6/10 Okay
kiley
2 Oct 2025
The hotel is in a great location and is a very pretty. The staff was very nice. Unfortunately, my bed was as hard as a rock and im not a fan of extra firm mattresses so i didnt sleep very well. Other than that, i had no complaints.....until it was time to check out. They checked the room before letting us leave and basically accused us of stealing two ponchos from the room. I told them that we had never even seen any ponchos in the room. They made us bring our luggage back into the hotel (it had already been loaded onto our shuttle) and they searched through our belongings looking for the ponchos. They werent there of course because we hadnt stolen anything. We were then told "we wont charge you for them, maybe theyre in the laundry". Next trip to Antigua, I'll be picking a different hotel.
kiley
Stayed 4 nights in Sep 2025

















