better. Would definitely recommend!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Myko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, the staff is very kind, always greeted with a smile. They made sure you did not go without anything you needed!! Friendly and fun atmosphere! We enjoyed all the activities they had to offer, day and night! We would definitely revisit here!!
Stayed 1 night in Sep 2024